Work Related Abstracts. 1973— . M. $360.00 (1982). Information Coordinators, Inc., 1435–37 Randolph Street, Detroit, MI 48226. ISSN 0273–3234. LC 82–641246. OCLC 2486546…
Abstract
Work Related Abstracts. 1973— . M. $360.00 (1982). Information Coordinators, Inc., 1435–37 Randolph Street, Detroit, MI 48226. ISSN 0273–3234. LC 82–641246. OCLC 2486546. [Previous titles: Labor‐Personnel Abstracts, (1950–58); Employment Relations Abstracts (1959–72).] The maturing of administrative science as a discipline has accelerated so rapidly over the past three decades that control of the literature in this field has become at least as difficult as preparing an exhaustive bibliography on Hamlet. Not only has there grown up a substantial body of theoretical and applied knowledge focusing on the more specific concerns of the workplace, but the attention of scholars, researchers, and practitioners in numerous other fields has turned more and more often to the problems of employers, employees, and their organizational settings for illumination or illustration. Thus the literature of administrative and management science has been augmented by, and is of growing significance to, an audience that includes sociologists, psychologists, educators, arts administrators, political scientists, nurses, historians, economists, environmentalists, lawyers, and a host of others, not forgetting librarians.
Cecilia Isabel Calderón-Valencia, Judith Cavazos-Arroyo and Alfonso López Lira-Arjona
Fatemeh Salehi, Judith Zolkiewski, Helen Perks and Mohammad Ali Bahreini
The purpose of this study is to investigate the capabilities and roles of three types of actors, specifically technology-based start-ups, incumbent firms and intermediaries, in…
Abstract
Purpose
The purpose of this study is to investigate the capabilities and roles of three types of actors, specifically technology-based start-ups, incumbent firms and intermediaries, in co-constructing a network for development and commercialization of an emerging technology. In particular, the research aims to understand how the roles played by network actors evolve during the development and commercialization process and what operational and dynamic capabilities are developed by actors through collaboration.
Design/methodology/approach
A single longitudinal case study methodology was applied to analyse roles and operational and dynamic capabilities developed in a network setting by multiple parties over time.
Findings
The findings indicate that actors need to take on new roles to be successful when dealing with an emerging technology in a network context and they need to develop certain dynamic capabilities to enact these roles. The study categorizes roles and capabilities of network actors through various stages of collaboration. Actors developed sensing capabilities in the pre-collaboration stage which drove joint new product development. During the collaboration, seizing capabilities were developed where resource commitment and alignment of resources among actors were essential. Capabilities gained through commercialization and large-scale production were predominantly transforming capabilities where actors realigned their structure and had positive impact on capability development in the wider network.
Research limitations/implications
Using data of a single case data may limit the applicability of the findings, which calls for future research.
Practical implications
The findings inform managers’’ and policymakers’ strategies related to participation in networks for development and commercialization of emerging technologies. The research provides insights about the role of large and small firms as well as intermediary organizations in development of nanotechnology and highlights that all network actors need to develop and utilize dynamic capabilities in all areas of sensing, seizing and transforming over time to be able to innovate and successfully commercialize a new product.
Originality/value
The research investigates evolution of operational and dynamic capabilities and roles of multiple actors over time in collaborative networks for development and commercialization of an emerging technology. Building on the dynamic capabilities concept, the study broadens our understanding of the evolution of these capabilities in a network setting and elaborates how capability development is linked to changes in roles.
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BY the time these words appear the majority of those who attend Library Association Conferences will have made tentative arrangements for their visit to Margate in June. Already…
Abstract
BY the time these words appear the majority of those who attend Library Association Conferences will have made tentative arrangements for their visit to Margate in June. Already, we understand, adhesions are coming in as many in number as for any September conference, and, if this is so, the fact will reassure those who have doubts of the wisdom of the change from September to June. We give on other pages some outline of the programme and in Letters on Our Affairs are presented with a Study of the subjects of the papers. Here we can concentrate upon one or two important points.
Kate Walsh and Judith R. Gordon
The purpose of this paper is to apply concepts from organizational and social identity theories to theoretically consider different ways that professional service providers…
Abstract
Purpose
The purpose of this paper is to apply concepts from organizational and social identity theories to theoretically consider different ways that professional service providers conceptualize their roles and deliver their knowledge.
Design/methodology/approach
The paper is a conceptual discussion to advance the understanding of professional service delivery, within the realm of service‐quality research.
Findings
The field has yet to provide a clear understanding of what professional service delivery actually looks like. The paper offers propositions examining the process by which professionals identify with membership in their profession and firms that in turn, influence their expert‐based self‐concepts, the images they form of their clients as recipients of their knowledge, and ways they create the service exchange. The paper also considers the impact of professional and organizational identification on the types of clientele professionals may develop.
Research limitations/implications
The paper adds depth to the understanding of the complex process of expert‐based service delivery. The ideas presented in this paper have implications for research in service‐quality, specifically in understanding how and why professionals approach their client‐interactions.
Practical implications
The ideas presented in this paper would be useful to professional service firms interested in understanding the role their firm's identity plays in ways its professionals conduct their work and the types of clientele they wish to attract.
Originality/value
The paper contributes to the service quality literature through conceptualizing professional service delivery. It represents a step in acknowledging the role of professional delivery in influencing service outcomes and in developing the theoretical rationale as to why different approaches exist.
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Alexandra David and Judith Terstriep
In the search for appropriate solutions to cope with ever increasing road traffic, cities and urban agglomerations across Europe are placing great emphasis on new transport and…
Abstract
Purpose
In the search for appropriate solutions to cope with ever increasing road traffic, cities and urban agglomerations across Europe are placing great emphasis on new transport and mobility solutions, and electric mobility in particular. Being located at the intersection of the three constituent sectors automotive, information and communication technologies and green energy, electric mobility is perceived as future-oriented sector. Innovation in the sector not only requires the collaboration and exchange of knowledge, but also an increase in skilled workforces and distinct job qualifications. These demands emerge, on the one hand, through the electrification of cars, which results in structural changes in the entire value chain. On the other hand, growing customer and service orientation further accelerate such developments. So far, the knowledge about the concrete demands for engineers as knowledge carriers and innovation driver is rather scarce. To shed some light on this issue, the purpose of this paper is to discuss companies’ altered demand for engineers in electric mobility and the role of networks (e.g. clusters).
Design/methodology/approach
This paper discusses two regions characterised as traditional automotive regions (Stuttgart in Germany and Alsace/Franche-Comté in France) and the shift in demands of the companies in these regions using the engineering workforce as an example. Electric mobility related companies were surveyed and asked about their current need of engineers. In addition, the survey investigated the companies’ ways of recruiting engineers, their spatial scope of search for employees and the skills and thematic courses needed to solve the lack of qualifications. The survey results are discussed against a background of regional framework settings and influencing factors of both the regions analysed.
Findings
This paper finds that there is a shift in qualification demands of engineers involved in the sector of transport and mobility. Initiated by the processes along the entire value chain, new skills are required by companies. The current engineers are asked to mix their technical know-how with service orientation and knowledge of new markets.
Originality/value
The world is becoming increasingly mobile. Within the last decades, the number of daily commuters has expanded producing high capacities of road traffic. This has brought several challenges for cities and regions. To face them new transport and mobility concepts are of key importance for cities and regions. Along these lines, well-skilled human capital in the form of engineers is needed to expand the concepts with their skills and knowledge.
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Kimberley Wriedt, Daryl Oehm, Brendon Moss and Prem Chopra
Women from culturally and linguistically diverse communities face barriers to accessing perinatal mental health care. Victorian Transcultural Mental Health (VTMH) is a state-wide…
Abstract
Purpose
Women from culturally and linguistically diverse communities face barriers to accessing perinatal mental health care. Victorian Transcultural Mental Health (VTMH) is a state-wide service in Victoria, Australia, that supports specialist mental health service providers to improve cultural responsiveness. VTMH provided training for perinatal health professionals in cultural responsiveness. The paper aims to discuss these issues.
Design/methodology/approach
A curriculum was specifically developed based on a literature review, consultation forum, and input from members of an industry-based reference group. An Evaluation Tool was designed to collect participants’ feedback regarding the perceived relevance of the training content and its impact on practice. Responses were analysed using quantitative techniques and thematic analysis.
Findings
Nine face-to-face training sessions were provided, in metropolitan and rural regions. In all, 174 professionals of various backgrounds (including midwives, mental health professionals, and maternal child health nurses) attended. In all, 161 completed evaluations were received and responses indicated that the training was of high relevance to the target workforce, that the training would have implications for their practice, and support was given for further training to be delivered using online methods.
Research limitations/implications
First, an assessment of the cultural competence of participants prior to enrolment in the course was not conducted, and no matched control group was available for comparison with the participants. Second, generalisability of these findings to other settings requires further investigation. Third, the sustainability of the project is an area for further study in the future. Fourth, other methods including direct interviews of focus groups with participants may have yielded more detailed qualitative feedback regarding the effectiveness of the programme.
Practical implications
To facilitate the sustainability of the project, following the face-to-face training, an online training module and a resource portal were developed, offering links to relevant web sites and resources for health professionals working in this field.
Originality/value
The training addressed a significant unmet need for cultural responsiveness training for a diverse range of practitioners in the field of perinatal mental health. Online training can be adapted from face-to-face training and it is anticipated that online training will facilitate the sustainability of this initiative.