Cathrine Linnes, Jeffrey Thomas Weinland, Giulio Ronzoni, Joseph Lema and Jerome Agrusa
The purpose of this study is to examine the trend toward purchasing locally grown food and evaluate if tourists visiting Hawai'i are willing to pay more for locally produced foods…
Abstract
Purpose
The purpose of this study is to examine the trend toward purchasing locally grown food and evaluate if tourists visiting Hawai'i are willing to pay more for locally produced foods that are more ecologically sustainable.
Design/methodology/approach
A research questionnaire was developed in order to investigate the attitudes and behaviors of tourists from the continental United States visiting Hawai'i in purchasing locally grown food in Hawai'i. The final sample includes 454 valid survey responses collected via Momentive, a market research services company.
Findings
According to the findings of this study, there are economic prospects to expand the use of locally cultivated food into the tourists' experience, as well as a willingness for tourists to support these activities financially. The Contingent Valuation study revealed that tourists from the continental United States were ready to pay a higher price to purchase food that is locally grown, signifying that tourists to Hawai'i are willing to aid the local agriculture business by increasing their restaurant/hotel meal bill, which will help Hawai'i become a more sustainable tourist destination.
Research limitations/implications
While tourists from the United States mainland, which is the “an islands” top tourist market, have agreed with paying extra or an additional fee for locally grown food products, this study might not accurately represent the attitudes and behaviors of international tourists visiting Hawai'i. Future research should focus on the international tourist markets which may have different social norms or cultural differences thus could provide a broader spectrum of the current study's findings.
Originality/value
The results of this study provided quantitative evidence that tourists from the United States are interested in purchasing locally grown food items in Hawaii in addition to their willingness to pay an additional fee for these locally grown food products at a restaurant or a hotel dining room, thus addressing a gap in the tourism research.
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Zeenaz Hussain, Jerome Agrusa, Joseph Lema and Babu George
The blessing of the sharing economy is that the benefits of development would largely remain locally; this is also a curse because the costs of development too would do the same…
Abstract
The blessing of the sharing economy is that the benefits of development would largely remain locally; this is also a curse because the costs of development too would do the same. While the sharing economy is touted as a creative disruptor, not much is known about their impacts. This chapter examines the role of shared economy actors in the hospitality industry, particularly guesthouses, in tourism recovery. It presents a micro-case study of guest sentiments on guesthouses in the Maldives. Based on an analysis of 17,576 comments, a total of eight factors emerged including: perceived value for money, local culture, hospitality, services, activities, rooms, food and beverage, and island environment. These reviews are useful to understand the factors appealing to visitors to the guesthouses and could become key inputs to the island's tourism recovery strategy.
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The purpose of this paper is to better understand the institutional and external factors associated with African-American and Latino representation in policing at the line and…
Abstract
Purpose
The purpose of this paper is to better understand the institutional and external factors associated with African-American and Latino representation in policing at the line and managerial ranks. Line representation analyses utilize new data sources and a full range of theoretically informed covariates. Managerial representation analyses provide the first comprehensive attempt to understand the dynamics behind minority promotion.
Design/methodology/approach
Portions of the 2000 US Census of Population and Housing Equal Employment Opportunity (EEO) Tabulation, Division of Governmental Studies, and Services (DGSS) survey and Law Enforcement Management and Administrative Statistics (LEMAS) survey were combined to produce a sample of 180 cities/municipal departments for analysis.
Findings
Results indicate that the representation of minorities in political office and their presence in police leadership positions are among the most influential predictors of line officer diversity. Proportions of minorities in administrative police roles are greater in larger departments paying higher salaries. There is also evidence that the career advancement of minorities can be limited when multiple minority groups compete for the same promotional opportunities.
Originality/value
This study provides a thorough examination of minority officer line representation and the first multivariate examination of minority representation in managerial positions using a national sample.
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Hoon Lee, Hyunseok Jang, Ilhong Yun, Hyeyoung Lim and David W. Tushaus
The purpose of this paper is to examine police use of force using individual, contextual, and police training factors, expanding prior research by including multiple police…
Abstract
Purpose
The purpose of this paper is to examine police use of force using individual, contextual, and police training factors, expanding prior research by including multiple police agencies in the sample, thus producing research findings that can be more easily generalized.
Design/methodology/approach
The data for the current study were derived from several primary sources: the Interuniversity Consortium for Political and Social Research (ICPSR). Census, Uniform Crime Reports (UCR), Bureau of Labor Statistics (BLS), and 1997 Law Enforcement Management and Administrative Statistics (LEMAS).
Findings
Among individual level variables, age and arrestee's resistance were significant explanatory factors. Violent crime rate and unemployment rate were significant factors as the neighborhood contextual variables. Finally, in‐service training was a significant organizational‐level explanatory factor for levels of police use of force.
Originality/value
The paper bridges the gap in research between contextual factors and police use of force. It also deepens our understandings of the association between organizational factors and use of force by incorporating police training into the analytical model.
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Conducts a pilot study on excessive fatigue in patrol officers of high crime rate areas, using data collected by 53 telephone esquires. Compares police overtime to that considered…
Abstract
Conducts a pilot study on excessive fatigue in patrol officers of high crime rate areas, using data collected by 53 telephone esquires. Compares police overtime to that considered acceptable in other professions where public safety is implicated and finds that police receive unfavorable treatment. Considers the vulnerability of police to the effects of fatigue and the potential costs of fatigue on cognitive performance, misconduct, health and safety. Remarks that police are culturally constrained to accept fatigue; that managers depend on overtime to cope with fluctuating demands and to operate within economic limits; that police are obliged to spend lengthy hours in court; that officers can become dependent on overtime pay. Suggests inter alia that community policing will help in avoiding “exhausted crusaders”. Advocates use of self‐regulation, peer monitoring and health care, use of improved technology, modifying work schedules, limiting exposure to high crime and considering reforms to civil liability.
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Georgina Lukanova and Galina Ilieva
Purpose: This paper presents a review of the current state and potential capabilities for application of robots, artificial intelligence and automated services (RAISA) in hotel…
Abstract
Purpose: This paper presents a review of the current state and potential capabilities for application of robots, artificial intelligence and automated services (RAISA) in hotel companies.
Design/methodology/approach: A two-step approach was applied in this study. First, the authors make a theoretical overview of the robots, artificial intelligence and service automation (RAISA) in hotels. Second, the authors make a detailed overview of various case studies from global hotel practice.
Findings: The application of RAISA in hotel companies is examined in connection with the impact that technology has on guest experience during each of the five stages of the guest cycle: pre-arrival, arrival, stay, departure, assessment.
Research implications: Its implications can be searched with respect to future research. It deals with topics such as how different generations (guests and employees) perceive RAISA in the hotel industry and what is the attitude of guests in different categories of hotels (luxury and economy) towards the use of RAISA. It also shows what is the attitude of different types of tourists (holiday, business, health, cultural, etc.) and what kinds of robots (androids or machines) are more appropriate for different types of hotel operations.
Practical implications: The implications are related to the improvement of operations and operational management, marketing and sales, enhancement of customer experience and service innovation, training and management.
Originality/value: This book chapter complements and expands research on the role of RAISA in the hotel industry and makes some projections about the use of technologies in the future.