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This study aims to explore the effects of political information and anger on the public's cognitive processing and foreign policy preferences concerning third‐party interventions in ethnic conflict.

The study employs an experimental design, wherein the authors manipulate policy‐specific information by generating ad hoc political information related to ethnic conflict. The statistical methods of analysis are logistic regression and analysis of covariance.

The results demonstrate that both political information and anger have a significant impact on an individual's cognitive processing and policy preferences regarding ethnic conflict interventions. Specifically, political information increases one's proclivity to choose non‐military policy options, whereas anger instigates support for aggressive policies. Both factors result in faster decision making with lower amounts of information accessed. However, the interaction of political information and anger is not significant. The study also finds that policy‐specific information – rather than general political information – influences the public's policy preferences.

This study confronts and advances the debate over whether political information is significant in influencing the public's foreign policy preferences and, if so, whether such an effect is the product of general or domain‐specific information. It also addresses an under‐studied topic – the emotive repercussions of ethnic conflicts among potential third‐party interveners. In addition, it tackles the argument over whether political information immunizes people against (or sensitizes them to) the effects of anger on their cognitive processing and foreign policy preferences. The study also introduces a novel approach for examining political information through an experimental manipulation of policy‐specific information.

This paper seeks to present a proposal to change the form in which knowledge is produced in Colombia.

Discusses the key issue – to transform the way in which the production of knowledge is currently taking place at the university level.

To be able to increase the production of knowledge in this country there is a need to create bonds among industrial, governmental, and academic institutions. It is believed that this can be done by the development of a system capable of continuously forming researchers at a doctoral level.

The paper puts forward a proposal for the construction of such a system based on the developments of organizational cybernetics. The proposal is based on the concept of autonomy which is crucial to solve this problem.

On September 11th, 1973, started the darkest stage in the recent history of Chile. The military and the police, at the command of General Augusto Pinochet, executed the most atrocious acts against the human dignity that the country had witnessed. The martial and technocratic leaders of the dictatorship ripped apart and redesigned the institutions of the country at their will, through to the elimination of the opposition and the systematic violation of human rights, which reached any person or group. Just a few days after the coup d’état that brought Pinochet to power, the Cardinal and Archbishop of Santiago, Raúl Silva Henríquez, and a group of churches declared themselves against the devastating violence that was gripping the country. Immediately, the religious spaces took up the lead in the defense of the most vulnerable, the persecuted, marginalized, and poor. The major effort focused on the Vicariate of Solidarity, an organization of the Catholic Church in Chile that was tasked with the promotion and defense of human rights, which offered legal and social assistance to the victims and their families. The Vicariate quickly positioned itself as a leader in search of justice against the backdrop of repression, censorship, lack of representative institutions, and prohibition of popular movements. The purpose of the present chapter is to analyze the work of the Vicariate of Solidarity and its leading role in the fight against human rights violations, strengthening social reorganization, reconciliation, and the return to democracy in Chile.

This work presents a review of the state of the art of the present century on academic and scientific production in Latin America related to the concept of Social Innovation. The analysis is based on articles published in indexed journals, which makes it possible to understand the existing asymmetry between the conceptual and theoretical veins, of the case studies, as well as of good social innovation practices that have been published in recent years. These debates have in some cases transcended public policies, as well as business and social realities where social innovation is a mechanism and strategy for personal, social, and territorial development. Finally, a Latin American community of researchers and academics around social innovation must be consolidated, who choose to continue building theoretical-empirical bodies following the Latin American reality.

The paper considers model‐based management and, based on it, proposes a heuristic‐based management. This paper aims to assert that heuristic‐based management, for complex systems, a process of free variation, of pairs of models and actions – called organisational strategies, maximizes the chances of improving the system's performance in open environments.

A conception of complex systems are introduced and characterized as open and self‐organising systems. Then, the proposal to heuristically use pairs of models and actions, called organisational strategies, to manage social systems based on evolutionary thought is supported. Subsequently, a computational experiment is proposed to show that, even in a simple framework, variation processes are required.

The paper shows that two processes may be required to preserve self‐organising systems. This finding indicates that variation and selection processes, related to evolutionary thought, are necessary for managers to deal with complex systems interacting with complex environments. Finally, it is shown that, even in simple computational environments, variation may be required.

The paper is the first part of an ongoing research agenda on the subject of heuristic‐based management and only refers to variation processes.

The paper links complex systems theories to evolutionary thought. It also relates principles of cybernetics to those of game theory. The proposal has been formalized based on these relations, and has been called heuristic‐based management. Principles first developed in information theory, organisational cybernetics, and evolutionary thought are used so that a complex system can be effective when interacting with a complex environment.

Brand love is a notion where feelings are developed towards a specific brand. This notion is more than just a preference, it is an emotional attachment with the consumed product and the brand that represents it. In tourism, destination marketing will increase the relationship between tourists and places using certain kind of messages and images whose goal is to stimulate their senses and feelings. In crisis management situations, it acts as a mediator, by assessing tourists' risk and safety perceptions, and helps mitigate lasting negative effects.

However, can destination brand love be promoted during these pandemic times? To get an in-deep understanding of the connections that exist between love and safety in tourism, this study explores two concepts through an extended literature review and a qualitative methodological approach using content analysis procedures that will focus on international marketing strategies during the ongoing pandemic crisis.

The qualitative approach was conducted through a survey composed of a set of open-ended questions (N = 31) where respondents were asked to identify their feelings after viewing the promotional tourism campaigns released after the significant increase in cases of COVID-19 worldwide.

The main results demonstrate the existence of brand love antecedents – brand trust and a sense of community, and an overall positive reaction to the images and messages promoted. Also, the existence of brand love antecedents demonstrates the brands' capacity to adapt to crisis events and its ability to outline the kind of paths that have to be defined for tourists to remain passionate about destinations.

The purpose of this paper is to present a quantitatively supported explanation of the intellectual development, the schools of thought and the sub-areas of the food cold chain (FCC) research to derive meaningful avenues for future research.

This study builds on bibliometric analysis and network analysis to systematically evaluate a sample of 1,189 FCC articles published over the past 25 years. The descriptive statistics and science mapping approaches using co-citation analysis were performed with VOSviewer software.

The findings reveal a state-of-the-art overview of the top contributing and influential countries, authors, institutions and articles in the area of FCC research. A co-citation analysis, coupled with content analysis of most co-cited articles, uncovered four underlying research streams including: application of RFID technologies; production and operation planning models; postharvest waste, causes of postharvest wastage and perishable inventory ordering polices and models; and critical issues in FCC. Current research streams, clusters and their sub-themes provided meaningful discussions and insights into key areas for future research in FCC.

This study might reshape practitioners’, researchers’ and policy-makers’ views on the multifaceted areas and themes in the FCC research field, to harness FCC’s benefits at both strategic and tactical level. Finally, the research findings offer a roadmap for additional research to yield more practical and modeling insights that are much needed to enrich the field.

Financial inclusion in Peru has been addressed through coverage, quality of financial services, movement of transactions, and service points. The purpose of this chapter is to evaluate for the department of Ancash, Peru, the link between financial inclusion and its socioeconomic factors. Socioeconomic variables and financial inclusion of the Ancash department of the National Household Survey are taken as indicators, later contrasted through the logit model, with the financial inclusion variable being the explained variable.

There is evidence of positive and negative relationships between financial inclusion and socioeconomic variables; these are important components for planning financial inclusion. Raising the levels of formal employment, the educational level and considering the area of residence would be a strategy to generate a dynamic of inclusion in the department of Ancash.