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The purpose of this paper is to report the benefits of scientific communication model of open access (OA) repositories to e-theses. Specifically, the study focusses on the benefits of accessibility, dissemination, visibility and impact of PhD e-theses deposited in repositories.

The study analysed a random sample of 125 PhD e-theses deposited in an OA repository, specifically in the institutional repository (IR) of the University of Salamanca (Gredos). It tracked the sample for analysing on one side the visits and downloads of the e-theses, whose data are obtained from the statistics module of the repository, and on the other side the data citation provided by Google Scholar Citation on these e-theses. To analyse the differences between the indicators (visits, downloads and citations) in different knowledge areas, the Kurskall-Wallis test has been used.

The results indicate that OA IRs become an advantageous channel of scientific communication to grey literature like dissertations and PhD theses, because it increases visibility and use and also produces a significant citation rate.

The paper uses metrics that are used in IR to measure the visibility and impact of a type of grey literature that is very difficult to track because it is unpublished. The dissemination of the grey literature through OA repositories makes it possible. The value of the work lies in the empirical evidence obtained from the analysed PhD e-theses of Gredos repository.

The purpose of this paper is to open the special issue of Online Information Review on open knowledge management in higher education. Its aim is to review the concept and extension of the movement or philosophy of open knowledge in universities and higher education institutions.

The approach follows the reference model used by the University of Salamanca (Spain) to promote open knowledge in the institution through its Open Knowledge Office. This model comprises four areas: free software, open educational content and cultural dissemination, open science, and open innovation.

For each of the four areas mentioned above, milestones and the most significant projects are presented, showing how they are promoting publication and information transmission in an open environment, without restrictions and favouring knowledge dissemination in all fields.

Open knowledge is an approach which, although somewhat controversial, is growing relentlessly as cultural and scientific dissemination leave behind other interests or economic models. International organisations and governments are gradually embracing open knowledge as the way to share scientific advances with society and as an international cooperative way to assist development in third‐world countries.

In this paper, we build a complete information bargaining model of collective negotiation that can explain delays in reaching agreements. We structurally estimate the model using firm-level data for large Spanish firms. For this type of firm, the assumption of complete information seems a sensible one, and it matches the collective bargaining environment better than the one provided by private information models. The specification of the model with players having different discount factors allows us to measure their relative bargaining power, a recurrent question in the theory of bargaining. Our model replicates the data on delays at the sectoral and aggregate level. We also find that both entrepreneurs and workers have high discount factors, and no evidence that entrepreneurs have greater bargaining power, as usually assumed.

Organizational behavior scholars have long recognized the importance of a variety of emotion-related phenomena in everyday work life. Indeed, after three decades, the span of research on emotions in the workplace encompasses a wide variety of affective variables such as emotional climate, emotional labor, emotion regulation, positive and negative affect, empathy, and more recently, specific emotions. Emotions operate in complex ways across multiple levels of analysis (i.e., within-person, between-person, interpersonal, group, and organizational) to exert influence on work behavior and outcomes, but their linkages to human resource management (HRM) policies and practices have not always been explicit or well understood. This chapter offers a review and integration of the bourgeoning research on discrete positive and negative emotions, offering insights about why these emotions are relevant to HRM policies and practices. We review some of the dominant theories that have emerged out of functionalist perspectives on emotions, connecting these to a strategic HRM framework. We then define and describe four discrete positive and negative emotions (fear, pride, guilt, and interest) highlighting how they relate to five HRM practices: (1) selection, (2) training/learning, (3) performance management, (4) incentives/rewards, and (5) employee voice. Following this, we discuss the emotion perception and regulation implications of these and other discrete emotions for leaders and HRM managers. We conclude with some challenges associated with understanding discrete emotions in organizations as well as some opportunities and future directions for improving our appreciation and understanding of the role of discrete emotional experiences in HRM.

Information and communication technologies have became pervasive in people's lives and in this changing world education cannot remain anchored in old‐fashioned models which ignore the evolution through which society is going. This paper seeks to present the gamble made by the University of Alicante (Spain) on the promotion of open knowledge.

The educational environment cannot continue to be fixed, closed and isolated, where students – assuming a basically passive role – receive standardised teaching. It must consequently experience a fast and decisive transformation which allows it, amongst other things, to respond to the new challenge posed by society: the need for all of us to share the knowledge we generate, so that further progress can be made.

The Institutional Repository (RUA) and the OpenCourseWare of the University of Alicante (OCW‐UA) were conceived from the very beginning as related projects that could constitute consecutive phases in the open publication of knowledge. In this way the aim of presenting the promotion of open knowledge not as a series of discrete projects but as a global strategic gamble of the institution was achieved. In addition to the most visible educational benefits, this policy has had the virtue of favouring the assumption by the University of its role as an online provider of quality (scientific and teaching) content.

RUA is the storage place of all the teaching materials published by the University of Alicante's teaching staff, which are retrieved from OCW‐UA, while OCW‐UA serves as an organisational model of teaching content self‐archived by the teaching staff in RUA. The connection between the projects has allowed the presentation of the promotion of open knowledge as a global strategic gamble of the University, which has contributed to a greater acceptance by the teaching staff. This work is original in that it shows a successful experience of involvement by one university and its members in the promotion of open knowledge.

Learning outcomes of this study are as follows: formulate an external analysis of INAPOL; and develop a strategic analysis to identify strategic alternatives.

INAPOL is a manufacturing company dedicated to the production of polyethylene sleeves and the manufacture of plastic bags, which faced a crisis because of the new environmental regulations in Chile. This rule prohibits the delivery of plastic bags in commerce, which leads directly to a decrease in the demand for bags by its main customers. This is why it is necessary to conduct a strategic analysis and reformulate a development plan. The reader is expected to be able to identify the external factors that limit the company and the internal factors that affect the company. In addition, the reader is expected to develop strategic analysis tools such as PESTEL and SWOT and identify background information to propose strategic alternatives.

The present case study presents a low complexity and can be applied in introductory courses of strategy or management for undergraduate students in administration.

Teaching Notes are available for educators only.

CSS 11: Strategy.

This paper aims to argue regarding the evolution of the collection management as a gradual process where internal and external factors interact to transform the collection and its management activities. In this progress, cooperation is used as a necessary strategy for assuming its roles and to fit the new goals, mission and context of the library. Libraries are living organisms in continuous change to adapt to the context where they exist and which is the cause of their progress. It is formed by “vital elements” such as the collection – which is its basic element and the nucleus of its activity.

This argumentative paper establishes a logical reasoning of the evolution process of the “collection management”, with the application of Kuhn’s structure of scientific revolutions.

The library collection has had great changes, such as its origin, composition, ownership, volume and diversity, different life cycle from paper to digital formats and evaluation process. These changes have affected the principles and practices of collection management in three key areas: expansion and change of traditional activities in collection management; enlargement and modification of agents involved; and fundamental mission of giving access to all information resources needed by actual or potential remote users. The “cooperation” becomes an essential element and the main engine of great part of the collection management.

In this paper, Kuhn’s structure of scientific revolutions theory is used to establish the evolution of the collection management, to become a revolution, with a new paradigm “cooperative collection management”.

The increasing interest of organizations to innovate and survive in the market, combined with a decreasing level of trust in their leaders, has now led thinkers and researchers to begin exploring beyond traditional leadership theories. The literature indicates that, due to the lack of a strong and explicit moral dimension, positive leadership may be incomplete. The purpose of this study is to understand the creativity mechanism that is fostered by authentic leadership through empowerment and commitment to the supervisor.

The data of 214 employees were collected from the strategic units (product generation, customer services, marketing and sales) of all five telecoms which are currently operating in Pakistan. The parallel mediation model was used to analyze the hypothesized model.

Results confirmed that authentic leadership leverages creativity. Mediation results further confirmed that creativity increases when employees feel empowered and are committed to an authentic leader. However, contrast analysis indicated that empowerment has a stronger role in increasing creativity.

Not limited to theoretical debate, the present study emphasized that organizations improve creativity by adopting a management model which delivers moral values along with an efficient, transparent system and empowered culture. Managers should be trained to develop authentic traits so that they can then identify and address critical areas which will serve to nurture creative and innovative behavior in their followers.

Authentic leadership is an emerging concept, yet debate on authentic leadership and creativity is in the establishment phase. The present study highlights that authentic leadership is not simply a consequence of success or the development of a pool of loyal subordinates; rather, empowered leadership at all levels is at the heart of a successful organization.

This paper aims to evaluate the relation between governance and financial efficiency of credit unions in Brazil. The study shows how poor financial efficiency in credit unions may result from undesirable configurations in executive management and other variables related to governance.

The study develops an innovative methodology to classify credit unions according to the level of governance using indicators of representativeness and participation, leadership, management and supervision. This methodology integrates the use of multiple correspondence and cluster analysis. The study then applies stochastic frontier models to analyze how governance affects the indicators of financial efficiency.

The results highlight that better governance substantially increases the efficiency of credit unions in terms of a higher level of credit operations per institution.

The paper uses a pioneering survey applied by the Central Bank to almost the total population of credit unions in Brazil. The results highlight how to operationalize a subjective and broad concept related to cooperative governance to identify the remarkable impacts of good governance practices on the financial efficiency of credit unions.