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1 – 1 of 1Sebastián Ramón Pérez Chacón, Jose Luis Rodriguez Vilchez, Jorge Antonio Cabrera Berrios, Carlos Arturo Raymundo Ibañez and David Santos Mauricio
Low citizen adoption rates jeopardize the success and proliferation of e-government systems. This study aims to understand how the perception of environmental sustainability (ES…
Abstract
Purpose
Low citizen adoption rates jeopardize the success and proliferation of e-government systems. This study aims to understand how the perception of environmental sustainability (ES) can influence a citizen’s intention to use e-government systems.
Design/methodology/approach
In a case study in Peru, the technology acceptance model (TAM) adoption model is extended with the construct of ES and evaluated with structural equation modeling. An 18-element, in-person survey was constructed and administered to citizens of Lima, Peru who had prior exposure to e-government systems.
Findings
The results show that citizens can be positively influenced to adopt e-government systems if they perceive that doing so will contribute to ES.
Research limitations/implications
As this was a preliminary study, further research should focus on specific, as opposed to general, e-government systems, as well as encompassing a broader cross section of the population.
Practical implications
Administrators of e-government initiatives can consider public-interest factors, alongside of the common self-interest factors, when looking to improve adoption rates of e-government systems.
Originality/value
This is the first time that TAM has been extended with the construct of ES.
Details