The paper seeks to describe a collaborative matchmaking seminar that expands the role of academic librarians, and provides services with special benefit to first generation…
Abstract
Purpose
The paper seeks to describe a collaborative matchmaking seminar that expands the role of academic librarians, and provides services with special benefit to first generation college students.
Design/methodology/approach
The conditions and rationale for the service, as well as the design and delivery components, are described.
Findings
First generation college students are challenged by gaps in their heuristic knowledge of “how” a capstone senior semester project works. Librarians are ideally positioned to collaborate with faculty to meet the information needs of these students.
Practical implications
This case study documents a successful approach to enlarging the role of librarians in contributing to student success.
Originality/value
Recounts a number of unmet needs at a university with heavy attendance by first generation college students that presented librarians with an opportunity for a natural and logical expansion of their roles as partners with faculty in student achievement.
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Shadi Moqbel, Rund Abu-Zurayk, Ayat Bozeya, Raed Alsisan and Abeer Al Bawab
This study sought to assess the process of initiating a sustainable recycling program at the University of Jordan. It illustrates the potentials of recycling, perceived awareness…
Abstract
Purpose
This study sought to assess the process of initiating a sustainable recycling program at the University of Jordan. It illustrates the potentials of recycling, perceived awareness of recycling by the students and staff, as well as challenges to a sustainable waste recycling program. This study aims to identify the barriers and challenges that face a sustainable waste recycling program at the University of Jordan.
Design/methodology/approach
The study consisted of investigating waste recycling potential on campus, inspecting general environmental awareness toward recycling and running an experimental recycling study on part of the campus. A waste characterization study was conducted to assess the current waste status and recycling extent. A questionnaire survey was carried out to obtain information on the students’ and staffs’ awareness of waste recycling and management on campus. In the experimental recycling study, seventy units of waste segregation bins were distributed on campus. The recycling efficiency was evaluated at two schools; the School of Engineering and the School of Medicine. The administrative support and collaboration while running the recycling program were also observed.
Findings
Overall, waste recycling at the University of Jordan has an appreciable opportunity and potential. A substantial amount of waste can be diverted from going to the landfill. Data showed general positive recycling rates except for plastic. Also, the recycling rates show great potential for enhancing. The recycling at the University of Jordan faces several barriers and obstacles. The greatest barrier was identified as the lack of cooperation of the administrative system on campus. The administrative support for the recycling program was strong only at the initiation of the recycling program. Administrative support has a vital influence on the recycling program. It has the potential of boosting it or bringing it to halt. Future studies should focus on investigating recycling efficiency for the entire campus and focus more on increasing pro-environmental behavior among students and staff in higher education institutions.
Originality/value
The value of this research lies in it being conducted in a large campus university in a developing country. Also, the study used a diagnostic approach that is based on evaluating an environmental sustainability program as it evolves inside a higher education institution. The study illustrates the challenges that face universities in developing countries while adopting green campus initiatives.
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Song-Yik Lim, Yiqi Tan, Xiu-Ming Loh, Tat-Huei Cham, Mun-Yee Ooi and Garry Wei-Han Tan
This study aims to look into the role of gamification as an effective marketing tool to engage with consumers and influence purchase behaviours. As there are a plethora of…
Abstract
Purpose
This study aims to look into the role of gamification as an effective marketing tool to engage with consumers and influence purchase behaviours. As there are a plethora of gamified elements, it is crucial to determine which of them can significantly facilitate consumer purchase behaviour. Therefore, a unique stimulus–organism–response (SOR) framework which encompasses four popular gamified elements (i.e. fun, rewards, competition and badges) was employed to investigate consumers’ engagement.
Design/methodology/approach
An online survey was utilized to collect the data which yielded 307 responses. Subsequently, partial least squares-structural equation modeling (PLS-SEM) was used to analyse the data.
Findings
Among the gamification elements assessed in this study, fun was revealed to be the strongest facilitating antecedent of shopping engagement. However, reward was revealed to have an insignificant effect on shopping engagement. In addition, it was found that consumers undergo a processual development with regard to their impulse buying of retail food products. More precisely, shopping engagement is a significant facilitator of customer satisfaction which subsequently motivates impulse buying.
Originality/value
This is among the pioneering studies to provide detailed insights into the effect of different gamified elements on consumer engagement. Furthermore, a number of practical and theoretical implications for the relevant stakeholders were discussed.
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Omkar Dastane, Mun-Yee Ooi, Eugene Cheng-Xi Aw, Wen-Hwa Shyu and Garry Wei-Han Tan
This study integrates the theories of perceived value and human-robot interaction to develop a framework for examining the influence of artificial intelligence-based service…
Abstract
Purpose
This study integrates the theories of perceived value and human-robot interaction to develop a framework for examining the influence of artificial intelligence-based service chatbot’s (AI-BOT) attributes on user stickiness (US) in the context of human-centric services. The study specifically examines the mediating role of perceived competence (PC) in the association between AI-BOT attributes and the US. It also examines how perceived empathy (PE) moderates the correlation between PC and US.
Design/methodology/approach
The empirical data was collected through a self-administered questionnaire from 470 respondents with prior experience of interacting with AI-BOTs. The data was analysed using SMART-PLS by performing structural equation modelling.
Findings
The study found a positive and significant impact of selected AI-BOT attributes on US. Among all selected attributes, personalization had the strongest impact on PC and recommendations had the strongest impact on US. Responsiveness did not emerge as a contributory factor for generating PC. This paper confirmed the mediating role of PC among relationships between selected attributes and US but such mediation was minor. PE moderated the relationship between PC and US negatively.
Originality/value
This study provides novel insights by identifying that PE dampens the relationship between PC and US. Additionally, it provides a framework to stimulate the US for AI-BOTs by combining technical aspects (human-computer interaction theory) with value aspects (theory of perceived value) and by positioning constructs specific to human-centric services. All in all, the study offers a dual-layered perspective regarding value-in-use resulting in a comprehensive understanding of human-technology interactions during human-centric service encounters.
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Andrzej Jordan and Carsten Maple
Discusses a parallel algorithm for the finite‐difference time domain method. In particular, investigates electromagnetic field propagation in two and three dimensions. The…
Abstract
Discusses a parallel algorithm for the finite‐difference time domain method. In particular, investigates electromagnetic field propagation in two and three dimensions. The computational intensity of such problems necessitates the use of multiple processors to realise solutions to interesting problems in a reasonable time. Presents the parallel algorithm with examples, and uses aspects of graph theory to examine the communication overhead of the algorithm in practice. This is achieved by observing the dynamically changing adjacency matrix of the communications graph.
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The potential for the adoption of a knowledge management system (KMS) is becoming a crucial matter in small and medium enterprises (SMEs); however, there is a scarcity of studies…
Abstract
Purpose
The potential for the adoption of a knowledge management system (KMS) is becoming a crucial matter in small and medium enterprises (SMEs); however, there is a scarcity of studies related to KMS adoption in SMEs. Therefore, the purpose of this paper is to advance further our understanding of the factors that influence the KMS adoption process among SMEs.
Design/methodology/approach
The collected sample size was 247 respondents. For statistical analysis, Smart partial least square (PLS) (a structural model-based tool) was used to build, run and validate the process model. PLS regression techniques were used to analyze the latent constructs. Smart PLS exhibits both the measurement model and the structural model.
Findings
The results indicate that knowledge management capabilities, knowledge sharing, organizational learning capabilities and IT capabilities are the significant factors which influence KMS adoption. This study also identifies some unexpected results.
Research limitations/implications
The number of responses obtained from the survey was rather small. However, a larger number of responses would probably have resulted in a more accurate finding. Additionally, this study should be verified via a larger sample to increase its generalization.
Practical implications
The result of this study will provide SMEs with valuable guidelines to better understand what factors should be considered as highly important and thus providing decision makers and managers with valuable insights to increase the adoption level of KMSs.
Originality/value
The study addresses the research gap by developing and empirically validating a research model of KMS adoption from a different perspective that incorporates critical issues which have never been simultaneously examined.