Vardhini Vijay, Sarmad Kazzaz and Jonathan Refson
The purpose of this paper is to examine the activity of a purpose‐built elective surgery unit in a busy district general hospital and the patient journey associated with same day…
Abstract
Purpose
The purpose of this paper is to examine the activity of a purpose‐built elective surgery unit in a busy district general hospital and the patient journey associated with same day admission to the elective surgery unit.
Design/methodology/approach
This paper describes the layout of the elective surgery unit in a busy district general hospital and the associated patient journey. Early challenges are identified and potential cost savings calculated.
Findings
The potential for cost savings in the NHS with purpose‐built units for elective surgery are immense.
Originality/value
An elective surgery unit has not been described in detail before. Apart from its value to the NHS, hospitals in developing countries can benefit from knowing about the early challenges, described in the paper, that were faced.
Details
Keywords
Vikram Singh Chouhan and Abhishek Shukla
The study aims to examine the association between virtual communication effectiveness (VCE), leadership effectiveness (LE) and the role of emotional intelligence (EI) in the…
Abstract
Purpose
The study aims to examine the association between virtual communication effectiveness (VCE), leadership effectiveness (LE) and the role of emotional intelligence (EI) in the post-pandemic era.
Design/methodology/approach
A survey was conducted among 305 employees in the Indian IT sector using an online questionnaire. Data were analyzed using reliability, validity and moderated regression analysis.
Findings
The findings reveal that VCE is a significant predictor of LE. EI plays a significant moderating role between VCE and LE.
Originality/value
This study establishes the role of EI in pre-empting LE. Furthermore, it results in the advancement of improved tools for the selection, training and development of leadership talent. Research on virtual communication (VC) and EI enhances our understanding of effective leadership. To the best of the authors’ knowledge, the present research is one of the first to link and standardize various practices of VC, and EI to increase LE in the post-pandemic era.