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Available. Open Access. Open Access
Article
Publication date: 15 April 2022

John Weng and Lea Hubbard

There exists a variety of programs designed to prepare future leaders. In the arena of graduate programs in leadership, the International Leadership Association (2020) provides…

105

Abstract

There exists a variety of programs designed to prepare future leaders. In the arena of graduate programs in leadership, the International Leadership Association (2020) provides over 350 programs in their database. Guthrie and Jenkins (2018) have outlined dozens of strategies for leadership education that are utilized in degree programs. As such, there exists a need for informed choices when experiential learning pedagogies are incorporated in leadership education curriculum. One methodology, known as case-in-point, was designed at the Harvard Kennedy School to teach adaptive leadership (Heifetz & Linsky, 2017). There lacks empirical research in demonstrating the effectiveness and impact of case-in-point pedagogy. This qualitative study explored the perceived impact of 12 alumni who took a case-in-point course embedded in a leadership master’s program across a decade. Alumni’s retrospective experiences were collected to understand the impact the course had on them during the time they were in their leadership program and the impact of the learning for their professional lives. Key themes that emerged from the participants included increased levels of awareness in race and power dynamics, an increased use of self-as-instrument, awareness of relationships to authority, and shifts in views of leadership. All participants viewed the case-in point pedagogy as powerful or positive after having graduated from the program despite many recollections of mixed or negative experiences during their time in the course/s. Implications of the findings suggest important considerations relating to scaffolding and proper processing to enhance or improve outcomes for case-in-point pedagogy designed to enhance leadership ability.

Details

Journal of Leadership Education, vol. 21 no. 2
Type: Research Article
ISSN: 1552-9045

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Article
Publication date: 27 February 2020

Hilary Du Cros and Weng Hang Kong

The purpose of this study is to offer advice to the Macao Special Administrative Region (SAR) Government regarding the tourist and traffic flow concerning how these contribute to…

988

Abstract

Purpose

The purpose of this study is to offer advice to the Macao Special Administrative Region (SAR) Government regarding the tourist and traffic flow concerning how these contribute to congestion in World Heritage Site (WHS) elements and make recommendations regarding the management of tourist flows and traffic congestion.

Design/methodology/approach

The research undertaken in this study is partially longitudinal. The case study is also partially ethnographic in that tourist behaviour at key sites has been observed. Concerning the specific methodology applied, data collection techniques are chosen to provide a multiplicity of data sources: on-site observation and semi-structured telephone interviews.

Findings

The study is found that Macao was at a crossroad. All stakeholders needed to take some responsibility for implementing actions recommended that would ensure that Macao SAR’s World Heritage assets would be used responsibly for future, as well as for present generations.

Originality/value

The study has shown that better and long-term understanding of congestion is necessary to inform better visitor management decision-making, enhance tourist experience and discover the factors that influence visitor satisfaction. It is also needed to reveal aspects of stakeholder readiness and barriers to action.

Details

International Journal of Tourism Cities, vol. 6 no. 4
Type: Research Article
ISSN: 2056-5607

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Article
Publication date: 5 October 2022

Taegoo Terry Kim and Osman M. Karatepe

This paper aims to examine the parallel and serial multiple mediating effects of job insecurity (JIS) and occupational self-efficacy (OSE) in the association between servant…

877

Abstract

Purpose

This paper aims to examine the parallel and serial multiple mediating effects of job insecurity (JIS) and occupational self-efficacy (OSE) in the association between servant leadership and work engagement (WENG).

Design/methodology/approach

Data collected from 296 flight attendants in Korea were tapped to assess the study hypotheses. The linkages were tested via structural equation modeling. The phantom variable was used to estimate the parallel and serial indirect impacts of JIS and OSE.

Findings

Servant leadership fosters OSE and WENG, while it alleviates JIS. Both JIS and OSE parallelly mediate the effect of servant leadership on WENG. Contrary to what has been hypothesized, the findings lend no credence to the serial multiple mediating impact.

Practical implications

Management should pay utmost attention to the promotion of employees to supervisory positions based on “stringent selection and hiring of people.” Flight attendants high on WENG should have job security. This is important because such employees exhibit good performance at work. Management should also organize training programs that would enhance flight attendants’ OSE.

Originality/value

This paper contributes to the relevant knowledge base by relating servant leadership to flight attendants’ WENG through JIS and OSE. Because of the number of rising disengaged service workers across the globe, this study also gauges the factors influencing flight attendants’ WENG and reports whether servant leadership, JIS and OSE influence their WENG at the same time. Unlike the preponderance of the empirical pieces, this study contributes to the literature by assessing the indirect effect of servant leadership on WENG via JIS and OSE as the parallel and serial multiple mediators using the phantom variable.

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International Journal of Contemporary Hospitality Management, vol. 35 no. 3
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 1 September 2016

Qiquan Chen, Ji Weng, Stephen Corcoran and Chenhao Fan

The performance of the building envelope of a large-scale public building significantly influences the energy consumption of such a building. This study aims to determine the best…

29

Abstract

The performance of the building envelope of a large-scale public building significantly influences the energy consumption of such a building. This study aims to determine the best strategy for the envelope by examining the engineering design of the building in Nanchang University. The building shape coefficient, sun-shading strategies, window–wall ratio, roof, and walls were studied through a method involving multilayer feed-forward neural network model simulations. Results show that the optimum shape coefficient value is 0.32. The combination of interior and exterior blinds and electrochromic glass is the ideal option to reduce the increase in the energy consumption of the architecture caused by solar radiation. Maintaining the window–wall ratio at 0.4 is ideal. A green roof exerts a minimal effect on building energy consumption decrease (only 0.4%). Applying the strategy of vertical greening to the external wall can reduce cooling energy consumption by as much as 5.4%. Adopting the best envelope strategy combination can further decrease energy consumption by 20.8%. This strategy is also applicable to the middle and lower reaches of Yangtze River in China, which flow through Nanchang and have a climate similar to that of the said area. Future research should be directed toward applying artificial neural networks to quantitatively evaluate the effects of a design strategy and produce the best design strategy combination.

Details

Open House International, vol. 41 no. 3
Type: Research Article
ISSN: 0168-2601

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Book part
Publication date: 3 July 2024

Anna Halafoff, Ruth Fitzpatrick and Cristina Rocha

The spread of conspiracy theories and associated vaccine rejection within the wellness industry and spiritual communities during the COVID-19 pandemic attracted significant media…

Abstract

The spread of conspiracy theories and associated vaccine rejection within the wellness industry and spiritual communities during the COVID-19 pandemic attracted significant media and scholarly attention. Informed by the ‘(Con)spirituality, Science and COVID-19 in Australia’ project (2020–2021) (Halafoff, Marriott, et al., 2022; Halafoff, Weng, et al., 2022; Roginski & Rocha, 2022), funded by the Templeton Religion Trust and awarded via the International Research Network for the Study of Science and Belief in Society (INSBS), this chapter reports on findings pertaining to holistic spirituality, purity doctrines and wellness, arising from a parallel pilot study on ‘Spirituality and Wellness (SWell) in Australia’ (2021). Both studies have revealed a ‘spiritual complexity’ in Australia and internationally, and the authors report on this here, focussed particularly on spirituality’s quest for pristine bodies, and on spiritual ‘moral communities’ (Ganga Kieffer, 2023) exceptionalism and relationality.

Details

Researching Contemporary Wellness Cultures
Type: Book
ISBN: 978-1-80455-585-9

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Article
Publication date: 4 December 2024

Sven Dahms, Sladjana Cabrilo and Suthikorn Kingkaew

Although organizational identification has been recognized as crucial for multinational enterprises, its configurations regarding innovation performance at the subsidiary level…

19

Abstract

Purpose

Although organizational identification has been recognized as crucial for multinational enterprises, its configurations regarding innovation performance at the subsidiary level have hitherto received scant attention. Accordingly, the purpose of this research is to identify the types of configurations in which organizational identification in foreign-owned subsidiaries leads to high innovation performance.

Design/methodology/approach

We base our research on social identity theory and the neo-configurational perspective to test our framework using survey data collected from subsidiaries located in Thailand and Vietnam.

Findings

Our results provide evidence that organizational identification serves as a glue that binds strong inter- and intra-organizational network relationships to drive innovation performance. While we find some variation in that pattern between the two host countries, it appears overall that the conditions of expatriates in top management and the geographic distance between home and host country only play a peripheral role. We identify the “integrated innovation driver” and “distant local hub” as two subsidiary archetypes that show how organizational identity can drive high innovation performance in subsidiaries.

Originality/value

This study is one of the first to empirically investigate the main complementing factors in the context of organizational identification and innovation in foreign-owned subsidiaries, which have previously predominantly been investigated in isolation of each other.

Details

International Journal of Emerging Markets, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1746-8809

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Article
Publication date: 30 August 2021

Ho Wook Shin, Jinsil Kim and Seung-hyun Lee

In fragile institutional environments, firms often have no choice but bribery as the means to access the services monopolized by the government. Corrupt government officials whose…

179

Abstract

Purpose

In fragile institutional environments, firms often have no choice but bribery as the means to access the services monopolized by the government. Corrupt government officials whose resources are valuable to many different firms can easily find other firms willing to offer bribes. The purpose of this paper is to examine whether and how this imbalanced interdependence exposes the bribing firm to the hazard of opportunism from the bribed officials.

Design/methodology/approach

This study draws on World Business Environment Survey (WBES) data and the instrumental variable (IV) Probit estimator with Heckman correction for the potential selection bias.

Findings

The authors find that the more firms depend on bribery to acquire governmental resources, the severer the level of opportunism they encounter from the government officials. In addition, the authors find that although the presence of a legal alternative to bribery reduces the level of a corrupt government official's opportunism that a bribing firm experiences, the more firms depend on bribery despite the presence of a legal alternative, the higher the level of the corrupt official's opportunism that the firm will experience. Finally, the authors find that establishing a relational contract with government officials reduces the hazard of opportunism.

Originality/value

The study contributes to the resource dependence literature by finding that a greater imbalance in the interdependence between two parties in bribery exposes the more dependent party to a larger hazard of opportunism. The finding that an ineffective alternative to a current resource provider would not strengthen but weaken a resource seeker's bargaining power expands the literature. The authors also contribute to the corruption research by showing the significant strategic, not legal, risk to bribing firms of engaging in bribery, which to date has not been sufficiently discussed.

Details

Journal of Strategy and Management, vol. 15 no. 1
Type: Research Article
ISSN: 1755-425X

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Available. Open Access. Open Access
Article
Publication date: 10 January 2025

Vina Paramitha, Ser Zian Tan and Weng Marc Lim

Amidst growing concerns about environmental sustainability, brands face the challenge of upholding authenticity in their green marketing efforts. While existing research primarily…

374

Abstract

Purpose

Amidst growing concerns about environmental sustainability, brands face the challenge of upholding authenticity in their green marketing efforts. While existing research primarily focuses on understanding and preventing greenwashing, there is a critical need to explore its consequences and mitigation strategies. This study aims to investigate the effects of greenwashing across varying levels of severity on consumer forgiveness and brand attitude, with growth beliefs and apology sincerity serving as moderators.

Design/methodology/approach

This study conducted a between-subjects online experiment in two phases: Phase 1 examined the effects of greenwashing severity on brand attitude, mediated by consumer forgiveness and moderated by their growth beliefs, whereas Phase 2 tested the moderating role of apology sincerity.

Findings

This study identifies different types of greenwashing and reveals that higher perceived severity of active greenwashing worsens brand attitude through reduced consumer forgiveness. However, consumers with stronger growth beliefs show greater forgiveness, moderating the negative impact of greenwashing severity. Crucially, a sincere apology effectively mitigates the detrimental effects of greenwashing severity on brand attitude.

Research limitations/implications

This study offers actionable insights for brand managers, highlighting that fostering growth beliefs and offering sincere apologies can mitigate the negative impacts of greenwashing.

Originality/value

This study advances the greenwashing literature by highlighting the negative consequences of greenwashing on consumer forgiveness and brand attitude, and underscoring the role of growth beliefs and apology sincerity as effective mitigation strategies.

Details

Journal of Product & Brand Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1061-0421

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Article
Publication date: 3 January 2023

Surajit Saha, Roshni Das, Weng Marc Lim, Satish Kumar, Ashish Malik and Bharat Chillakuri

Emotional intelligence (EI) is a critical component of leadership that reflects the ability of leaders to understand how their emotions and actions affect the people around them…

8370

Abstract

Purpose

Emotional intelligence (EI) is a critical component of leadership that reflects the ability of leaders to understand how their emotions and actions affect the people around them in the organization. This paper aims to deliver state-of-the-art insights on EI and leadership.

Design/methodology/approach

This paper leverages on bibliometric analysis to unpack 25 years of EI and leadership research.

Findings

This paper reveals the bibliometric profile (e.g. trends in publication activity and top articles, authors, countries and journals) and intellectual structure (e.g. themes and topics) of EI and leadership research, shedding light on EI manifestation in leadership, EI and leadership congruence, EI role in leadership and EI and leadership for human resource management.

Research limitations/implications

This paper offers several noteworthy implications. First, EI is a leadership competency that can be cultivated and leveraged to improve leadership effectiveness. Second, the need for EI and leadership congruence indicates that leadership effectiveness is vital to human resource management (HRM). Taken collectively, these theoretical implications, and by extension, practical implications, suggest that increased investment in EI and leadership effectiveness is critical for organizations and their HRM.

Originality/value

This paper sheds light on current trends and ways forward for leading by feeling, showcasing the role and manifestation of EI in leadership, its value for HRM and the importance of its congruence for effective leadership in shaping the future of work.

Details

International Journal of Manpower, vol. 44 no. 4
Type: Research Article
ISSN: 0143-7720

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Book part
Publication date: 19 October 2020

Sunita Ramam Rupavataram

Purpose: The Internet provides patients easy access to scientific information originally, limited to medical professionals. However, this information may not be entirely relevant…

Abstract

Purpose: The Internet provides patients easy access to scientific information originally, limited to medical professionals. However, this information may not be entirely relevant to the patient’s context. Therefore, doctor–patient conversations need to contextualize this information to the specific circumstances of the patient’s illness. A problem exists insofar as this conversation may not always meet the patient’s expectations. Interpersonal competence, an important aspect of emotional intelligence, is therefore critical for medical practice in the digital era. “Medicine” is viewed as a “masculine” profession requiring competence, while compassion as “feminine”. Gender stereotyped socialization prescribes gender - congruent emotional display norms for men and women thereby, influencing both gender behavior and emotions. Psychological androgyny is the coexistence of masculine and feminine behavior traits in the same individual irrespective of biological sex. This leads to responses, which are appropriate for situations irrespective of biological sex, rather than gender-stereotyped behaviour. In this study, I explored the role of gender personality and interpersonal competence in doctor–patient interaction.

Design/ methodology/approach: Sixty Indian doctors across different specializations completed the self-report format of emotional intelligence appraisal (Emotional Intelligence Appraisal-EIA) as measure of interpersonal competence and Bem’s Sex role Inventory (BSRI) as a measure of psychological androgyny.

Findings: Psychologically androgynous doctors scored significantly higher on interpersonal competence than non-androgynous doctors.

Practical implication: Since both male and female doctors undergo similar training, there is a need to explore in greater depth the nature of the relationship between androgynous gender behaviors in doctors and corresponding interpersonal competence correlates, to understand their impact on patient care and healthcare related outcomes for both patients and doctors. This is especially critical because, in addition to increasing incidents of violence against doctors in Internet-empowered world, previous research also points to varying patient outcomes and legal complications based on biological sex of doctors.

Details

Emotions and Service in the Digital Age
Type: Book
ISBN: 978-1-83909-260-2

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