Search results

This paper aims to examine the validity of the Managerial Practices Survey (MPS). Despite voluminous work on leadership styles, few studies have examined the specific behaviors of effective leaders in the hospitality industry.

Data were collected from two different samples through surveys to assess the construct validity of the MPS in the hospitality industry.

The proposed four meta-category and 18 component behavior MPS framework fit the data well and both the meta-categories and component behaviors were predictive of leadership effectiveness.

While meta-categories may be conceptually and theoretically relevant, component leadership behaviors are more useful for applied uses, such as leadership development. When behaviors are assessed at the component level, leaders can be provided with feedback and coaching on the specific actions they can take to improve their decision-making and problem-solving capabilities and ultimately become more effective leaders.

This research provides a validation of the MPS and useful insights for which behaviors are most useful for managers in hospitality contexts.

While Christmas and the holidays are widely celebrated in society at large in the US, the question arises whether doing so has value in today’s organizations. In this light, the present study examined the relationship of workplace holiday practices with positive affect and emotional engagement, along with some boundary conditions of these relationships. Specifically, this research examined the moderating influences of religious orientation, political orientation and political environment.

Data were collected at two points in time via an online survey. At time 1, the participant survey included measures of workplace holiday practices, political orientation and demographic characteristics. At time 2 (approximately two weeks afterward), the participant survey included measures of positive affect and emotional engagement.

Workplace holiday practices were related to both positive affect and emotional engagement. There were slightly stronger effects for the impact of workplace holiday practices among individuals who reside in more conservative (“red”) states in the US on emotional engagement, but not positive affect. Individual political orientation did not moderate the relationships between workplace holiday practices and the outcomes. Counter to expectations, the absence of workplace holiday practices had a stronger negative effect on non-Christians’ emotional engagement than Christians. The interaction between workplace holiday practices and religious orientation with positive affect was nonsignificant.

The data from this research were obtained via a survey methodology. Although data on the independent and dependent variables were obtained at two different points in time, future research could experimentally manipulate features of the work environment related to the celebration of the holidays to more definitively establish cause-and-effect relationships.

This research highlights the value of celebrating Christmas and the holidays. In this light, organizations should not underestimate the potential value of such celebratory activity in promoting employee goodwill. At the same time, organizations must be cognizant that some individuals may value the celebration of Christmas and the holidays more so than others.

This research provides a framework for further research on workplace holiday practices and identifies theories that can be used in future research to explore the mechanisms that influence how and under what conditions workplace holiday practices impact employees’ experiences at work.

Does education still serve as a great equalizer today? Does today’s worldwide expansion of schooling foster a global economic convergence? These questions need fresh answers at this time of growing concern over inequality. Past studies have abundantly documented the effects of schooling on within-country inequality, but we know little about corresponding effects on between-country inequality. We fill this gap by drawing on two innovations. The first is to formulate a theory of global inequality that integrates international differences in both the quantity and quality of education. The second, methodological, innovation is to propose and apply a method for decomposing trends in global inequality in GDP in terms of five social forces that include the quantity and quality of schooling. Analyses focus on the 1990–2010 period. The results confirm the continued salience of education: Trends in education account for as much as 80% of the 1990–2010 decline in between-country GDP inequality. However, we find a declining significance of “quantity” over “quality.” In sum, education remains salient as a global equalizer but its salience increasingly depends on bridging international differences in school quality.

This paper aims to use the stereotype content model to explore the extent to which voter admiration for presidential candidates mediates the charismatic leadership – voting behavior relationship. The paper also seeks to test whether system justification beliefs moderate the mediated relationship.

Using data collected both before and after the 2008 US presidential election, this paper tested the hypothesized relationships using a conditional indirect effects model with 126 undergraduate students enrolled in the psychology department and business school of a large university in the USA.

Results demonstrated that admiration mediates the charismatic leadership – voting behavior relationship. Moreover, this mediated relationship varied by system justification beliefs.

These results suggest that charismatic leaders arouse specific emotions (i.e. admiration) in followers and that emotional arousal inspires followers to act on the behalf of the leader. However, this relationship only holds when people are motivated to embrace change. This suggests that not all followers will be responsive to charismatic leaders.

For political leaders, these findings suggest that being charismatic is important when change motives are high, but it may be less important when stability is highly valued.

The paper demonstrates that charismatic leaders do arouse the emotions of followers and that such emotions motivate followers to engage in behaviors on behalf of the leader.

While personality is often deemed important, few studies have examined the relationship between general mental ability (GMA) and job performance for entry‐level service employees. As such, the present study aims to examine the impact of GMA, along with the Big Five personality dimensions, on performance in this context.

Data were collected on servers from multiple units of two large restaurant chains. The employees completed GMA and personality assessments. Managers in Sample 1 provided ratings of service performance and two dimensions of contextual performance – interpersonal facilitation and job dedication. In Sample 2, sales performance data were obtained from company records.

Unlike the Big Five taxonomy, GMA was the only variable to significantly predict all performance criteria.

Successful job performance requires more than habits and motivation rooted in personality; it also requires knowledge acquisition and ongoing problem solving facilitated by GMA.

Managers should consider GMA along with personality in hiring decisions to maximize the prediction of employee performance.

The paper demonstrates that GMA impacts multiple dimensions of server performance, including task and contextual performance.

The aim of this chapter is to argue that charisma is a collective representation, and that charismatic authority is a social status that derives more from the “recognition” of the followers than from the “magnetism” of the leaders. I contend further that a close reading of Max Weber shows that he, too, saw charisma in this light.

I develop my argument by a close reading of many of the most relevant texts on the subject. This includes not only the renowned texts on this subject by Max Weber, but also many books and articles that interpret or criticize Weber’s views.

I pay exceptionally close attention to key arguments and texts, several of which have been overlooked in the past.

Writers for whom charisma is personal magnetism tend to assume that charismatic rule is natural and that the full realization of democratic norms is unlikely. Authority, in this view, emanates from rulers unbound by popular constraint. I argue that, in fact, authority draws both its mandate and its energy from the public, and that rulers depend on the loyalty of their subjects, which is never assured. So charismatic claimants are dependent on popular choice, not vice versa.

I advocate a “culturalist” interpretation of Weber, which runs counter to the dominant “personalist” account. Conventional interpreters, under the sway of theology or mass psychology, misread Weber as a romantic, for whom charisma is primal and undemocratic rule is destiny. This essay offers a counter-reading.

This research provides accounting-ethics authors and administrators with a benchmark for accounting-ethics research. While Bernardi and Bean (2010) considered publications in business-ethics and accounting’s top-40 journals this study considers research in eight accounting-ethics and public-interest journals, as well as, 34 business-ethics journals. We analyzed the contents of our 42 journals for the 25-year period between 1991 through 2015. This research documents the continued growth (Bernardi & Bean, 2007) of accounting-ethics research in both accounting-ethics and business-ethics journals. We provide data on the top-10 ethics authors in each doctoral year group, the top-50 ethics authors over the most recent 10, 20, and 25 years, and a distribution among ethics scholars for these periods. For the 25-year timeframe, our data indicate that only 665 (274) of the 5,125 accounting PhDs/DBAs (13.0% and 5.4% respectively) in Canada and the United States had authored or co-authored one (more than one) ethics article.

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.