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This is the first part of a two‐part paper. It discusses basic issues and concepts surrounding the outsourcing process, including the influences that drive the process, the factors that shape the process, and potential outcomes, touching briefly on complications and challenges that the client may encounter. Part Two will address the pragmatic aspects in some detail, offering concrete suggestions for more effectively managing the entire outsourcing process.

This is the second part of a two‐part paper. Part 1 (JCRE 1999 Vol. 2, No.1) discussed basic issues and concepts surrounding the outsourcing process, including the influences that drive the process, the factors that shape the process, and potential outcomes, touching briefly on complications and challenges that the client may encounter. Part 2 addresses the pragmatic aspects in some detail, offering concrete suggestions suggestions for managing the entire outsourcing process more effectively.

The present paper explains the details of a study that was carried out in Egypt. The study involved the participation of 159 construction professionals representing traditional sectors of the construction industry, i.e. clients, consultants, and contractors, in addition to university professors. The Delphi technique was employed to obtain a consensus conclusion on the factors required to improve construction quality in Egypt, together with their relative importance. The respondents generated 16 factors and the relative importance of each factor was determined. For example, the first factor in order of priority was the improvement of the design and planning in the pre‐construction stage, with a relative importance of 16.67%; the third factor was the improvement of the financial level and standard of living of employees, with 9.20%; and the sixteenth and last factor was the encouragement of innovation for simpler and more accurate work methods, with 2.14%. The analysis of the results showed that only five factors represented more than 50% of the total weight of all the factors. Improvement in the aspects of work specified in these factors should make it possible to improve construction quality progressively in Egypt.

Through a case study, this paper reports on a research project to develop a risk integrated methodology for forecasting the cost of electricity in a National Health Service (NHS) acute care hospital building. The paper is formed of two strands. Strand one presents a rationale for selecting an appropriate time series forecasting method and strand two looks at the implementation of probabilistic modelling of the forecasts generated in strand one. The results of the research revealed that the Holt‐Winters multiplicative forecasting method produced the most reliable forecasts. The probabilistic modelling of the forecasts revealed that after a pair‐wise comparison between data collected at the hospital used as the case study and data collected from NHS acute care trusts nationwide, the forecasts were most likely to belong to the Weibull distribution. The results could then be used as inputs into a whole life cycle cost model or as a stand‐alone forecasting technique for predicting future electricity costs for use in the NHS Trust Financial Proforma returns.

Benchmarking of best practices has proved useful in the business and manufacturing sectors. However, benchmarking is not established in the construction industry in general and in government organizations in particular. A study of the contractor selection methodologies used by various clients confirms the multiplicity of approaches in practice. This paper aims at identifying some relevant ‘best’ practices and highlighting ‘innovative’ contractor selection approaches that have been used by large public clients. A ‘co‐operative’ and ‘non‐competitive’ conceptual benchmarking model is formulated and presented with a view to encouraging continuous improvement in contractor selection for construction projects.

Inspection and maintenance of plant and machinery has traditionally been based on prescriptive industry practices. However, increased experience and a greater understanding of operational hazards is leading sections of industry to take a more informed approach to planning inspection and maintenance, targeting resources to reduce the risk to as low as reasonably practicable. The purpose of this paper is to present an approach to asset management to minimize risks in the most cost effective way.

The approach shown optimizes run‐repair‐replace decision‐making in the integrity management of assets with the ultimate aim of maximising the impact of money spent on risk mitigation actions. The risk‐based approach, as opposed to the more conventional approaches, assesses failure in its wider context by considering not just the likelihood of failure, but also the consequences should the failure event occur.

The risk‐based methodology presents a cost‐effective way to minimise life cycle costs in the management of assets whilst maintaining reliability or availability targets, and operating within safety and environmental regulation.

In this paper, for demonstration, a wind turbine system consisting of a number of components including structural components is used. However, the methodology can be extended to any system in which components can be analyzed to provide the required inputs to the risk model.

At a time when competitive pressures force asset managers to prioritize their maintenance, the risk‐based methodology presented here is a rational, efficient and somewhat flexible way to asset integrity management.

The purpose of this paper is to explore the concept of effective public speaking (EPS), and its antecedents and effects to provide a conceptual framework for the study of EPS in the field of corporate communication.

This is a conceptual paper whose analytical approach draws heavily on theoretical evidence published mainly in the corporate-communication literature.

Public speaking means communicating with rather than to the audience: it does not denote a one-way broadcasting of information but a conversation between the speaker and audience. Strong arguments (logos) presented in a credible (ethos) and exciting (pathos) manner form the basis of EPS. Delivering an interesting, appealing and engaging presentation (i.e. the antecedents of EPS) requires that public speakers combine skills of logic (i.e. public speaking as science) with an “outside-the-box” approach (i.e. public speaking as art). EPS produces positive effects in the professional growth of an organisation’s human resources, trust in corporate leadership, corporate-change process, motivation of human resources and corporate reputation.

Underestimating the importance of the preparation phase is a critical mistake in EPS performance. Communicating from the heart ensures the speaker achieves the objective to be heard and remembered by the audience. Developing storytelling skill helps to persuade listeners more effectively because they feel more involved in the discourse. It is important to remember that perfection is artificial and imperfection is natural. EPS requires a training oriented towards personal exploration. As such, companies should invest in public speaking courses that adopt techniques such as experiential theatre.

This paper proposes a conceptual framework which can be considered a first step towards compensating for the lack of studies of EPS because, although it does not claim to be thorough in any way, it should encourage future researchers to explore this area in greater depth.

This paper proposes assessing the context within which integrated logistic support (ILS) can be implemented for whole life performance of building services systems.

The use of ILS within a through‐life business model (TLBM) is a better framework to achieve a well‐designed, constructed and managed product. However, for ILS to be implemented in a TLBM for building services systems, the practices, tools and techniques need certain contextual prerequisites tailored to suit the construction industry. These contextual prerequisites are discussed.

The case studies conducted reinforced the contextual importance of prime contracting, partnering and team collaboration for the application of ILS techniques. The lack of data was a major hindrance to the full realisation of ILS techniques within the case studies.

The paper concludes with the recognition of the value of these contextual prerequisites for the use of ILS techniques within the building industry.

Collaborative contracting (CC) is the direction that Singapore is venturing into in line with the Construction Industry Transformation Map. For its successful adoption, it is necessary to examine the potential barriers and possible solutions. Therefore, this study aims to explore the current status, major barriers and best solutions for the adoption of CC in the Singapore construction industry.

To achieve these objectives, a comprehensive literature review was carried out and 26 barriers, as well as 21 solutions, were identified. Then a questionnaire was designed to assess the priority of these barriers and solutions. After a pilot study, 165 questionnaires were distributed, and 31 responses were received. And the survey result was validated by post-survey with three industry professionals.

Results revealed that only a small percent of projects adopted CC in Singapore. Seven significant barriers hindering CC implementation were found out. They are “inherent difficulties in changing organizational culture,” “lack of incentives/financial support,” “lack of legislative regulations,” “resistant to change the current way of working,” “seeking for the lowest cost” and “difficulties in converting strategic decisions to operational levels” and “unclear contract terms and objectives.” Also, five best solutions were suggested to overcome the identified barriers.

The findings of this study could enable industry practitioners to be aware of the potential barriers to adopting CC and choose suitable solutions to overcome these barriers. It is also helpful for authorities to come up with effective policies to promote the adoption of CC.

Safety performance indicators are a major research concern globally in the construction sector, so this study aims to systematically analyse construction safety performance indicators from some top research publications from 2000 to 2019.

Systematic review was performed using Scopus search engine and relevant publications were compiled. Visual and far reaching search in all publications were performed. Final analysis was done to evaluate selected attributes.

The outcome of the analysis showed growing interest in research on construction safety performance indicators since 2000. From the review, 48 safety performance indicators are identified from 41 selected publications. The most reported safety performance indicators were safety climate, safety orientation, management commitment to safety, near-miss and job site audits. It was noted further that USA, Australia, Canada and China have been international locations of attention for most research on construction safety performance indicators. The 48 safety indicators are classified into six categories, namely people indicators, culture indicators, processes indicators, infrastructure indicators, metrics indicators and technology indicators

The findings identified provide researchers and practitioners a summary of the safety indicators in the construction sector through a vision to streamline future applications and increase the safety performance in the construction sector.

A safety performance indicators' list has been established for the adoption of future empirical research. The findings will make a significant contribution to current but limited knowledge on safety performance indicators in construction industry.