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The emerging literature on computer-mediated communication at the study lacks depth in terms of elucidating the consequences of the effects of incivility on employees. This study aims to compare face-to-face incivility with incivility encountered via e-mail on both task performance and performance evaluation.

In two experimental studies, the authors test whether exposure to incivility via e-mail reduces individual task performance beyond that of face-to-face incivility and weather exposure to that incivility results in lower performance evaluations for third-parties.

The authors show that being exposed to cyber incivility does decrease performance on a subsequent task. The authors also find that exposure to rudeness, both face-to-face and via e-mail, is contagious and results in lower performance evaluation scores for an uninvolved third party.

This research comprises an empirically grounded study of incivility in the context of e-mail at study, highlights distinctions between it and face-to-face rudeness and reveals the potential risks that cyber incivility poses for employees.

Diversity policies have become widespread in modern organizations. Such policies often have the goal of improving the workplace experiences of marginalized groups, and understanding dominant group reactions to such policies is vital to their effectiveness. This paper investigated the dominant group (i.e. White individuals) response to diversity policies, specifically how White individuals’ modern racism beliefs influence their organizational citizenship behavior (OCB) intentions when exposed to a diversity policy.

Using experimental methodology and a combination of social exchange theory and literature on modern racism, the two studies explore how exposure to a diversity (versus neutral) policy influences White individuals’ OCB intentions in two different settings (lab and field).

The results of these studies make clear that certain people respond negatively to diversity policies. In Study 1, White participants with relatively high modern racism beliefs showed lower OCB intentions directed at their organization when exposed to a diversity versus neutral policy. No differences emerged for White participants with relatively low modern racism beliefs. In Study 2, the results were replicated using a field sample of working adults in which they indicated their likelihood of OCB toward their employing organization.

The findings suggest that diversity policies can have unintended, adverse consequences for organizations, but are dependent upon employees’ modern racism beliefs. The results of the two studies provide a richer understanding of dominant group reactions to diversity policies by examining a downstream consequence of great organizational importance, i.e. OCB.

Organizational scholars studying compensation often place an emphasis on certain employee groups (e.g., executives). Missing from this discussion is research on the compensation systems for low-wage jobs. In this review, the authors argue that workers in low-wage jobs represent a unique employment group in their understanding of rent allocation in organizations. The authors address the design of compensation strategies in organizations that lead to different outcomes for workers in low-wage jobs versus other workers. Drawing on and integrating human resource management (HRM), inequality, and worker literatures with compensation literature, the authors describe and explain compensation systems for low-wage work. The authors start by examining workers in low-wage work to identify aspects of these workers’ jobs and lives that can influence their health, performance, and other organizationally relevant outcomes. Next, the authors explore the compensation systems common for this type of work, building on the compensation literature, by identifying the low-wage work compensation designs, proposing the likely explanations for why organizations craft these designs, and describing the worker and organizational outcomes of these designs. The authors conclude with suggestions for future research in this growing field and explore how organizations may benefit by rethinking their approach to compensation for low-wage work. In sum, the authors hope that this review will be a foundational work for those interested in investigating organizational compensation issues at the intersection of inequality and worker and organizational outcomes.

In business, flashy risk takers often get more attention than companies that quietly stick to their knitting. But as Gannett's results show, unswerving focus on core competencies and fiscal conservatism are more likely to pay off year after year.

Architects and engineers are turning to structural masonry more and more today to provide the solutions for their building needs. Over the past ten years or so a growing awareness of the use of masonry and a growing interest in designing in brickwork has been a discernable trend in the construction world. This article discusses structural masonry from three points of view. Firstly, it looks at the use of structural brickwork in Britain today — while this is predominantly unreinforced, reinforced brickwork is also discussed. Secondly, the article looks at some areas of design which, considered at the design stage, may avoid possible problems in the future. Finally, workmanship factors — which affect the structural performance of the completed building — are discussed.

The historical study aims to trace moves towards professionalising university teaching in the era of post‐war expansion in higher education using the University of Auckland, New Zealand, as the specific case study.

The historical analysis draws from published papers and original documents chronicling the state of teaching abilities in New Zealand in the late 1950s and 1960s and also draws from the University of Auckland's own archives.

University teaching by the early 1970s was no longer a private matter. Facing greater accountability from the New Zealand government and university students over the quality of teaching, New Zealand universities responded by creating professional development units to enhance the teaching capabilities of their academic staff.

This case study adds to the emerging histories of higher education academic and staff development units in Australasia and the United Kingdom. It demonstrates the growing realisation amongst academics, students and policy makers in the 1960s that lecturers could not be entirely left to their own devices given the potential harm poor teaching could have on student performance.

March 1, 1966 Factory — Dangerous machinery (fencing) — “Machinery” — Mobile crane — Whether “machinery” — Factories Act, 1961 (9& 10 Eliz. II, c. 34), s. 14(1).