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Discussion is a staple in an academic classroom and remains at the apex of importance regarding student learning. It offers students an opportunity to have discourse around course material, other scholarly material, life experiences, etc. Discussion can lead to a deeper understanding of the subject matter and provide students and faculty exposure to perspectives that may challenge, validate, or reframe existing perspectives. Such discourse can also shatter existing perspectives and create opportunities for the development of new ones. The central role of faculty is to develop topics to be discussed and facilitate said discussions. Topics perceived as controversial (e.g., politics, human sexuality, religion, etc.) tend to produce the most lively and valuable discussions. Unfortunately, fears of retribution for engaging in such topics have commonly caused faculty to shy away from having such difficult dialogues. These fears persist even though the 1940 ­Statement of Principles on Academic Freedom and Tenure position is to allow professors the opportunity to discuss challenging topics in the classroom (AAUP, n.d.). The current chapter addresses the challenge of protecting faculty who need the support of academic freedom in their classroom discussions. The authors approach this problem by discussing factors that leave faculty hesitant to engage in provocative classroom discussions such as the institution’s culture, faculty characteristics, rights of the faculty, and student population. Finally, the authors conclude with practical implications for how faculty hesitancy has the consequence of not promoting the critical thinking skills of students, which are required for today’s students who will become and who are already working professionals.

We know a great deal about the ways in which routines of news coverage may bias newspaper content, but little about how different article retrieval practices influence newspaper data assembled by scholars. Using the New York Times as a source of data on social movement activity, we compare depictions of protest by the African-American Civil Rights movement over time produced using the two most common article retrieval methods: index versus full-story coding. Full-story coding clearly offers more depth and greater breadth in terms of the events identified. Moreover, many of the same event characteristics associated with selection bias in newspaper reporting (e.g., size and confrontational nature of a protest event, presence of counter-demonstrators or police, and event sponsorship by a recognized social movement organization) are selected upon again when stories are indexed by New York Times staff.

Outlines the building of an action science paradigm which seeks to synergize essential elements from within the disciplines of learning, action learning, problem solving, quality of worklife, negotiation, alternative dispute resolution methodology, team building, organization development and behavioural science to construct a new process which engages competing interest groups (in this instance management and unions) in a collective collaborative process called Joint Action Learning. Describes an action science pilot project carried out over a three‐year period in six service sector companies in Ireland, in which the process employed was designed and intended to have double‐loop and meta‐learning qualities which provide the potential for ongoing organizational learning.

Research examining the relation of personality to conflict resolution strategy has yet to incorporate the dominant, contemporary view of personality, the five‐factor model (FFM). The use of broad traits (domains), to represent personality, although parsimonious, ignores information contained in narrow personality facets, masks important conceptual relations with various strategies, and has produced inconsistent results. The present study demonstrates that narrow, rather than broad, FFM traits consistently explain greater variance in strategy, and account for significant variance when FFM domain scores appear unrelated to the criterion. These effects are shown to result from the unbinding of criterion‐related from criterion‐unrelated facet scores that are otherwise aggregated into broad domains.

Many organizations now utilize action learning, and it is applied increasingly throughout the world. Action learning appears in numerous variants, but generically it is a form of learning through experience, “by doing”, where the task environment is the classroom, and the task the vehicle. Two previous reviews of the action learning literature by Alan Mumford respectively covered the field prior to 1985 and the period 1985‐1994. Both reviews included books as well as journal articles. This current review covers the period 1994‐2000 and is limited to publicly available journal articles. Part 1 of the Review was published in an earlier issue of the Journal of Workplace Learning (Vol. 15 No. 2) and included a bibliography and comments. Part 2 extends that introduction with a schema for categorizing action learning articles and with comments on representative articles from the bibliography.

Purpose: This paper contains an evaluation of the results from a survey on ISO 9000 certified hotels in Egypt. This study is focused on factors influencing the choice of the registration agency; problems with registration agencies; satisfaction level with the registration agencies and the use of training and consultancy in achieving the certification. Design/methodology/approach: Postal survey was used in this study to gather the required data from a sample size of 40 certified large hotels in Egypt. The sample was drawn from a list provided by ISO 9000 certification office in Egypt. A response rate of 60 per cent was achieved. Findings: The certified hotels in Egypt performed well in their registration process and benefited from ISO implementation. They were using their registration agencies for private consultancy and it has been recommended that they should avoid using their registration agencies for private consultancy as this creates conflict of interest and constitutes a violation of ISO 62. Originality/value: Adds to the body of knowledge concerning the ISO 9000 registration agencies in the service sector with particular focus on Egypt.

Global warming has been a well recognized environmental issue in the United States for the past ten years, even though scientists had identified it as a potential problem years before in 1896. We find debate about the issue in the United States media coverage while controversy among the majority of scientists is rare. The role that media plays in constructing the norms and ideas in society is researched to understand how they socially construct global warming and other environmental issues. To identify if the U.S. Media presents a biased view of global warming, the following are discussed (1) the theoretical perspective of media and the environment; (2) scientific overview and history of global warming; (3) media coverage of global warming, and (4) research findings from the content analysis of three countries’ newspaper articles and two international scientific journals produced in 2000 with comparison of these countries economies, industries, and environments. In conclusion, our research demonstrates that the U.S. with differing industries, predominantly dominated by the fossil fuel industry, in comparison to New Zealand and Finland has a significant impact on the media coverage of global warming. The U.S’s media states that global warming is controversial and theoretical, yet the other two countries portray the story that is commonly found in the international scientific journals. Therefore, media, acting as one driving force, is providing citizens with piecemeal information that is necessary to assess the social, environmental and political conditions of the country and world.

THE death of Sir John Ballinger was the cardinal library event of January. Elsewhere one of our contributors has gathered his memories of this distinguished past president of the Library Association. Here we pay tribute to a great librarian whose devotion to all that is best in the service was life‐long and who received honours which are not always given to librarians. Achieving a relatively important library position in early life, he not only gave his city an admirable service; he found time to work for all the general interests of the profession. The respect and gratitude, and indeed the affection, of all of us surrounded his later years and go with him to his grave. Our sympathy is respectfully expressed to Lady Ballinger and her family.

ANOTHER Annual Meeting has come and gone. It was scarcely to be expected that the meeting at Bradford would be a record in the number of members attending, seeing that it is only three years ago since the Association met in the neighbouring city of Leeds, and that Bradford cannot boast either the historical associations or the architectural and scenic setting of many other towns. For the most part therefore the members who did attend, attended because they were interested in the serious rather than the entertainment or excursion side of the gathering, which was so far perhaps to the advantage of the meetings and discussions. Nevertheless, the actual number of those present—about two hundred—was quite satisfactory, and none, we are assured, even if the local functions were the main or an equal element of attraction, could possibly have regretted their visit to the metropolis of the worsted trade. Fortunately the weather was all that could be desired, and under the bright sunshine Bradford looked its best, many members, who expected doubtless to find a grey, depressing city of factories, being pleasingly disappointed with the fine views and width of open and green country quite close at hand.