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Article
Publication date: 12 November 2018

Kwesi Amponsah-Tawiah, John Louis Opata and Samuel Doku Tetteh

This study examined the actual productive hours of employees from the service sector in Ghana.

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Abstract

Purpose

This study examined the actual productive hours of employees from the service sector in Ghana.

Design/methodology/approach

This study adopted an exploratory cross-sectional survey design. The purposive and convenience sampling techniques were used to identify the service organizations and recruited 520 employees in Accra for the study. Specifically, these respondents were workers from banks, insurance companies, auditing firms and oil and gas companies. The data were analyzed using frequencies and other descriptive statistics.

Findings

Results showed poor time management among the study organizations. It was reported that although most workers report to work as early as 6:30 a.m., they wait until 8:30 a.m. to commence the day’s work schedule. In addition, they start thinking of break at least 15 min before actual break time which decreases productivity. In addition, employees reported spending at least 30 min on break. They also added that, they start clearing the desks about 15 min before actual closing time and leave the office at exactly 5:00 p.m.

Practical Implications

This study shows that the physical presence of workers does not necessarily mean they are working. The study proposes an alternative way to increase productivity rather than relying on physical presence of the workers.

Originality/value

This study is among the few that empirically sought to explore the actual time that workers use in a day at work. Thus, it measured actual productive hours at of service employees in Ghana.

Details

International Journal of Law and Management, vol. 60 no. 6
Type: Research Article
ISSN: 1754-243X

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Article
Publication date: 27 February 2023

Kevin Teah, Billy Sung and Ian Phau

This study aims to examine the moderating role of principle-based entity (PBE) of luxury brands and its effect on perceived corporate social responsibility (CSR) motives, consumer…

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Abstract

Purpose

This study aims to examine the moderating role of principle-based entity (PBE) of luxury brands and its effect on perceived corporate social responsibility (CSR) motives, consumer situational scepticism and brand resonance.

Design/methodology/approach

Structural equation modelling using multigroup analysis was used. Data were collected through a consumer panel.

Findings

Values-driven motives lowered consumer situational scepticism (CSS) significantly more in PBE than non-PBE. However, egoistic-driven motives increased CSS significantly more in PBE than non-PBE. Stakeholder-driven motives and strategic-driven motives did not elicit CSS, contrary to prior studies in non-luxury brands. PBE status also weakens the relationship between CSS and brand resonance more than non-PBE status.

Originality/value

This study is the first to provide empirical insights into PBE status and its effects on perceived motives, CSS of CSR initiatives and its influence in consumer and management outcomes in luxury brands.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. 27 no. 5
Type: Research Article
ISSN: 1361-2026

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