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Aims to provide a clearer understanding of the perceived role of property and facilities management of higher education institutions. Shows that the provision in this area needs to be matched to the organization’s strategic direction. Outlines the position of estates management in HE institutions; the property manager’s understanding of the HE business; the role of property in HE institutions; and current strategic estates management practice.

In our chapter we describe the analysis of categorisations as an important part of narrative criminology. Categorisations of people (as offenders, victims, witnesses, etc.) are a central component of the communicative construction and processing of crime. Categories are associated with assumptions about actions and personal characteristics. Therefore, categorisations play a prominent role in the question of whether and how someone should be dealt with or punished. Narratives essentially consist of categorisations as well as the representation of a temporal course of interactions and actions. Analysing categorisations can therefore provide decisive insights for narrative criminology. With the research method of ‘Membership Categorisation Analysis’, categorisations can be reconstructed in detail. We describe this potential by reconstructing how the defendant ‘Dave’ categorised himself in the context of his main trial and how he was categorised by others in order to justify a judgement against him. Our analysis shows that categorisations, which are socially impactful and often controversial, must be established by particular narrative manoeuvres.

This paper introduces two methodological innovations for qualitative research. We apply these innovations to holistically understand youth peer cultures and improve participant-driven qualitative methodology.

It moves the methodological frontier forward by blending technology with the “go-along” approach used by ethnographers to prioritize participants’ perspectives and experiences within their socio-cultural contexts.

We introduce the youth-centered and participant-driven virtual tours, including a neighborhood tour using Google Maps designed to explore how youth navigate their socio-spatial environments (n = 64; 10–17 year-olds; 2013) and a social media tour designed to explore how youth navigate their networked publics (n = 50; 10–17 year-olds; 2013), both in relation to their local peer cultures.

Applicable to a wide range of research populations, the Google Maps tour and the social media tour give the qualitative researcher additional tools to conduct participant-driven research into youths’ socio-cultural worlds. These two innovations help to address challenges in youth research as well as qualitative research more broadly. We find, for example, that the “go-along” aspect of the virtual tour minimizes the perceived threat of the researcher’s adult status and brings youth participants’ perspectives and experiences to the center of inquiry in the study of local peer cultures.

The purpose of this paper is to discuss the role of language ideologies in negotiating organisational relationships in a Korean multinational company (MNC). By adopting an interactional sociolinguistics (IS) approach, this paper illustrates how language becomes part of a mechanism of negotiating group membership and of perpetuating or challenging power asymmetries through social and ideological processes.

This paper draws on interview data from an ethnographic case study of a Korean MNC to understand language ideologies in one working team. The interview data are analysed through an IS framework to connect the situated interaction to the broader social context.

This paper shows that participants’ discourse of linguistic differentiation becomes an interactional resource in challenging the organisational status quo. Linguistic superiority/inferiority is constructed through particular sequencing and the systematic production of a dichotomy between two groups – expatriate managers and local employees – at various levels of their company structure. Group membership is enacted temporarily in positioning the self and the others.

This paper offers a methodological contribution to international business language-sensitive research on language and power by conducting interactional analysis of interview talk. Through the lens of IS, it provides insights into how discourse becomes a primary site of negotiating power and status and a multi-level approach to the study of organisational power dynamics and the complex linguistic landscape of any workplace.

I completed a degree in classics at Cambridge and entered the British Civil Service. After a moderately successful, if unremarkable career, I took an early retirement and now live in London, spending my now free time at the opera and the theatre …. No, that's not right. Start again. Having decided to become a social anthropologist, I had my first experience of fieldwork on the island of Crete. I went on to specialise in the anthropology of modern Greece, and also wrote several popular books about people and places in Greece. I now live in one of the picturesque hill-towns of the Peloponnese …. No, not that either. Try once more. My father, who was a gifted amateur photographer, gave me a classic Rolleiflex camera for my 21st birthday, and I became a professional photographer, specialising in documentary photographic essays on social conditions in rural Europe. No, not that either …. I combined my first degree in social anthropology with a postgraduate training in linguistics. I went on to research and publish on discourse and social interaction, bringing together interactionist sociology, anthropology and semiotics. Well, not quite …. As you will see, all of these – and other – lives might have been mine. The actual life seems no more coherent than those shreds of unrealised possibilities.

This study develops a computational method to investigate the predominant language styles in political discussions on Twitter and their connections with users' online characteristics.

This study gathers a large Twitter dataset comprising political discussions across various topics from general users. It utilizes an unsupervised machine learning algorithm with pre-defined language features to detect language styles in political discussions on Twitter. Furthermore, it employs a multinomial model to explore the relationships between language styles and users' online characteristics.

Through the analysis of over 700,000 political tweets, this study identifies six language styles: mobilizing, self-expressive, argumentative, narrative, analytic and informational. Furthermore, by investigating the covariation between language styles and users' online characteristics, such as social connections, expressive desires and gender, this study reveals a preference for an informational style and an aversion to an argumentative style in political discussions. It also uncovers gender differences in language styles, with women being more likely to belong to the mobilizing group but less likely to belong to the analytic and informational groups.

This study provides insights into the psychological mechanisms and social statuses of users who adopt particular language styles. It assists political communicators in understanding their audience and tailoring their language to suit specific contexts and communication objectives.

This study reveals gender differences in language styles, suggesting that women may have a heightened desire for social support in political discussions. It highlights that traditional gender disparities in politics might persist in online public spaces.

This study develops a computational methodology by combining cluster analysis with pre-defined linguistic features to categorize language styles. This approach integrates statistical algorithms with communication and linguistic theories, providing researchers with an unsupervised method for analyzing textual data. It focuses on detecting language styles rather than topics or themes in the text, complementing widely used text classification methods such as topic modeling. Additionally, this study explores the associations between language styles and the online characteristics of social media users in a political context.

Assigning or claiming identities can be a dangerous business. Labels carry conflicting meanings and, even more importantly, what is a laudatory term to some will be grounds for condemnation by others. My immediate response to the invitation to write this piece about becoming a symbolic interactionist, aside from the pleasure of being asked, was that I was not sure that I could claim, or even that I would want to claim, this label. I have a visceral dislike of theoretical-cum-methodological camps, not least because over the years I have been accused of belonging to a variety of these, from positivism to post-modernism. Reflecting a little more on the invitation, however, I realized that I could not reasonably deny that in the past, particularly in the 1970s, I regarded myself and was seen by others as an interactionist. Moreover, while my ideas about sociological work are now somewhat different from what they were then, and the direction of travel might be viewed as ‘un-interactionist’, in fact much of my work is still focused on issues coming out of the interactionist tradition: notably, Blumer's views about methodology, Becker's arguments about ‘Whose side are we on?’, and the notion of analytic induction.

Due to the diversity of its players, the American healthcare sector has experimented with different types of integrated supply chain management systems for medical supplies. In the 1980s, US distributors were offering customers the so‐called stockless replenishment method, whereby the distributor picks and packs products according to the particular needs of each patient care unit and, in most cases, delivers them directly. By the late 1990s, stockless agreements had run out of steam, as distributors sought to optimize the balance between their efforts expended in hospital replenishment and the hospitals’ inventory savings. Among the various reflections and initiatives aimed at finding such a new balance, we focused on the experience of a Quebec (Canada) hospital adopting a hybrid version of the stockless system, under which the distributor supplied high‐volume products for the patient care unit in case quantities, leaving the institution’s central stores to break down bulk purchases of low‐volume products into point‐of‐use format (eaches). The study reveals marginal benefits from the hybrid method for both the institution and the distributor. However, it also reveals the importance of the manufacturer’s role with respect to packing formats, and demonstrates that the rearrangement of storage areas can generate substantial savings, opening the way to means for improving the healthcare sector supply chain.

The literature on the vocabularies of motive and associated concepts of accounts, neutralizations, and aligning actions has been exceptionally productive in documenting how actors mitigate the threat of stigmatization in a variety of circumstances. This paper reviews this literature that has been published since the last major reviews of this literature. It identifies two recent developments in the study of vocabularies of motive: account giving in situations of cultural ambiguity and in times of conflict. Taken together, this work yields several insights into how actors use motives to advance their goals. Finally, the chapter argues that the insights from this burgeoning body of work should be applied to the study of the culture wars. Such scholarship would help to further establish the importance of interactionist thought by correcting some of the limitations in current approaches to the study of cultural conflict that provides reified and overdetermined explanations.