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Through a resource-based theoretical lens, we elucidate conditions under which family business culture (FBC) amplifies the positive effects of high-performance work systems (HPWS) intensity and exacerbates the negative effects of low human capital uniqueness (HCU) on firm performance. By doing so, we answer the call for more research on the conditions under which FBC influences firm outcomes.

The present study sampled 226 small business owners across the USA, who provided their responses to online survey questions. Hypotheses were assessed via path analysis in MPlus 8.8, using maximum likelihood estimation.

FBC, HPWS intensity and HCU were positively associated with firm performance. Further, the HPWS intensity – firm performance and HCU – firm performance links were moderated by FBC. Specifically, increased levels of HPWS intensity were associated with greater firm performance when FBC was high, and firms with low levels of HCU tended to have particularly decreased levels of firm performance when FBC was low.

Consistent with the resource-based view, firms' unique resources and competitive advantage may be tied to the extent to which they have an established FBC. High levels of FBC, which are characterized by shared values, loyalty, proud involvement and care toward the organization, can play a significant role in enhancing organizational performance. Family business leaders should prioritize cultivating an enhanced FBC alongside investments in HPWS and unique human capital.

This study contributes to understanding the theoretical underpinnings of FBC and its relationship with firm performance by examining FBC’s interaction with HPWS intensity and HCU. We highlight FBC as a valuable intangible resource that can enhance or diminish the effectiveness of other strategic resources in family firms, further extending the application of resource-based view theory in family business research.

Empathy, or the process of feeling or knowing how another feels, is a critical component of social interactions, and may be of particular importance to organizational functioning. This chapter addresses a literature gap on empathy in organizational contexts by providing a review of empathy research in a management setting.

We integrate the developing field of empathy research and provide a conceptual framework built on Ashkanasy’s (2003) five levels of analysis in emotions research, emphasizing within-person, between-person, interpersonal, group-level, and organization-level processes.

Our model addresses the complaint that empathy definitions are not consistent by illustrating how the level of analysis alters the view of empathy’s role in organizations.

This multi-level model of empathy provides a framework to identify gaps in the empathy literature and make recommendations for future research.

This new model of empathy will help practitioners use and understand empathy by providing a structure of how empathy is manifested in organizational settings.

The field of empathy research has been limited by inconsistent definitions and a lack of a model that outlines how empathy is used in organizations. This multi-level model of empathy provides the necessary framework for researchers and practitioners to advance the research and practice of empathy in organizations.

Family businesses consist of a family system, a business system, and an ownership system. Current undergraduate business education only prepares family business students with business system education, thereby leaving the student with a misconception of the environment in which they will work. The paper aims to discuss these issues.

Business education must change to provide these students with an integrated curriculum that allows them to make connections across disciplines, and provides the additional soft skills and hard skills needed to accomplish the task.

The authors propose a conception focussed curriculum to accomplish this task and make suggestions on how such a system might be implemented.

This approach provides family business educators with a model that they can implement, thereby better preparing family business students for their return to their family work.

The laws directed against adulteration and fraudulent or unfair dealing have undoubtedly done much good wherever they have been enforced. Their application in this and in other countries has shown how widespread are these practices and how various are their forms, while the punishment of real offenders, in the by no means large proportion of cases where it has been possible to bring forward sufficient proof of guilt, has certainly not been displeasing to the general public, and must have afforded particular satisfaction to those members of the trading community who have appreciated the injury done to them by unfair or actually dishonest competition.

The first statutory meeting of the Pure Food and Health Society of Great Britain was held on October 16 at the registered offices of the Society, 20, Hanover Square, W. LORD CAMOYS, Chairman of the Executive Committee, presided. In opening the meeting LORD CAMOYS said:—

The purpose of this study was to investigate the perceptions of business students in India toward business managers (not self-employed) and entrepreneurs.

Students’ perceptions of the ethical behaviors of business managers and entrepreneurs were measured using the Bucar and Hisrich (2001) model. The scale comprises 20 behavioral descriptors, and the students were asked to indicate the degree to which they believed entrepreneurs and business managers would consider these actions as ethical.

Responses to general items of ethical behavior demonstrated a difference in the perception of Indian students between business managers and entrepreneurs.

This study contributes to the field of entrepreneurship in two ways. One involves the results of the hypothesis testing presented herein to evaluate the perceptions of business students in India toward entrepreneurs and business managers. The second contribution is comparing these results to that of a similar study using a US sample (Batchelor et al., 2011) to compare the differences in perceptions toward entrepreneurs and business managers across these two nations.

The purpose of this study is to examine the effect of family business exposure on individuals' entrepreneurial intentions (EIs). By applying the institutional framework at the micro level, this study proposed the mediation of three types of institutional forces (coercive, normative and mimetic) between the relationship of family business exposure and EIs.

Data were collected from 367 university students in Pakistan. The survey design was used for the data collection. The measurement and hypothesized models were tested using the structural equation modeling technique in Mplus 7.0.

The findings of this study revealed that family business exposure positively influenced the institutional forces (coercive, normative and mimetic) which further developed the individuals' EIs. However, family business exposure did not affect the EIs directly that showed the full mediation of institutional forces between the relationship of family business exposure and EIs.

This is the first study in its nature which applied institutional theory from the macro level to the micro level within the context of family business. The results revealed the institutional forces as the underpinning mechanism which explains the relationship between family business exposure and EIs.