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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb001442. When citing the article, please cite: John Garnett, (1987), “Solving Communications Problems in Business”, Management Decision, Vol. 25 Iss: 2, pp. 37 - 4.

IT is always an exhilarating experience to hear John Garnett speak. In recent years I have listened to him on very many occasions and never known the fascination to fail. Whether in a set speech or when summing up the points made by others there is a power and authority in his staccato sentences.

Inadequate communication reduces efficiency. The nub of the problem is not poor communication skills but the meagreness of downward communication.

The key to the future of this nation is about creation — about creating the worth — about creating the wealth. It is not about marching and protesting, it is about creating more. It is highly moral for a Christian democracy to redistribute wealth but I suspect it is highly immoral to distribute what we have not even created. The greatest challenge in creating the wherewithal in the last 20 years of the 20th century in this country is the ability to get people going. It is about service, delivery, flexibility, it is about lowering absence, it is about setting people alight.

I am delighted that Education & Training should be running a special feature on Leadership. It is no longer adequate simply to be good at one's job. If one is to have influence within organisations there ought to exist an understanding of the importance of leaders, and what they need to do in order to achieve their tasks and gain the cooperation of others.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

THE FIRST BOOK known to have been printed at Sheffield did not appear until 1736. Not even the most fervent upholder of local pride and tradition could claim that this is particularly early. There was, of course, no printing at Sheffield resembling that which occurred at certain provincial towns before 1557, when the Charter granted to the Stationers' Company practically put an end to printing in England outside London, Oxford and Cambridge.

A brief history of the Industrial Welfare Society and the pioneering work of Elizabeth Pepperell backgrounds the aims of the Pepperell Unit, set up by the IWS in 1984 to help industry and commerce maximise the talents and energy of working women. As well as a programme of “events” the unit helps firms identify training needs and provides practical recommendations for action. Its “Challenge of Management” conferences for sixth‐form girls have considerable success in opening girls' eyes to the realities of industry and commerce. From its start early in the 1970s, the Pepperell Development Course is still going strong, involving small groups of women in a highly participative environment, encouraging identification and overcoming of obstacles to the development of their full potential.

Some misconception appears to have arisen in respect to the meaning of Section 11 of the Food and Drugs Act, 1899, owing, doubtless, to the faulty punctuation of certain copies of the Act, and the Sanitary Record has done good service by calling attention to the matter. The trouble has clearly been caused by the insertion of a comma after the word “condensed” in certain copies of the Act, and the non‐insertion of this comma in other copies. The words of the section, as printed by the Sanitary Record, are as follows: “Every tin or other receptacle containing condensed, separated or skimmed milk must bear a label clearly visible to the purchaser on which the words ‘Machine‐skimmed Milk,’ or ‘Skimmed Milk,’ as the case may require, are printed in large and legible type.”

PARLIAMENT passed the Equal Pay Act in 1970 and it comes into full force at the end of 1975. In the meantime a Government order could increase the pay of women to at least 90 per cent of men's by December 31st next year. Like other legislative forays into the industrial world in recent years, this Act, despite its deceptively simple title, bristles with problems and will greatly change the country's economic life.