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University libraries acquire book and non‐book materials to support their instructional needs and research programmes. This explains why various library services have been developed to promote and facilitate effective use of recorded information in all formats by users. This paper examines the services offered by the University of Cape Coast (UCC) Library which include collection building, resource‐sharing, conservation, user education and technical services. Others include registration, circulation, library publications, reservation, reference, current awareness and library regulation. It is concluded that, in spite of limited resource allocation, UCC Library has made systematic efforts to offer effective library services to its users.

In all the three oldest established universities in Ghana, namely, University of Ghana, University of Science and Technology and University of Cape Coast, there exist Library Boards which are considered statutory committees of the various Academic Boards. Discusses these Library Boards with particular reference to their composition and functions as well as problems confronting them. Gives detailed information on the composition of each University Library Board. Concludes that University Library Boards in Ghana are useful in helping the university libraries to achieve the goals, objectives and purpose of the institutions of which they are part.

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources and research and computer skills related to retrieving, using, and evaluating information. This review, the twenty‐first to be published in Reference Services Review, includes items in English published in 1994. A few are not annotated because the compiler could not obtain copies of them for this review.

The purpose of this study was to identify specific enablers intrinsic to integrated project delivery (IPD) that can be adapted into the conventional project delivery (CPD) approach to enhance the quality of design documentation produced under the CPD within the Ghanaian construction industry.

The study employed questionnaires and semi-structured interviews for data collection. The sample size was 235 responses for questionnaires while 15 participants were interviewed. The survey instrument was piloted with industry professionals to ensure validity. IBM SPSS was used to analyze quantitative data by determining frequencies, percentages, correlation and regression, while content analysis was used on qualitative data with the aid of QSR Nvivo software.

Key findings include the need to adapt the early involvement of key participants for collaborative design input, tie individual success to overall project success with incentives and establish shared accountability for design errors and encourage open communication.

Adapting IPD enablers into the CPD approach would ensure higher-quality design documentation and more efficient project delivery. This has the potential to improve project outcomes, reduce errors, and foster better collaboration among stakeholders.

This study is the first of its kind to identify specific enablers inherent in IPD that can be adapted into the CPD approach to improve the quality of design documentation within the Ghanaian construction industry.

This paper examines the current state of affairs in Ghana's three oldest university libraries. Based on observations and some research conducted, the article discusses a number of issues like stock, facilities and services available, administration and staffing. Other issues include hours of opening, funding and library accommodation/infrastructure. Problems (notably among them, finance) hindering the development and progress of these libraries have also been identified and discussed. Finally, recommendations on how the existing poor situation can be improved, which include the need for adequate funding, establishment of an academic library association and resource sharing, are offered.

The Ghana chapter on special education begins with the history of service provisions for persons with disabilities. It includes information on educational and rehabilitation services, special schools and integrated education. Detailed data is related concerning prevalence and incidence rates and special needs among the Ghana population. This is followed by a comprehensive section on regular and special education teacher roles, expectations, and training. An important aspect of Ghana’s special education is its movement towards inclusive education. The support for this movement comes from the Ministry of Education’s policy, namely, The Education Strategic Plan (ESP), which adopts inclusive education and promotes it as the future special education direction for the country. The chapter provides detailed information on the issues related to the implementation of the ESP plan, four models that have been developed for inclusive education, the progress and effort that Ghana has made towards inclusive education as well as significant challenges that are present.

This paper examines the nexus between financial inclusion and the economic growth of an emerging market.

We use dataset from the World Bank and Heritage Foundations over the period 2005–2016 and fully modified least squares (FMOLS) and dynamic OLS (DOLS) to examine the financial inclusion–economic growth nexus in Ghana.

We document a negative relationship between financial inclusion and economic growth, and the causal nexus is unidirectional from financial access to GDP. Financial penetration, however, causes GDP growth, and GDP growth also causes financial penetration. We also document that IT infrastructure, the depth of financial services, employment and inflation drive economic growth in an emerging market.

The findings support international calls to prioritize financial penetration policies geared toward greater economic growth.

The paper adds to extant literature by highlighting new empirical insights on the financial inclusion–economic growth nexus from a sub-Saharan Africa market perspective.

This study aims to examine the mediating role of trainer preparation in the effect employee trainer self-efficacy has on trainer performance.

Using a census, data was collected from internal employee trainers in two universities in Ghana. In testing the hypotheses, a structural equation modelling based on 10,000 bootstrap samples was used, and the BCa confidence intervals were used to establish the significance of the hypotheses.

This study revealed trainer preparation as a complementary partial mediator in the effect trainee engagement self-efficacy and instruction self-efficacy had on trainer performance. In addition, the importance–performance map analyses demonstrated that the factor with the most importance in the model was instruction self-efficacy, yet it was not the highest-performing factor.

This study highlights the mediating role played by preparation in the effect of trainer self-efficacy on trainer performance. In addition, it adds to the dearth of studies that focus on employee trainers while at the same time using data from the trainers themselves.

Customised capacity building is thought to be essential for organisations. However, empirical studies are lacking with respect to its effect on employee outcomes. This study aims to examine the effect of customised capacity building on employee outcomes including employee empowerment and employee engagement through employee learning in Ghanaian local government institutions.

Valid responses from 281 employees of Metropolitan, Municipal, and District Assemblies (MMDAs) in Ghana were collected through a survey. A structural equation model was used to analyse the data and test the hypotheses formulated.

The results showed that customised capacity building has an effect on employee learning, employee empowerment, and employee engagement. Employee learning also had an effect on employee empowerment and employee engagement. In addition, employee learning partially mediated the effect of customised capacity building on both employee empowerment and employee engagement.

This study is of particular relevance to public organisations. As there is a dearth of studies focusing on customised capacity building, this study provides insight into incorporating the phenomenon into public sector organisations to enhance employee learning, empowerment and engagement.