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Article
Publication date: 1 April 1972

JOHN DEEKS

For many years now there have been numerous articles in the personnel and training journals exhorting readers to evaluate their management training. But few such articles have…

70

Abstract

For many years now there have been numerous articles in the personnel and training journals exhorting readers to evaluate their management training. But few such articles have given any useful guide as to how such an evaluation is to be carried out or any indication of the practical realities of doing the job. It is only relatively recently that case studies showing some methods of carrying out a management training evaluation have been written up and published. This article looks in some detail at one particular management activity run by the Furniture and Timber Industry Training Board. The Board was approached by representatives of the British Furniture Manufacturers Young Managers Group with a view to running a short week‐end management workshop for members of the group. The preparatory work undertaken in designing an appropriate programme, the content of that programme and some follow‐up information subsequently collected, are described. The article is primarily designed: • to present the kind of information needed to run a workshop that attempts to be highly specific to the job content and work problems of the managers taking part: • to illustrate some of the difficulties that have to be overcome in developing job‐specific management training activities.

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Industrial and Commercial Training, vol. 4 no. 4
Type: Research Article
ISSN: 0019-7858

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Article
Publication date: 1 June 1972

LIAM CONNELLAN and JOHN DEEKS

International interest in the development of small firms has expanded rapidly in recent years. Many countries now see the small business sector as a significant element in the…

126

Abstract

International interest in the development of small firms has expanded rapidly in recent years. Many countries now see the small business sector as a significant element in the permanent structure of business. Symptomatic of this interest was the International Seminar on Small Business Management Development held from 29 to 31 October 1971 at the Irish Management Institute in Dublin. Participants at the seminar were executives from organisations responsible for conducting small business management development programmes in a number of European countries. Only a few years ago it was hardly conceivable that an international conference, solely concerned with approaches for developing the small business manager, could attract support. Most respectable training institutions had not the wish, the energy or the know‐how to assist small firms. The problems involved in training the owners and managers of small firms were different from those in training large company managers and, consequently, many training institutions opted out. But by the autumn of 1971 there was sufficient interest in the problems of small firm management development to attract training specialists from 14 European countries to come together for the first time.

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Industrial and Commercial Training, vol. 4 no. 6
Type: Research Article
ISSN: 0019-7858

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Article
Publication date: 1 January 1972

John Deeks

The structure and management of small firms are examined here in the light of the findings of recent research. This article analyses the contribution of small companies to the…

155

Abstract

The structure and management of small firms are examined here in the light of the findings of recent research. This article analyses the contribution of small companies to the United Kingdom economy and the patterns of growth and decline of small firms in this country and in the United States of America, and describes some of the findings of research into the management of small companies. It considers some of the implications of research findings for the training and development of small firm managers and for the formulation of policies that contribute to the more effective use of managerial manpower in the small firm.

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Management Decision, vol. 10 no. 1
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 1 July 1970

JS DEEKS

The firm which forms the subject of the first study makes bedding background and development The managing director of the company came to Britain in 1939 as a seventeen‐year‐old…

44

Abstract

The firm which forms the subject of the first study makes bedding background and development The managing director of the company came to Britain in 1939 as a seventeen‐year‐old refugee from Austria. He joined a bedding firm and worked his way up, gaining experience of all aspects of the business: machining, frame‐making, cutting, assembly and covering, and eventually sales and purchasing. As a result of this experience he acquired a good technical and practical knowledge of the manufacturing and selling process, and so, in 1956, he set up in business on his own. This was done by taking over a small bedding firm which had gone bankrupt. Little capital was involved in the initial founding since the firm being taken over operated in rented buildings. In 1959 the firm moved to its present site and in 1963 was renamed ‘DEEL BEDDING COMPANY’. All the shares are owned by the managing director, his wife and their three daughters. The managing director works full‐time in the company and his wife part‐time.

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Industrial and Commercial Training, vol. 2 no. 7
Type: Research Article
ISSN: 0019-7858

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Book part
Publication date: 11 May 2020

Karl Spracklen

Abstract

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Metal Music and the Re-imagining of Masculinity, Place, Race and Nation
Type: Book
ISBN: 978-1-83867-444-1

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Article
Publication date: 14 August 2009

Barry Foster, John Murrie and Ian Laird

The purpose of this paper is to determine the attitudes of employers in a de‐regulated institutional industrial relations framework, and whether they are still willing to engage…

1260

Abstract

Purpose

The purpose of this paper is to determine the attitudes of employers in a de‐regulated institutional industrial relations framework, and whether they are still willing to engage in collective bargaining (CB).

Design/methodology/approach

A cross‐sectional survey design using a self‐administered postal questionnaire, seeks information on employers' attitudes to a range of issues. Included are employers within all 17 standard industry classifications used by previous New Zealand researchers.

Findings

The paper quite convincingly shows that unless employers are prepared to engage in dialogue with employees or third parties and unless the benefits to be gained from such a dialogue are more widely accepted it is unlikely they will engage in CB. Therefore, involvement would appear to be limited to those areas that do not hinder managerial freedom.

Originality/value

This is one of the first studies in New Zealand of employers' attitudes to CB since the 1990s. The paper provides valuable data for policy makers, unions, employers and employment relations researchers.

Details

Employee Relations, vol. 31 no. 5
Type: Research Article
ISSN: 0142-5455

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Book part
Publication date: 13 October 2023

Sharmila Pixy Ferris and Kathleen Waldron

Abstract

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Thriving in Academic Leadership
Type: Book
ISBN: 978-1-83753-303-9

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Book part
Publication date: 23 August 2019

Eleanor Peters

Abstract

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The Use and Abuse of Music: Criminal Records
Type: Book
ISBN: 978-1-78769-002-8

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Book part
Publication date: 6 September 2019

Annika Christensen

In 2001, Faroese Viking Metal band Týr entered a Faroese music competition with their song ‘Ormurin Langi’, which was a reinterpretation of a famous Faroese kvæÐi (a form of…

Abstract

In 2001, Faroese Viking Metal band Týr entered a Faroese music competition with their song ‘Ormurin Langi’, which was a reinterpretation of a famous Faroese kvæÐi (a form of European ballad believed to derive from the Middle Ages) by the same name. Hearing this piece of medieval Faroese heritage represented through metal music was not something anyone had ever experienced before. This chapter will therefore explore how Faroese Viking metal – through its musical and visual style – interprets Faroese kvæÐi, which are themselves interpretations of a Faroese medieval past. The combination of Faroese traditions and contemporary metal music does have a societal and cultural effect. What, therefore, happens when the local and the global intersect and create something that cannot be considered global, but is however not purely local either, as it is in Faroese Viking Metal? The interpretation of several kvæÐi in Faroese Viking metal does not exactly perpetuate the authentic, but rather it presents them in a new form and ensures their circulation and repetition through a more globalised and popular media and Viking romanticism is therefore caught up with contemporary sociocultural imaginings of Faroese identity.

Details

Medievalism and Metal Music Studies: Throwing Down the Gauntlet
Type: Book
ISBN: 978-1-78756-395-7

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Book part
Publication date: 14 October 2019

Katerina Berezina, Olena Ciftci and Cihan Cobanoglu

Purpose: The purpose of this chapter is to review and critically evaluate robots, artificial intelligence and service automation (RAISA) applications in the restaurant industry to…

Abstract

Purpose: The purpose of this chapter is to review and critically evaluate robots, artificial intelligence and service automation (RAISA) applications in the restaurant industry to educate professors, graduate students, and industry professionals.

Design/methodology/approach: This chapter is a survey of applications of RAISA in restaurants. The chapter is based on the review of professional and peer-reviewed academic literature, and the industry insight section was prepared based on a 50-minute interview with Mr. Juan Higueros, Chief Operations Officer of Bear Robotics.

Findings: Various case studies presented in this chapter illustrate numerous possibilities for automation: from automating a specific function to complete automation of the front of the house (e.g., Eatsa) or back of the house (e.g., Spyce robotic kitchen). The restaurant industry has already adopted chatbots; voice-activated and biometric technologies; robots as hosts, food runners, chefs, and bartenders; tableside ordering; conveyors; and robotic food delivery.

Practical implications: The chapter presents professors and students with a detailed overview of RAISA in the restaurant industry that will be useful for educational and research purposes. Restaurant owners and managers may also benefit from reading this chapter as they will learn about the current state of technology and opportunities for RAISA implementation.

Originality/value: To the best of the authors’ knowledge, this chapter presents the first systematic and in-depth review of RAISA technologies in the restaurant industry.

Details

Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality
Type: Book
ISBN: 978-1-78756-688-0

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