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Article
Publication date: 15 February 2011

Eric Tsui and Johann Kinghorn

428

Abstract

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VINE, vol. 41 no. 1
Type: Research Article
ISSN: 0305-5728

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Article
Publication date: 15 February 2011

Abel Usoro and Grzegorz Majewski

Knowledge sharing (KS) processes in knowledge‐intensive organizations (KIOs) need to be understood with regard to not only the important role information technology (IT) plays but

979

Abstract

Purpose

Knowledge sharing (KS) processes in knowledge‐intensive organizations (KIOs) need to be understood with regard to not only the important role information technology (IT) plays but also human factors. This research aims to describe the human factors that influence KS and to propose an explanatory model.

Design/methodology/approach

Beginning with a critical review of the most recent KM literature, this research developed key components of successful KS in both knowledge provider and knowledge recipient roles played by the participants of virtual communities of practice (VCoPs). It developed a KS model that was validated through an empirical quantitative and qualitative research at the Laurea Lab in Finland.

Findings

This paper's main finding is an empirical validation of a model for KS in KIOs.

Research limitations/implications

Primary data were collected from only one institution. This may limit the scope of generalisation of findings. It is therefore necessary to conduct this study in other KIOs.

Practical implications

This research provides a few practical managerial implications. Managers of VCoPs in KIOs should be aware of the role IT and human factors play in KS processes.

Originality/value

This research proposes a model which incorporates both the knowledge provider and the knowledge recipient roles played by participants of VCoPs in knowledge‐sharing organizations. This model may be used to evaluate the functioning of VCoPs.

Details

VINE, vol. 41 no. 1
Type: Research Article
ISSN: 0305-5728

Keywords

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Article
Publication date: 15 February 2011

Tomoyoshi Yamazaki, Mitsuru Ikeda and Katsuhiro Umemoto

The purpose of this paper is to discuss the construction of the theoretic model of systematic knowledge creation in the healthcare process according to professionals'

1212

Abstract

Purpose

The purpose of this paper is to discuss the construction of the theoretic model of systematic knowledge creation in the healthcare process according to professionals' collaboration using clinical‐pathways.

Design/methodology/approach

Healthcare is a knowledge‐intensive service conducted by professionals. A clinical‐pathway is an effective tool in the knowledge management aspect of this service. The theoretic model of the medical knowledge management which used the clinical‐pathway from case studies in two hospitals is constructed.

Findings

The theoretical model shows the interaction between explicit knowledge and tacit knowledge in the healthcare process using clinical‐pathways. This theoretical model is a knowledge creation model which creates new knowledge continuously. Therefore, the clinical‐pathways are suggested as an effective tool for knowledge management in healthcare.

Practical implications

Promotion of knowledge communication between healthcare professionals by clinical‐pathways activities is important for excellent healthcare management.

Originality/value

This paper will be valuable for sustained improvement of healthcare quality by knowledge management with clinical‐pathways. In this paper, the detailed theoretic model which explains medical knowledge management with clinical‐pathways has been constructed.

Details

VINE, vol. 41 no. 1
Type: Research Article
ISSN: 0305-5728

Keywords

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Article
Publication date: 15 February 2011

Grzegorz Majewski, Abel Usoro and Imran Khan

This paper aims to improve understanding of knowledge‐sharing (KS) processes that occur in Immersive Virtual Worlds (IVW), which offer much richer opportunities for KS than

2159

Abstract

Purpose

This paper aims to improve understanding of knowledge‐sharing (KS) processes that occur in Immersive Virtual Worlds (IVW), which offer much richer opportunities for KS than standard text‐based environments.

Design/methodology/approach

Starting with a systematic literature review of the most recent trends in knowledge‐sharing and virtual worlds, this research investigates potential factors of KS in IVW. A conceptual model was developed and empirically validated.

Findings

The rich environment provided by IVW results in higher levels of KS but a sense of community and other motivations for KS in IVW is the same as in standard virtual environments. The validated research model that explains the interaction of the motivating factors with KS is presented.

Research limitations/implications

Primary data were collected from only one group in one IVW. This may limit the scope of generalisation of findings. It is advised that this study should be conducted with a number of immersive virtual communities or practice (IVCoP) in a variety of virtual worlds.

Practical implications

Owners and managers of IVWs should promote perception of community, trust and reciprocity, as they are very important for keeping and growing virtual communities in immersive environments. Concurrently it is necessary to ensure that the amount of social part introduced is in line with the goals of the community.

Originality/value

This research proposes a model for knowledge sharing in virtual communities of practice (CoP) in immersive virtual worlds (IVW). It may be used to evaluate the functioning of such communities of practice. It also suggests methods of research in such an environment.

Details

VINE, vol. 41 no. 1
Type: Research Article
ISSN: 0305-5728

Keywords

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Article
Publication date: 15 February 2011

Farzad Sabetzadeh and Eric Tsui

The purpose of this paper is to look into the impact of important social motives on knowledge‐sharing behavior in a collaborative environment and how people might react to each of

1522

Abstract

Purpose

The purpose of this paper is to look into the impact of important social motives on knowledge‐sharing behavior in a collaborative environment and how people might react to each of these motives.

Design/methodology/approach

The applied methodology used in this paper is based on an online survey and statistical hypothesis developed for each of the motives with different comparison means under two circumstances.

Findings

The paper exhibits the different impact of each of the motives over the sharing behaviour in collaborative platforms. Despite general beliefs, although many motives might not have a very significant impact under normal behavioral circumstances that is based on either an agreement or disagreement level, all of those tested motives show a positive tendency when tested on the neutral (Dilemma) position.

Research limitations/implications

This study has examined a small and generalized group of people for social networking analysis with a limited number of motivational factors tested. Future research can extend the findings on a greater scale and/or examination of more diverse motives.

Originality/value

This study tries to change the presumptions about the collaboration‐sharing behaviours and motives and how social environment can behave differently under the same circumstances on a business‐oriented platform. The study also suggests how the findings can be applied to leverage social collaboration more efficiently to enhance knowledge sharing for business purposes.

Details

VINE, vol. 41 no. 1
Type: Research Article
ISSN: 0305-5728

Keywords

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Article
Publication date: 15 February 2011

John Huck, Rodney Al and Dinesh Rathi

The purpose of this paper is to investigate the knowledge needs of a small, volunteer‐based Non‐Profit Organization (NPO) and present recommendations for implementation of KM

3918

Abstract

Purpose

The purpose of this paper is to investigate the knowledge needs of a small, volunteer‐based Non‐Profit Organization (NPO) and present recommendations for implementation of KM solutions.

Design/methodology/approach

The methodology used in this paper is the knowledge audit. Data collection methods include semi‐structured interviews, documentary photography, and a review of content on the NPO's website.

Findings

The paper recommends a combination of web 2.0 technology and low‐tech solutions to meet the KM needs of the volunteer‐based organization within the constraints of its limited resources. Based on the observation that dedicated and reliable volunteers are critical to this organization's success, the paper proposes that the KM solution address personal knowledge needs related to volunteer motivation factors as a strategy for improving volunteer recruitment and retention.

Research limitations/implications

The study examined a small group of volunteers engaged in a specialized form of knowledge‐sharing work. Future research could test this paper's conclusions in larger and more diverse volunteer‐based NPOs.

Originality/value

The paper extends KM research into the realm of volunteer‐based NPOs and adopts elements from Motivation‐Hygiene theory as well as specific volunteer motivation factors as additional criteria for a KM solution.

Details

VINE, vol. 41 no. 1
Type: Research Article
ISSN: 0305-5728

Keywords

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