Reyhane Hooshmand, Billy Sung, Kym Jefferies, Rob Jefferies and Joanna Lin
The current research presents a case study on how COVID-19 has influenced event attendees' attitudes toward safety procedures, venue capacity, purchasing tickets in advance, type…
Abstract
Purpose
The current research presents a case study on how COVID-19 has influenced event attendees' attitudes toward safety procedures, venue capacity, purchasing tickets in advance, type of events (e.g. theatre, music and art) and the mode of the event (i.e. live vs online).
Design/methodology/approach
In two timeframes (i.e. during and after COVID-19 lockdowns), data were collected via a self-completed online survey from a regional Western Australia (WA) town, Geraldton. In total, 94 event attendees were recruited in Wave 1 (during lockdowns), and 126 respondents were recruited in Wave 2 (after lockdowns). The naturalistic data collection examines how COVID-19 has influenced attendees' attitudes.
Findings
The findings suggest that attendees have adapted to the new normal of COVID-19. If safety procedures are followed, most respondents are comfortable attending an entertainment event during and after the lockdown (Wave 1 and Wave 2). Furthermore, respondents exhibited comfort following COVID-19 safety precautions at events even after COVID-19 lockdowns, except for mandatory mask-wearing. However, the COVID-19 pandemic has prompted event attendees to prefer lower seating capacity at events, while the gradual easing of restrictions reduces their discomfort toward higher seat capacity.
Originality/value
Although some research has examined the financial and economic impact of COVID-19 on the event industry, there is limited research on consumers' or attendees' perceptions and attitudes toward events, particularly entertainment events and festivals, as the world emerges from the pandemic. Thus, the current case study is the first to examine event attendees' attitudes toward entertainment event management and operation during and after COVID-19 lockdowns. The finding provides significant theoretical and managerial implications surrounding the reaction of event attendees toward entertainment events (i.e. festivals) during health crises such as COVID-19.
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Fahad Shakeel, Peter Mathieu Kruyen and Sandra Van Thiel
The purpose of this paper is to offer a review of the selected literature in ethical leadership synthesizing findings from 45 articles selected from journals on leadership, public…
Abstract
Purpose
The purpose of this paper is to offer a review of the selected literature in ethical leadership synthesizing findings from 45 articles selected from journals on leadership, public administration, organizational behavior, psychology and ethics.
Design/methodology/approach
Four themes are addressed: the conceptualization of ethical leadership theories, the existence of popular measurement instruments for ethical leadership, findings on ethical leadership in the public sector and outcomes of ethical leadership in terms of benefits and negative consequences.
Findings
The definition by Brown et al. (2005) is the most frequently used definition, even though recent criticism states that this definition may be too narrow. Ethical leadership is usually measured by means of a survey; however, there are at least three different questionnaires in use. In the public sector, ethical leadership has been linked to both positive outcomes and negative consequences.
Research limitations/implications
This paper only includes selected academic articles and does not include published books.
Originality/value
Based on our findings, the authors present recommendations for future research, among others into a broader conceptualization of ethical leadership and the use of mixed methods.
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The majority of research to date has focused on how to leverage the effectiveness of in-game marketing campaigns. However, the author’s understanding of how to segment consumers…
Abstract
Purpose
The majority of research to date has focused on how to leverage the effectiveness of in-game marketing campaigns. However, the author’s understanding of how to segment consumers for game consumption is limited. This research aims to focus on how consumers’ political ideology could influence consumers’ game choices.
Design/methodology/approach
This study used one state-level Google trend data and two experiments to show the effect of political ideology on consumers’ game choice.
Findings
This study found that liberals prefer non-persistent world games and conservatives prefer persistent world games. These effects occur because consumers’ political ideology alters their motivation to search for new opportunities, and this motivation, in turn, determines their choices. Finally, this study demonstrates the moderating role of brand familiarity in the effect of political ideology on game choice.
Research limitations/implications
This study offers a new angle for game and marketing research about how consumers’ beliefs such as political ideology can change consumers' thoughts and preferences about games.
Practical implications
This study offers new insight into the gaming industry and marketers. They can use political ideology as a new and effective way to segment consumers.
Social implications
These findings offer important insights into the ubiquitous nature of games in consumers’ everyday lives by detailing how political ideology influences game choice.
Originality/value
This paper fulfills an identified need to study how an important industry such as gaming can be effectively segmented through an important factor such as political ideology.
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Arooba Chaudhary and Talat Islam
Healthcare workers are considered to be the most vulnerable to face mental health. Therefore, this paper aims to examine how negative leadership (despotic leadership) affects…
Abstract
Purpose
Healthcare workers are considered to be the most vulnerable to face mental health. Therefore, this paper aims to examine how negative leadership (despotic leadership) affects employees' psychological distress. Specifically, the authors investigated bullying behavior as mediating mechanism and hostile attribution bias as boundary condition that trigger psychological distress.
Design/methodology/approach
The authors collected data from 252 nurses and their immediate supervisors (as a coping strategy for common method bias) through “Google Forms” from various public and private hospitals.
Findings
The authors applied structural equation modeling and noted that despotic leadership positively affects employees' psychological distress through bullying behavior. In addition, hostile attribution bias is identified as an important factor in amplifying the effect of bullying behavior on psychological distress.
Research limitations/implications
The authors collected data from high-power distance culture where negative leadership is more prevalent as compared to low-power distance culture. Their findings suggest management to discourage self-centered leaders (despotic) and employees with negative personality traits (hostile attribution bias) as these affect their mental health.
Originality/value
Drawing upon conservation of resources theory, this study is the first of its kind that has investigated how and when despotic leadership affects employees' psychological distress. In addition, the authors also highlighted the importance of negative personality traits (hostile attribution bias) that can amplify the association between bullying behavior and psychological distress.
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Hongdan Zhao, Yunshuo Ma and Yuanhua Chen
As more hotels adopt artificial intelligence (AI), it becomes inevitable for employees to rely on abilities enhanced by the use of AI to complete tasks. However, our understanding…
Abstract
Purpose
As more hotels adopt artificial intelligence (AI), it becomes inevitable for employees to rely on abilities enhanced by the use of AI to complete tasks. However, our understanding of how employees adapt to this shift in work design remains limited. Therefore, the purpose of this study is to explore hotel employees’ approach and avoidance behavioral reactions to dependence on AI.
Design/methodology/approach
A three-wave field study was conducted, collecting data from 303 hotel employees and analyzed using Mplus 8.3.
Findings
Dependence on AI can be construed as a positive stimulus, augmenting employees’ harmonious work passion and subsequently promoting approach job crafting. The promotion focus of employees positively moderates this process. On the other hand, dependence on AI also can be perceived as a negative stimulus, heightening employees’ feelings of AI threat and, consequently, fostering avoidance job crafting. In this case, the prevention focus of employees positively moderates the process.
Practical implications
This study provides theoretical foundations and decision-making references for management practice. Managers should implement measures to guide employees in developing a proper understanding of AI and provide them with emotional support and institutional safeguards.
Originality/value
This study unveils the consequences of dependence on AI for employees, offering new perspectives for AI research in the hotel industry. By differentiating job crafting, this study theorizes and tests a dual-path model of how dependence on AI may influence hotel employees’ approach and avoidance job crafting, thereby enriching the AI–job crafting literature.
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Quan Zhou, Chei Sian Lee, Sei-Ching Joanna Sin, Sijie Lin, Huijie Hu and Muhammad Fahmi Firdaus Bin Ismail
Drawing from social cognitive theory, the purpose of this study is to examine how personal, environmental and behavioral factors can interplay to influence people's use of YouTube…
Abstract
Purpose
Drawing from social cognitive theory, the purpose of this study is to examine how personal, environmental and behavioral factors can interplay to influence people's use of YouTube as a learning resource.
Design/methodology/approach
This study proposed a conceptual model, which was then tested with data collected from a survey with 150 participants who had the experience of using YouTube for learning. The bootstrap method was employed to test the direct and mediation hypotheses in the model.
Findings
The results revealed that personal factors, i.e. learning outcome expectations and attitude, had direct effects on using YouTube as a learning resource (person → behavior). The environmental factor, i.e. the sociability of YouTube, influenced the attitude (environment → person), while the behavioral factor, i.e. prior experience of learning on YouTube, affected learning outcome expectations (behavior → person). Moreover, the two personal factors fully mediated the influences of sociability and prior experience on YouTube usage for learning.
Practical implications
The factors and their relationships identified in this study provide important implications for individual learners, platform designers, educators and other stakeholders who encourage the use of YouTube as a learning resource.
Originality/value
This study draws on a comprehensive theoretical perspective (i.e. social cognitive theory) to investigate the interplay of critical components (i.e. individual, environment and behavior) in YouTube's learning ecosystem. Personal factors not only directly influenced the extent to which people use YouTube as a learning resource but also mediated the effects of environmental and behavioral factors on the usage behavior.
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Masitah Shahrill, Mohamad Iskandar Petra, Lin Naing, Joanna Yacob, Jose H. Santos and Anita B.Z. Abdul Aziz
This paper aims to share how it was possible to change the way business was conducted in a short period in order to continue the academic semester and seek alternatives to manage…
Abstract
Purpose
This paper aims to share how it was possible to change the way business was conducted in a short period in order to continue the academic semester and seek alternatives to manage the day-to-day university affairs in the midst of a pandemic crisis at a higher education setting. As a result, the authors’ experiences have created new norms and opportunities for the university.
Design/methodology/approach
The coronavirus disease 2019 (COVID-19) pandemic in Brunei Darussalam is an evolving situation with extraordinary challenges for staff and students of the university. Although the campus remains open and essential services were continuously provided, the university had to implement and adapt to new norms instinctively to minimise the potential pathways for community spread of the coronavirus and at the same time minimise interruption in teaching and learning.
Findings
Firstly, structured blended learning will be the basis of teaching and learning, alongside ensuring the highest quality of online education and successful achievement of the intended learning objectives. Secondly, blended learning will open more opportunities to offer programmes in a more flexible, personalised, student-centric and lifelong learning manner, with the option of taking a study hiatus at students' convenience. Thirdly, there will be more global classrooms and the exchange of online modules with international partner universities. Fourthly, short programmes such as the Global Discovery Programmes will be modified and improvised to become an online learning experience. And finally, there will also be the opportunity to understand and consider the physical and mental well-being and durability of the university community in overcoming a national crisis situation.
Originality/value
This paper is intended to be a conceptual paper where the authors describe novel experiences during the pandemic. The authors’ views, interventions and experiences may result into a new model for higher education that will reposition students to the new global markets and economy.
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Ricardo Manuel Da Costa Melo, Eunice Cristina Ribeiro Lopes, José Luis Coelho Vilas Boas, Lúcia Batista Santos, Sandra Cristina Ferreira Amaro, João Miguel Almeida Ventura-Silva and Isabel de Jesus Oliveira
The impact of dependence on self-care on people’s lives is very significant, with consequences for the person and their caregivers. The purpose of this study is to map the…
Abstract
Purpose
The impact of dependence on self-care on people’s lives is very significant, with consequences for the person and their caregivers. The purpose of this study is to map the evidence on the factors that influence the empowerment of the person dependent on self-care on returning home.
Design/methodology/approach
Scoping review according to the criteria proposed by the Joanna Briggs Institute: population (people with a dependence on self-care), concept (factors that influence training) and context (return home after hospitalization in a medical-surgical context). The research was carried out from March 1 to April 30, 2022, in the databases CINAHL and MEDLINE (via EBSCO), Scielo, LILACS, Cuiden and MedicLatina; Gray literature searched RCAAP, DART-Europe and OpenGrey. Studies published in Portuguese, Spanish and English were included, with no time limit.
Findings
One hundred and eighty-one articles were obtained, which, after analysis according to the criteria, resulted in seven studies included for review, ranging from 2007 to 2021, with a level of evidence between 2. c and 4. a (according to Joanna Briggs Institute), and two thematic areas/four categories emerging.
Research limitations/implications
The need for information and training, the relationship and proximity with the health-care team, the design of nursing care targeted at the person’s level of dependence, education, gender, type of surgical intervention and postoperative period, physical space and lack of privacy and audiovisual media.
Originality/value
The perception of these factors proves to be important in the person’s training process, with the nurse’s role being highlighted due to their emphasis on the transition home.
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Ewa Więcek-Janka, Joanna Majchrzak, Magdalena Wyrwicka and Gerhard Wilhelm Weber
The knowledge of goals of the successor, who is preparing to take over the business, is extremely important for the succession process and further operation of a family…
Abstract
Purpose
The knowledge of goals of the successor, who is preparing to take over the business, is extremely important for the succession process and further operation of a family enterprise. The aim of this study is to structure the goals of Polish family enterprises’ successors and to develop a Synthetic Model of the goals of Polish family enterprises' successors with the application of grey clustering evaluation models.
Design/methodology/approach
Research into the specifics of the diagnosis and assessment of the goals set for the successors of the first succession in family businesses in Poland was carried out in the third quarter of 2016 at two stages using two research methods: in-depth group interview and individual interview. The main aim of the first stage was the extraction of subjectively identified goals by family enterprises' successors (based on their succession experience). The statements were open and obtained during two in-depth group interviews (2 FGI) with successors being in the process of succession at its various stages (total, n = 14). The respondents presented their experiences connected with the succession process along with emotions that are associated with it. In one of the interview stages, the respondents were asked to enumerate their individual goals they set for themselves in the context of upcoming changes. Next, the group agreed on the most frequently mentioned goals by creating their verbal interpretation. The obtained list of 20 goals was recorded and discussed, and thanks to the application of the elimination rule in the collective decision-making process, that list was reduced to 10 goals, which was approved by all participating successors.
Findings
The results show the developed Synthetic Model of the goals of family enterprises’ successors. The study singled out four groups of successors: (1) successors who do not work in the family enterprise yet, (2) successors holding lower-level positions, (3) successors holding managerial positions, (4) successors who manage the entire company. As a result of the calculations, the developed Synthetic Model of the goals of family enterprises' successors was positively verified for successors working in higher-level positions and successors managing the entire family enterprise.
Research limitations/implications
In order to use the results of clustering, e.g. for conducting studies on large samples with the use of statistical tools, a reduced number of goals should be taken into account. A thorough study of three goals may bring results similar to the study of the original ten successors of Polish family enterprises in the process of succession. The aim of future research is to develop a mathematical model using optimization functions that enable selection of elements representing individual clusters in such a way that it leads to the extraction of the elements with the highest value in relation to the accepted criterion for assessing their value.
Originality/value
In the future, conducting family business research in accordance with the developed methodology requires a look at the proposed list of successor goals obtained during the Focus Group Interview (FGI) as it could be shortened using the Cluster of Grey Incidence method. Shortening the list of goals has its analytic and practical justifications. The study of the full list of goals in subsequent (and numerous further studies) could lead to errors related to, for example, different interpretation of goals among the investigated successors. Furthermore, the full list of goals would increase costs and extend research time.