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Article
Publication date: 15 January 2010

John E. Barbuto and Joana S. Story

This study examined the relationships between emotional intelligence, locus of control, and mental boundaries. Three hundred and eighty-two county employees were sampled using a…

120

Abstract

This study examined the relationships between emotional intelligence, locus of control, and mental boundaries. Three hundred and eighty-two county employees were sampled using a cross-sectional survey design. The results indicated internal locus of control and thin mental boundaries are positively related to emotional intelligence. A hierarchical regression revealed that internal locus of control and thin mental boundaries together explained 18% of the variance in emotional intelligence for this population. Implications and future research directions are discussed.

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Journal of Leadership Education, vol. 9 no. 1
Type: Research Article
ISSN: 1552-9045

Available. Open Access. Open Access
Article
Publication date: 15 December 2008

John E. Barbuto, Joana S. Story, Susan M. Fritz and Jack L. Schinstock

Developmental and prescriptive advising styles have been the focus of the academic advising literature for the past 35 years. Academic advising scholars have called for a new…

60

Abstract

Developmental and prescriptive advising styles have been the focus of the academic advising literature for the past 35 years. Academic advising scholars have called for a new paradigm in the field. Drawing from leadership theory, a new model for academic advising is proposed. Full range advising encompasses laissez-faire, management-by-exception, contingent rewards, and transformational behaviors. The long-term impact of transformational advising is one that will likely take years to fully realize, however measures of transformational leadership are both reliable and valid. These measures can be used to determine whether advisors’ use of transformational advising behaviors is related to positive student outcomes.

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Journal of Leadership Education, vol. 7 no. 3
Type: Research Article
ISSN: 1552-9045

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Article
Publication date: 31 May 2013

Joana S.P. Story

The purpose of this essay is to highlight the journey of the author in her early career, along with her main challenges and ways she found to overcome them.

108

Abstract

Purpose

The purpose of this essay is to highlight the journey of the author in her early career, along with her main challenges and ways she found to overcome them.

Design/methodology/approach

This is an inductive account of the main experiences that the author has encountered or has observed.

Findings

This essay highlights three academic adaptation phases and steps that indicate how these can be worked to your advantage. It also depicts research opportunities and success factors.

Originality/value

This essay informs potential research opportunities for Ibero‐American scholars alongside key success factors for effective research.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 11 no. 1
Type: Research Article
ISSN: 1536-5433

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Article
Publication date: 1 August 2016

Joana Story, Filipa Castanheira and Silvia Hartig

Talent management is a twenty-first-century concern. Attracting talented individuals to organizations is an important source for firm competitive advantage. Building on signaling…

5908

Abstract

Purpose

Talent management is a twenty-first-century concern. Attracting talented individuals to organizations is an important source for firm competitive advantage. Building on signaling theory, this paper proposes that corporate social responsibility (CSR) can be an important tool for talent recruitment.

Design/methodology/approach

Across two studies, this paper found support for this hypothesized relationship. In Study 1, a job advertisement was manipulated to include information about CSR and tested it in two groups of 120 master’s degree students who would be in the job market within the year. It was found that CSR was an important factor that increased organizational attractiveness. In Study 2, with 532 external talented stakeholders of 16 organizations, our findings were replicated and advanced by testing whether perceptions of CSR practices (internal and external) influenced perceptions of organizational attractiveness and if this relationship was mediated by organizational reputation.

Findings

This study found that perceptions of internal CSR practices were directly related to both organizational attractiveness and firm reputation. However, perceptions of external CSR practices were related only to organizational attractiveness through organizational reputation.

Research limitations/implications

The article’s one of the main limitations has to do with generalizability of the results and the potential common method variance bias.

Practical implications

The findings demonstrate that CSR can play an effective role in attracting potential employees, through enhancement of organizational reputation and organizational attractiveness. If organizations are willing to implement practices that protect and develop their employees, along with practices that improve the quality of the natural environment and the well-being of the society, they can become an employer-of-choice.

Originality/value

This study expands on previous studies by including an experimental design, including two types of CSR practices and a mediating variable in this field study.

Details

Social Responsibility Journal, vol. 12 no. 3
Type: Research Article
ISSN: 1747-1117

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Article
Publication date: 10 August 2020

Joana Story and Filipa Castanheira

The purpose of this paper is to examine the relationship between hybrid HR systems in call centers and their effect on workers' performance.

777

Abstract

Purpose

The purpose of this paper is to examine the relationship between hybrid HR systems in call centers and their effect on workers' performance.

Design/methodology/approach

Drawing on a sample of 337 call center operator-supervisor dyads, the authors analyzed how the joint perceptions of monitoring and high-performance work systems (HPWS) are associated with workers' authenticity to explain performance, rated by supervisors.

Findings

The authors found that when monitoring is perceived as low, HPWS is not associated with authenticity, suggesting that it requires the joint effect of monitoring and HPWS to communicate HR management priorities in call centers. In addition, the authors found that high ratings of monitoring combined with low perceptions of HPWS were associated with the lowest levels of authenticity, whereas the highest levels of authenticity at work were found when high monitoring was combined with high HPWS. The results supported a conditional indirect effect through authenticity to explain when and how hybrid HR systems are associated with better supervisor-rated performance.

Originality/value

This is the first study to test the interaction effects between HPWS and monitoring practices to explain authenticity as a key strategic component of performance in call centers.

Details

Personnel Review, vol. 50 no. 3
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 7 April 2015

Bertil M L Hultén

The purpose of this paper is to examine how the introduction of auditory sensory cues, through a human voice, affect children’s and parent’s shopping behaviour in a retail grocery…

2282

Abstract

Purpose

The purpose of this paper is to examine how the introduction of auditory sensory cues, through a human voice, affect children’s and parent’s shopping behaviour in a retail grocery setting. In the field of retailing and sensory marketing research, there is a paucity of knowledge on how auditory sensory cues impact on consumers’ shopping behaviour.

Design/methodology/approach

The empirical study was a field experiment and entailed direct observation of shoppers of the Swedish grocery retailer ICA. The observations were based on a convenience sample of shopping families assigned to a control group (n=200) and an experimental group (n=131). A new innovative Swedish audio story track system was to be tested in a hypermarket containing 13 different stories for children.

Findings

Auditory sensory cues affect children’s and parent’s shopping behaviour in a significant way. Children are quieter, more relaxed and do not move around and reduce the parental stress behaviour during the shopping process.

Research limitations/implications

The findings demonstrate that auditory sensory cues through human voice have a positive effect on children’s and parent’s shopping behaviour. It is also obvious that parent’s perceived stress is significantly influenced by the children.

Practical implications

The study provides guidelines for grocery retailers who wish to offer children and their parents a more pleasant shopping trip by emphasizing the role of the children.

Originality/value

The research demonstrates that the introduction of auditory sensory cues through human voice in a significant way affect the children’s and their parent’s shopping behaviour in a retail setting.

Details

Marketing Intelligence & Planning, vol. 33 no. 2
Type: Research Article
ISSN: 0263-4503

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Article
Publication date: 25 October 2019

Joana Catela

The purpose of this paper is to focus on the mental health of two immigrants supported by a non-profit organisation on the outskirts of Lisbon. The ethnography sets out the…

78

Abstract

Purpose

The purpose of this paper is to focus on the mental health of two immigrants supported by a non-profit organisation on the outskirts of Lisbon. The ethnography sets out the discourse of these users who are also residents of Terraços da Ponte, a social housing neighbourhood, and the workers who try to help them in the context of the non-profit organisation’s endeavours.

Design/methodology/approach

In order to explore the intersections between these users and state and non-state structures, this investigation relied on intensive fieldwork at a rehabilitated neighbourhood in Lisbon, as well as semi-directive interviews and life stories taken with workers of the institution and the people they were trying to help.

Findings

This paper shows how vulnerability has been produced in a social housing neighbourhood on the outskirts of Lisbon and how it connects to neoliberal policies employed by NGOs acting on the field.

Research limitations/implications

Any general conclusions about the subject need to take into consideration that this research looks at the work of a specific non-profit organisation during a particular period in time.

Practical implications

This research seeks not only to promote a critical approach to the subject, but also to contribute to the production of appropriate health policies for the immigrant population residing in Portugal.

Originality/value

The analysis of health and social care practices regarding so-called vulnerable subjects relies heavily on “a mix of good intentions, developmental ambitions, paternalistic attitudes and desire to control deviant populations” (Pussetti and Barros, 2012, p. 47). Although there is not a single solution to this problem, several levels of analysis were explored: the non-profits’ goals and inspirations, the workers motivations, the subjects’ expectations regarding the kind of help they can get from these services and their ability to exert their own agency despite the conditions governing their lives.

Details

International Journal of Human Rights in Healthcare, vol. 13 no. 1
Type: Research Article
ISSN: 2056-4902

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Article
Publication date: 6 February 2024

Jack Hassell, Joana Kuntz and Sarah Wright

While worker well-being is increasingly recognised as a performance driver and marker of socially responsible organisations, workaholism is ubiquitous and remains poorly…

268

Abstract

Purpose

While worker well-being is increasingly recognised as a performance driver and marker of socially responsible organisations, workaholism is ubiquitous and remains poorly understood. This study aims to uncover workaholism precursors, dynamics and trajectories, and explains how organisations can manage its emergence and impact.

Design/methodology/approach

Fifteen semi-structured interviews were conducted with a diverse sample of self-identified workaholics in New Zealand and analysed through interpretivist phenomenological analysis.

Findings

This study contributes to the workaholism literature by elucidating how the work–identity link is formed and maintained, the psychophysiological experiences and worldviews of workaholics and the role families, organisations and culture play in workaholism. The findings also elucidate the relationship between workaholism, work addiction and engagement.

Practical implications

The authors outline how leaders and organisations can detect and manage workaholism risk factors and understand its trajectories to develop healthy workplaces.

Originality/value

The retrospective experiential accounts obtained from a diverse sample of workaholics enabled the identification of workaholism precursors, including some previously undetected in the literature, their complex interrelations with environmental factors and workaholism trajectories.

Details

International Journal of Organizational Analysis, vol. 32 no. 10
Type: Research Article
ISSN: 1934-8835

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Article
Publication date: 16 November 2015

Luisa Helena Pinto and Regina Caldas

– The purpose of this study is to examine how international workers engage into and make sense of expatriation and how sense-making enacts further action.

897

Abstract

Purpose

The purpose of this study is to examine how international workers engage into and make sense of expatriation and how sense-making enacts further action.

Design/methodology/approach

Given the corporate influence over expatriation, empirical data were collected from a single case study organization, a well-established Portuguese retail company. The primary data sources were the in-depth interviews with 13 international workers, while other secondary data sources included company documents that provided the background information required to understand the interviewees and describe the organization. The experiences of expatriation through the accounts and stories of these workers were subject to thematic content analysis.

Findings

The findings demonstrate that international workers act as sense-makers and sense-givers vehicles about expatriation. By doing so, they enact a plausible and dominant story that ultimately bounds the perception of divergent cues and limit their own action. While this ongoing dialogue between expatriation meaning and action can raise organizational actors’ capacities to negotiate and influence further meaning and action, it also validates existing practices and generates further compliance.

Originality/value

Despite being limited to a single organizational context, this study offers a contextualized approach to the study of expatriation that complements earlier research and highlights sense-making dynamics and related outcomes, further extending the applications of the sense-making perspective. This study suggests new research avenues exploring the politics and negotiation bonds from which expatriation sense-making can emerge as well as the opportunities for disruptive sense-making.

Details

Management Research: The Journal of the Iberoamerican Academy of Management, vol. 13 no. 3
Type: Research Article
ISSN: 1536-5433

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Article
Publication date: 7 September 2012

Monique Aubry and Sylvain Lenfle

The purpose of this paper is to revisit Christophe Midler's contribution through L'auto qui n'existait pas (The car that did not exist), first published in 1993. The paper…

1308

Abstract

Purpose

The purpose of this paper is to revisit Christophe Midler's contribution through L'auto qui n'existait pas (The car that did not exist), first published in 1993. The paper summarizes and examines the main themes of the book based on current knowledge and ends with suggestions for future research opportunities.

Design/methodology/approach

The paper is grounded in an in‐depth analysis of Midler's book and a one‐hour interview with him.

Findings

Midler argues that projectification is not a temporary managerial fashion; quite the contrary. At Renault, he witnessed a profound industrial transformation founded on collective learning. Central to this transformation was the establishment of project management as an engine of renewal within the permanent organisation.

Practical implications

Revisiting Midler's work on projectification generates new insights into understanding the current situation confronting organisations in all industries as they evolve in their approach to creativity and innovation.

Originality/value

Two original facets of Midler's seminal work still influence the field of project management. First, he provided a global understanding of the creative organisation. He described, analysed and explained how an organisation reinvents itself, not only in terms of project management, but more globally, from a permanent organisation perspective. Recent research developments focus on project‐oriented organisations, program and portfolio management, organisational project management, and others. Midler's work should be more widely known and referenced for its capacity to conceptualise what simultaneously happens in multiple, concurrent, organisational terms as a project is carried out (e.g. financial, commercial, technological and career development). Second, Midler conducted a study from within an organisation for four years. In this respect, he could be seen as a precursor of recent project management research practices.

Details

International Journal of Managing Projects in Business, vol. 5 no. 4
Type: Research Article
ISSN: 1753-8378

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