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In response to the need for finding chemical information we have set up a system to identify and access appropriate data sources. As this system is built to assist scientists in agencies, research institutes and other institutions in their daily work we developed three different training programmes: (1) a training course on retrieval of information on dangerous substances; (2) a seminar on German offline databases in the field of chemicals; and (3) a workshop entitled ‘Introduction to the Information System for Environmental Chemicals’. These courses are briefly described in this paper. In addition, we discuss both general and chemical substance‐related factors to be considered in developing strategies for information access.

To aid data retrieval when searching chemical databanks and databases, a strategy lor pre‐defined searches and optimal search paths has been developed, using graph theory. The area of research chosen is daphnia toxicity, with searches carried out in seven databases.

In order to save cost and time, attempts are made by the automotive industry to simulate in advance system planning and programming of robots involved in the manufacturing process. Unfortunately, the use of off‐line programming produces inaccuracies in robot positioning so that reteaching is required for the various working points. This problem is aggravated by the fact that to date robot manufacturers have been unable to provide reliable data on the accuracy of their robots when using off‐line programming. This complex of problems is discussed on the basis of the VDI directive 2861.

The aim of this paper is the design of a strategic‐operational decision support to justify a specific network configuration. Based on cost/earnings equations regarding quality, time and cost restrictions, the equations on the operational level get linked to the business strategy of globalisation.

The methodology is based on literature and empirical analysis reflecting internal and external benchmarking with other European‐based car manufacturers. Thus, it combines theoretical aspects with practical evidence.

The findings include a comparison of the traditional production strategy with an agile production. As shown for this industry sector, the future concentration of production will be with third party manufacturers (3PM) or in certain cases still with the OEM.

Further, research is embedded in comparing the agility approach with the different cultural elements like power distance or uncertainty avoidance, particularly for the automotive industry as one of the few globally favoured industry sectors. Another research field is addressed with the degree of customization: how much is really appreciated by the customer and therefore needs a flexible manufacturing approach?

The practical implication lies in the decision support to design a global network of manufacturing locations. Moreover, the practitioner gets an insight for the limits of agility in the automotive sector.

The value of this paper is given by bridging the scientific approach and practical constraints resulting in a state‐of‐the‐art decision‐making for network design in the automotive industry.

With the foundation of the National Quality Circle Society in the Federal Republic of Germany, a forum has been established for small group work and the promotion of Quality Circle ideas. The number of firms in the FRG who use Quality Circles is growing and a historical account is provided. Examples of Quality Circle work in German firms is given.

In recent years price‐based competition has given way to quality‐based competition in world markets. Companies are becoming increasingly aware of the importance of quality assurance programmes — its challenges and opportunities. In this article we discuss those challenges for improved quality assurance within the management framework, existing support systems and a strategy to design and implement a quality assurance certificate programme.

Proximity, historic ties, government support, and far‐sighted strategy put German business ahead of the pack in Eastern Europe.