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Article
Publication date: 11 January 2013

JoAnne Sparks, Linda O'Brien, Joanna Richardson, Malcolm Wolski, Sanja Tadic and Joanne Morris

The purpose of this paper is to report on “turning a new page” (TNP), a business improvement initiative undertaken by Scholarly Information & Research (SIR). The aim is to embed…

878

Abstract

Purpose

The purpose of this paper is to report on “turning a new page” (TNP), a business improvement initiative undertaken by Scholarly Information & Research (SIR). The aim is to embed innovation and integrate e‐research and library services. SIR is part of the Information Services (INS) division at Griffith University, one of the top research universities in Australia. SIR provides library services, publication support and eResearch services to over 43,000 students and staff at five campuses and online.

Design/methodology/approach

TNP combines methods from best practices around continuous improvement, change management and business planning to achieve better alignment operationally and to prioritise potential improvements to services. The focus is on services required in three to five years for the “new generation” of users who will need them.

Findings

Existing services were unevenly delivered and resources unevenly distributed. A key initial step is restructuring to collocate similar capabilities and redistribute resources, and provides a framework for developing future capacity. The integrated staffing approach nurtures innovation and skills development.

Originality/value

Integrating e‐research services with library services to this extent has not been achieved in an Australian context before. The combination of methods applied and the progress achieved to date illustrates the value of the approach and may be relevant for other research‐intensive universities.

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Article
Publication date: 25 October 2011

George Cairns and Joanne Roberts

The purpose of this extended editorial is to reflect on the journey of critical perspectives on international business over the past seven years and to look forward to future…

967

Abstract

Purpose

The purpose of this extended editorial is to reflect on the journey of critical perspectives on international business over the past seven years and to look forward to future issues and potential concerns of the journal. In addition, the contents of the current issue are introduced.

Design/methodology/approach

Using the form of a conversation between the journal's co‐editors, the development of the journal and features of its content over the last seven years are discussed, and related to the ever changing external context. The current trends and concerns emerging in the field of international business are used to speculate on the future direction of the journal and its prospective content.

Findings

By tracing key points and features of the development of the journal over the past seven years, this paper identifies a growing need for critique of international business in all its various forms, and, especially from inter, multi and trans‐disciplinary perspectives.

Originality/value

This is the first attempt to evaluate critical perspectives on international business. As such, it offers a foundation from which to speculate on the future development of both the journal and the field of critical studies on international business.

Details

Critical perspectives on international business, vol. 7 no. 4
Type: Research Article
ISSN: 1742-2043

Keywords

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Article
Publication date: 10 November 2014

JoAnne Sparks, Grace Saw and Mary Davies

陰陽 (yinyáng in Pinyin) is about interconnectedness rather than opposites. The purpose of this paper is to highlight how collaboration connects and strengthens the efforts across…

1341

Abstract

Purpose

陰陽 (yinyáng in Pinyin) is about interconnectedness rather than opposites. The purpose of this paper is to highlight how collaboration connects and strengthens the efforts across the sector and reinforces how the sum of the parts is greater than any one university alone. This paper shares the experience of conducting a collaborative project with three universities. It illustrates the fine balancing act of collaboration (yin) with competition (yang) amongst three of Australia ' s higher education institutions at a national level, with the aim of contributing to the career development of professionals in the fields of library services and eResearch.

Design/methodology/approach

Bond University, University of Western Australia and Griffith University have collaborated to develop a career mapping toolkit which builds on an earlier commissioned project completed by Council of Australian IT Directors (CAUDIT) focusing on enterprise information technology roles. This tri-institutional collaborative project reviews in detail the skills, knowledge and abilities of library and eResearch management roles in the respective organisations.

Findings

This project has been hugely rewarding for the initial three project partners who worked and collaborated well together, successfully completing project goals within agreed timeframes. Looking forward, career pathing will become more widespread as managers receive the requisite training, take ownership of these activities and grow to fully realise the value and potential of active career management to team performance. Ultimately, the use of the career pathing toolkit will enhance career satisfaction of the individual which in turn will lift the productivity of the organisational unit.

Research limitations/implications

To ensure the ongoing viability of the career pathing toolkit, it is necessary to measure its relevance and effectiveness: each institution is confident in adopting/modifying the final product for internal use. This demonstrates confidence in the quality of the work produced by the other collaborators; adoption of the product by institutions which were not part of the initial collaboration; and willingness of another institution (not originally involved) to join the collaborative project and make a contribution.

Practical implications

The catalyst for collaboration between the three universities was realised when the authors saw an opportunity to address the important and pressing issue of career and workforce planning as a partnership project. The main objective for collaboration was to achieve a more comprehensive and speedier project outcome.

Social implications

This paper shares the outcomes of the project which illustrates the fine balancing act of collaboration (yin) with competition (yang) amongst three of Australia ' s higher education institutions at a national level, with the aim of contributing to the career development of professionals in the fields of library and eResearch.

Originality/value

The aim is to develop a toolkit that: catalogues and maps the core professional roles needed in the next two to three years in the respective institutions; and specifies the knowledge and experience required in each core professional area including where there is overlap. In essence, the career map provides a toolkit for identifying the knowledge areas and skills, abilities and competencies required for each core area (organised by career streams) and professional role.

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Publication date: 9 August 2023

Victoria Canning, Greg Martin and Steve Tombs

This chapter provides a context for The Emerald International Handbook of Activist Criminology. It offers an overview of the small, yet burgeoning literature dedicated to…

Abstract

This chapter provides a context for The Emerald International Handbook of Activist Criminology. It offers an overview of the small, yet burgeoning literature dedicated to ‘criminology activism’, which includes engagement with public criminology and various brands of critical criminology, as well as zemiology or the study of social harm beyond narrow state-centric definitions of crime. Among other things, the chapter considers the role academics might play in addressing social and criminal injustice, and the new opportunities afforded to both academics and activists – including citizen journalists and media professionals – by digital technologies and social media when intervening in campaigns for justice and formal criminal legal processes. To answer the question, why now, the chapter argues we are currently in the midst of an unprecedented period of upheaval requiring action from activists and academics alike, including criminologists engaged in social scientific research operating beyond the delusions of objectivity and value-neutrality, that is, politically engaged research aiming to remedy not only the absence of meaningful state intervention in crime and harm but also expose the role of corporations and the state itself in prosecuting and perpetuating crime and harm.

Details

The Emerald International Handbook of Activist Criminology
Type: Book
ISBN: 978-1-80262-199-0

Keywords

Available. Content available
Article
Publication date: 1 September 2000

Brian Rosenblum

100

Abstract

Details

Library Hi Tech News, vol. 17 no. 9
Type: Research Article
ISSN: 0741-9058

Available. Content available
Book part
Publication date: 23 June 2020

Debbie Haski-Leventhal

Free Access. Free Access

Abstract

Details

The Purpose-Driven University
Type: Book
ISBN: 978-1-83867-283-6

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Article
Publication date: 1 January 2006

Penny O’Connor

Aims to report on the 2005 Annual Conference of the American Society for Information Science and Technology (ASIST), which had the theme “Sparking Synergies” in Charlotte. The…

341

Abstract

Purpose

Aims to report on the 2005 Annual Conference of the American Society for Information Science and Technology (ASIST), which had the theme “Sparking Synergies” in Charlotte. The conference was held in October in Charlotte, North Carolina.

Design/methodology/approach

Reviews some of the events of the conference.

Findings

Finds that the hot topics of the conference were: virtual reference, digital libraries, standards, and user interfaces and help documentation.

Originality/value

A report that will be of interest to library and information management professionals.

Details

Library Hi Tech News, vol. 23 no. 1
Type: Research Article
ISSN: 0741-9058

Keywords

Available. Content available
Article
Publication date: 13 April 2012

Joanne Hall

499

Abstract

Details

Strategic Direction, vol. 28 no. 5
Type: Research Article
ISSN: 0258-0543

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Book part
Publication date: 7 July 2022

Lauren Rosenthal and Heather Zabski

Public libraries are great at collecting data, but struggle with using it in meaningful ways. Presenting charts of numbers fails to engage community members in your library's…

Abstract

Public libraries are great at collecting data, but struggle with using it in meaningful ways. Presenting charts of numbers fails to engage community members in your library's successes. The Fox River Valley Public Library District streamlined statistical reporting to ensure the data were meaningful, and used online, interactive graphs highlighting a few key metrics and financial reports. To provide perspective, statewide data reporting was utilized to benchmark performance against libraries of similar size and location. Then these data were used to create an interactive platform to spark community discussions, soliciting feedback to help steer the Library's future direction. The result of one such platform led to the Library going fine-free, enabling economically disadvantaged patrons to once again check out items – especially younger patrons whose cards had been blocked due to parental use and late fees. Another charted the course for a future referendum question and building construction project, explaining how the district serves 70,000 which marks it one of the largest in the state; however, the small physical space prevents offering the whole range of products and services available in larger buildings and marks the district one of the smallest libraries in square feet per capita. The impact is more funding opportunities as well as positive feelings about the library's value demonstrated in improvements in community reactions via social media.

Details

Building Community Engagement and Outreach in Libraries
Type: Book
ISBN: 978-1-80382-367-6

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Article
Publication date: 11 June 2018

Joanne Zaida Taylor and Katherine Isabelle Rostron

The purpose of this paper is to describe the 16-year research and development journey of the Culture Excellence assessment tool, which is used widely to assess safety and quality…

717

Abstract

Purpose

The purpose of this paper is to describe the 16-year research and development journey of the Culture Excellence assessment tool, which is used widely to assess safety and quality culture in the food industry. It is the third article in a theme issue of Worldwide Hospitality and Tourism Themes, discussing the importance of measuring food safety and quality culture.

Design/methodology/approach

An iterative process of in-depth interviews and mixed-method case studies led to the development of a conceptual model and an online assessment tool, which are used to gain insight into safety and quality culture.

Findings

The research process resulted in a conceptual model of four categories and 20 dimensions of safety and quality culture, alongside a practical online assessment tool to enable their measurement; these categories and dimensions are demonstrated using qualitative quotations.

Originality/value

This paper introduces qualitative data on safety and quality culture direct from the food industry with academic analysis to highlight new dimensions and issues. It will be of value to food safety and quality practitioners, trainers, auditors and other stakeholders involved in the food industry.

Details

Worldwide Hospitality and Tourism Themes, vol. 10 no. 3
Type: Research Article
ISSN: 1755-4217

Keywords

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