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1 – 10 of 10Jessica Lambert-De Francesch, JoAnne Labrecque and Stéphanie Lessard
This study identifies new factors influencing the adoption of two recently promoted messages in Canada's updated food guide (FG): enhancing pleasure of eating healthy foods…
Abstract
Purpose
This study identifies new factors influencing the adoption of two recently promoted messages in Canada's updated food guide (FG): enhancing pleasure of eating healthy foods (PEHFs) and shifting food choices towards plant protein foods. Currently, limited and contradictory evidence is available regarding associations between environmental values, nutrition literacy, PEHFs, and plant/animal protein food consumption.
Design/methodology/approach
An online survey measuring environmental values; nutrition literacy, distinctively based on previous (2007) and most recent (2019) FG messages; PEHFs; and annual changes in the consumption of protein foods was sent to Quebec residents (N = 128).
Findings
Greater nutrition literacy of both 2007 and 2019 FGs and greater environmental values were associated with greater PEHFs (ß = 0.248, p < 0.01; ß = 0.209, p < 0.05; ß = 0.423, p < 0.001, respectively). Greater PEHFs was associated with greater consumption of plant protein foods (ß = 0.405, p < 0.001). Greater nutrition literacy of the 2007 FG was associated with greater consumption of animal protein foods (ß = 0.409, p < 0.001), whereas greater nutrition literacy of the 2019 FG was linked to lower consumption of animal protein foods (ß = −0.225, p < 0.05).
Practical implications
Enhancing PEHFs may require increasing general FG nutrition literacy and strengthening environmental values. To encourage plant protein food consumption and decrease animal protein food consumption, the authors recommend promoting PEHFs and increasing nutrition literacy based on newest FG recommendations.
Originality/value
This new evidence may help develop strategies promoting PEHFs and plant protein food consumption, thus increasing uptake of new FG recommendations.
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Joanne Labrecque and Sylvain Charlebois
Functional foods, also known controversially as “phoods,” are perceived by many as the food industry's response to consumers' increasing desire to make healthier eating choices…
Abstract
Purpose
Functional foods, also known controversially as “phoods,” are perceived by many as the food industry's response to consumers' increasing desire to make healthier eating choices. The objective of the present study is to determine the influence of the production technology used to make functional foods on the perceived health value of functional foods.
Design/methodology/approach
To meet the objectives of the study, the paper employs an exploratory study with six conditions. The two factors addressed were the added nutrient (lycopene and beta‐carotene) and the degree of production technology (low, medium, and high). Lycopene and beta‐carotene were both added to two functional foods with different health features, which in this study were orange juice and apple pie. The use of this latter factor supposed that the level “low” implied a product which was improved by adding a food that naturally contained a nutrient, the level “medium” implied that the nutrient was added in the laboratory, and the level “high” refers to an ingredient whose genetic code had been modified in order to introduce the gene producing the nutrient. In order to reduce the effect of the order of presentation of the technology levels, the sequence of levels was randomized.
Findings
The results show that perceived health benefits and intention to purchase are not so much influenced by what we pose as graduated stages of production technologies as by a perceived dichotomy between natural and artificial foods. The results also show the extensive mediating effect of perceived risks and benefits on the relationship between experimental conditions, perceived health benefits, and intent to purchase. The results also reveal that pre‐purchase intentions of functional foods are more noteworthy for orange juice, which has a usefulness valence, than for apple pie, which has a less healthy epicurean valence.
Originality/value
This study has various strengths, including a novel intervention that addressed a timely topic for which few data are currently available. The sale of functional foods is a complex practice. This exploratory study took a few steps toward understanding how health benefits of functional foods are perceived and how these perceptions can be better understood by food manufacturers and consumers in today's society.
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Joanne Labrecque, Bertrand Dulude and Sylvain Charlebois
The purpose of this paper is to examine the use of sustainability as strategic cornerstone for a marketing channel in a mature market, particularly in the hog industry in the…
Abstract
Purpose
The purpose of this paper is to examine the use of sustainability as strategic cornerstone for a marketing channel in a mature market, particularly in the hog industry in the Canadian Province of Quebec. Due to the growing attention to sustainability, and the international trend toward agricultural trades and stakeholder involvement in food, there is a need for a system-based approach in the field of food systems sustainability.
Design/methodology/approach
In total, 12 semi-structured individual interviews were conducted among marketing managers working for different organizations within the Quebec hog marketing channel. The organizations chosen vary depending on the size, level of integration and involvement in the industry, to create a sample that adequately represents the industry. For the purpose of this research, three primary producers, one veterinarian, three licenced abattoirs, one food processor, one distributor, one independent retailer and two types of food service facility, one from a franchise system and the other from a high-end restaurant were questioned regarding the current state of the industry, as well as the impact of sustainable development on their strategic plans.
Findings
The Canadian hog and pork industry is currently facing strong competition from several fronts: the USA and South America, a population with increasingly sophisticated demands, a strong Canadian dollar and a significant increase in input costs, particularly in respect to oil and corn. To be able to meet this competition, and in order to prosper in an uncertain marketplace, marketing channel believes that it must reduce its production costs, increase product awareness in the domestic market and promote cooperation among industry members.
Research limitations/implications
This research is mainly concerned with the Quebec hog industry. External validity has not been achieved with the current research. In addition, a lack of distributor availability to answer the interview questions limits researchers’ capacity to extrapolate results to all retailers. Meetings with other food distributors would be required to verify the accuracy of results. Although this study is exploratory in nature, several appealing research avenues emerge. First, the research focusses primarily on members of the distribution network, but does not consider the consumers’ point of view. It would be fruitful to study the impact of sustainable development on the perceived product quality by measuring consumers’ intent to purchase.
Practical implications
The principal point of interest that makes this case worthy of study and of potential application to future business modeling is how sustainability and sustainable development is perceived throughout various marketing channels. The Quebec hog industry faces strong competition from several countries that are able to offer a similar product at a lower cost. The mature market consists of a limited number of producers interested in offering a product on the market at the lowest possible price.
Social implications
When it comes to sustainable development and the hog industry, the economic and environmental aspects seem to be well understood by members of the industry. On the other hand, the social aspect of sustainability is not mentioned frequently and is often not a part of the leaders’ main concerns. Nevertheless, members of the industry agree that sustainable development affects the Quebec hog value chain, and will remain a topic of interest in the coming years.
Originality/value
To the knowledge, no study has been conducted to evaluate the use of sustainability as strategic cornerstone for a marketing channel in a mature market, particularly in the hog industry. Many studies have been conducted in a context of emerging markers. However, very few studies addressed the issue in an established economic environment.
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JoAnne Labrecque, Jean‐Claude Dufour and Sylvain Charlebois
This study aims to examine gender differences in consumption frequency, perception of health value and enjoyment associated with two categories of convenience foods – snacks, and…
Abstract
Purpose
This study aims to examine gender differences in consumption frequency, perception of health value and enjoyment associated with two categories of convenience foods – snacks, and ready meals and side dishes – among university students in French and English Canada, the United States and France.
Design/methodology/approach
In total, 376 women and 324 men replied to a self‐administered questionnaire that included general questions on attitude toward health and specific questions on consumption frequency, perception of health value and enjoyment attributed to products in both categories.
Findings
Variance analysis brought to light differences in gender within each regional group. Overall, perceived health value of ready meals and side dishes, while slightly negative, is less negative than for snacks, whereas greater enjoyment is attributed to snacks. For all regions combined, men attribute a less negative health value to snacks and ready meals and side dishes than women do, and derive more enjoyment than women from ready meals and side dishes, whereas women enjoy snacks more than men do.
Originality/value
This study clarifies the specific food habits of young people aged 18 to 25 regarding convenience foods, a rapidly growing category that could aggravate the trend toward obesity.
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Maurice Doyon and JoAnne Labrecque
To draw the frontiers of the functional food universe, to identify concepts that should be included in a broadly accepted functional food definition and to propose a definition.
Abstract
Purpose
To draw the frontiers of the functional food universe, to identify concepts that should be included in a broadly accepted functional food definition and to propose a definition.
Design/methodology/approach
Based on a review of the literature and the Delphi technique with a group of North American and European experts.
Findings
Four concepts were identified: the nature of food, health benefits, functions and regular consumption. Two dimensions, physiological effects and functional intensity, were developed to define the frontiers of the functional food universe and a definition is suggested.
Practical implications
A large number of definitions as well as great variations within definitions make it difficult to provide industry partners with robust information on market trends and market potential, or to appropriately protect consumers through legislation. This paper should contribute to the debate surrounding the type of food that should be considered a functional food and surrounding the lack of a common definition for functional foods.
Originality/value
This paper is the first one, to our knowledge, that attempts to conceptually define the frontiers of the functional food universe and to provide a definition of functional food which is not sensitive to cultural differences, can accommodate temporal variations and rely on previous knowledge (definition) as well as experts' opinions.
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JoAnne Labrecque, Sylvain Charlebois and Emeric Spiers
Technology influences market growth and productivity, and the food industry has seen major technological and productivity method changes in recent years. The debate on genetically…
Abstract
Purpose
Technology influences market growth and productivity, and the food industry has seen major technological and productivity method changes in recent years. The debate on genetically modified (GM) food, in particular, has been led on multiple levels in both Europe and North America. Studies to date have described the structural differences between the North American and European regulatory agencies as reasons for differing attitudes towards GM foods. The purpose of this paper is to establish a conceptual framework that puts forward a systemic view on the interconnections between corporate marketing strategies (i.e. tool makers), public policies (i.e. rule makers), and science (i.e. fact makers) when a dominant design emerges in the food industry.
Design/methodology/approach
This paper begins by describing the fundamental elements of the dominant design concept and the actor‐network theory (ANT). This is followed by the presentation of levers that permit the emerging agrifood dominant design to be successful. Third, these theories are applied to the appearance of GM foods in both North American and European markets. Finally,a framework is presented outlining actors' tasks associated with the emergence of an agrifood dominant design.
Findings
This research uncovered the reality that technology developers, policy makers, and research protagonists all have the capacity to change the outcome of a dominant design in the food industry. All operate under a strict set of values and objectives and may influence the adoption process. The model in this paper presents a macro perspective of the institutional dynamics of a dominant design in the food industry when it appears in any given market around the world.
Originality/value
This study is one of the first to systemically examine the development of technological change as a dominant design within the unique reality of the food industry. As such it makes a number of contributions which should be the subject of further study.
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Catherine Pope and Joanne Turnbull
The purpose of this paper is to explore the human work entailed in the deployment of digital health care technology. It draws on imagined configurations of computers and machines…
Abstract
Purpose
The purpose of this paper is to explore the human work entailed in the deployment of digital health care technology. It draws on imagined configurations of computers and machines in fiction and social science to think about the relationship between technology and people, and why this makes implementation of digital technology so difficult. The term hubots is employed as a metaphorical device to examine how machines and humans come together to do the work of healthcare.
Design/methodology/approach
This paper uses the fictional depiction of hubots to reconceptualise the deployment of a particular technology – a computer decision support system (CDSS) used in emergency and urgent care services. Data from two ethnographic studies are reanalysed to explore the deployment of digital technologies in health services. These studies used comparative mixed-methods case study approaches to examine the use of the CDSS in eight different English NHS settings. The data include approximately 900 hours of observation, with 64 semi-structured interviews, 47 focus groups, and surveys of some 700 staff in call centres and urgent care centres. The paper reanalyses these data, deductively, using the metaphor of the hubot as an analytical device.
Findings
This paper focuses on the interconnected but paradoxical features of both the fictional hubots and the CDSS. Health care call handling using a CDSS has created a new occupation, and enabled the substitution of some clinical labour. However, at the same time, the introduction of the technology has created additional work. There are more tasks, both physical and emotional, and more training activity is required. Thus, the labour has been intensified.
Practical implications
This paper implies that if we want to realise the promise of digital health care technologies, we need to understand that these technologies substitute for and intensify labour.
Originality/value
This is a novel analysis using a metaphor drawn from fiction. This allows the authors to recognise the human effort required to implement digital technologies.
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Denitsa Dineva and Kate L. Daunt
Research into the dark side of online brand-managed communities (OBCs) and, specifically, consumer-to-consumer (C2C) conflicts within this context are scarce. This paper aims to…
Abstract
Purpose
Research into the dark side of online brand-managed communities (OBCs) and, specifically, consumer-to-consumer (C2C) conflicts within this context are scarce. This paper aims to explore the different forms of C2C conflicts in OBCs, measure their direct impact on observing consumers and brands and investigate their appropriate moderation by exclusively focusing on two actors: brands versus consumers.
Design/methodology/approach
This research adopts a sequential exploratory approach. First, the authors capture different forms of C2C conflict via netnographic observations of five brand-managed communities. Second, the identified forms of C2C conflict are used in an online experiment to examine their impact on OBCs’ social and commercial outcomes. Third, further two online experiments were used to assess how brand versus consumer conflict moderators impact perceived credibility and conflict de-escalation.
Findings
The authors uncover three prominent forms of C2C conflict based on whether conflict occurs between supporters, non-supporters or outsiders of the OBC. The authors further show that these affect consumers’ engagement behaviours and emotional responses, while brands suffer from diminished credibility and could be targets of unfavourable electronic word-of-mouth. Finally, for managing C2C conflict, the findings confirm that brands are perceived as more suitable, while under certain conditions consumers can also be viewed as appropriate moderators.
Research limitations/implications
This research used a range of participant self-selected brands and is limited to brand-managed (as opposed to consumer-managed) communities on Facebook. While beyond the scope of this paper, the dynamics for consumer-managed communities may differ.
Practical implications
This article offers guidance to marketing practitioners on the different nuances of undesirable consumer interactions in brand-managed communities on social media, their impact on customer engagement and brand perceptions and when/whether brands or consumers may be suited to moderating these.
Originality/value
This paper makes novel contributions to the literature on consumer (mis)behaviours and OBC management. The findings are among the first, to the best of the authors’ knowledge, to examine the direct social and commercial consequences of C2C conflicts and to provide comparative insights into the appropriateness of two different moderators in OBCs.
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