This paper aims to unveil the business‐government‐society relationship in China, as compared with that in the USA.
Abstract
Purpose
This paper aims to unveil the business‐government‐society relationship in China, as compared with that in the USA.
Design/methodology/approach
Three cases – the Chinese milk scandal, the beef recall, and the peanut butter scandal in the USA – are presented and contrasted.
Findings
The business‐society‐government relationship in China sets itself apart from that in the USA, largely due to its one‐party political system and the Confucian tradition. The relative lack of independent watchdogs and advocacy groups and the relative lack of independence of the media make it more difficult for irresponsible behavior by powerful corporations to be exposed in China. Further, paternal local governments can sometimes play an enabling role to companies engaged in irresponsible behavior under their protective wings.
Research limitations/implications
With little extant research in the area of corporate social responsibility in the Chinese context, future research can build on this research and further test the relationship with quantitative data.
Practical implications
The research provides insights into the context of business operations in China and thus has significant practical relevance.
Originality/value
The paper is the first to explore the business‐government‐society relationship in China.
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Jiyun Kang, Amy A. Faria, Judy Lee and Woo Jin Choi
Merely being known as a highly ethical or strong performer cannot shield a company from every kind of crisis. From product failures to environmental and social issues, a brand’s…
Abstract
Purpose
Merely being known as a highly ethical or strong performer cannot shield a company from every kind of crisis. From product failures to environmental and social issues, a brand’s ability to manage crises and rapidly regain consumer trust is essential. This study aims to explore whether consumer perceptions of a brands’ prior commitments to two different areas of corporate responsibility (social and product responsibility) alleviate the postcrisis attribution of accountability and further build brand resilience, examining differences between two types of crisis situations – values versus performance crises.
Design/methodology/approach
A scenario-based online survey on product versus ethical labor issues was conducted. The data were collected from a highly valid, nationwide sample set of more than a thousand US consumers. Multigroup structural equation modeling was used as the primary data analysis method.
Findings
A brand’s precrisis commitment to social responsibility was found to decrease attribution of accountability across both types of crises. It also strengthened brand resilience, but this effect was more prevalent in a performance than a values crisis. The effects of precrisis commitment to product responsibility on brand resilience were minimal or insignificant across crisis types.
Originality/value
Previous research underexplores which types of corporate responsibility commitments provide a firm with a better protection against crises. This study significantly advances the knowledge regarding the type of commitments that can substantially increase brand resilience, which supports the rationale of making stronger commitments to social responsibility than to product responsibility. Practical insights are provided into how investments in corporate social responsibility help alleviate consumers’ negative perceptions during the outbreak of a brand crisis and build more brand muscle that enables resilience against future crises.
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Jiarui Li and Jiyun Kang
The New York Times has suggested replacing sustainable fashion with responsible fashion, emphasizing the need for joint efforts by both individual consumers and retailers to take…
Abstract
Purpose
The New York Times has suggested replacing sustainable fashion with responsible fashion, emphasizing the need for joint efforts by both individual consumers and retailers to take responsibility for their own decisions and actions. This study seeks to investigate the mechanism that activates individuals' personal social responsibility (PSR) and its association with their perceived corporate social responsibility (CSR) from a responsible luxury fashion retailer.
Design/methodology/approach
An online experiment was conducted with a nationwide US sample of luxury consumers who were randomly assigned to either individuation or deindividuation groups. Covariance-based structural equation modeling (CB-SEM) and multi-group SEM were employed to test the hypotheses.
Findings
Individuals' universalism positively affected PSR, which then enhanced their recognition of a responsible luxury retailer’s CSR and led to a greater willingness to pay a premium. More importantly, the positive effect of universalism on PSR was strengthened when consumers’ unique individuality, rather than their deindividuated state, was emphasized. Moreover, the moderating effect of individuation was indirectly transmitted through PSR to perceived CSR, hence reinforcing the relationship between PSR and CSR.
Originality/value
This study significantly advances existing scholarship on sustainable luxury retailing and adds rigor to deindividuation theory by demonstrating the central role of PSR and the moderating effect of individuation in enhancing recognition of a luxury fashion retailer’s CSR commitments. The findings provide luxury fashion retailers with communication and marketing strategies that highlight consumers' unique individuality to more effectively activate their sense of personal responsibility and thereby increase their recognition of the retailer’s CSR.
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Pan Hao, Yuchao Dun, Jiyun Gong, Shenghui Li, Xuhui Zhao, Yuming Tang and Yu Zuo
Organic coatings are widely used for protecting metal equipment and structures from corrosion. Accurate detection and evaluation of the protective performance and service life of…
Abstract
Purpose
Organic coatings are widely used for protecting metal equipment and structures from corrosion. Accurate detection and evaluation of the protective performance and service life of coatings are of great importance. This paper aims to review the research progress on performance evaluation and lifetime prediction of organic coatings.
Design/methodology/approach
First, the failure forms and aging testing methods of organic coatings are briefly introduced. Then, the technical status and the progress in the detection and evaluation of coating protective performance and the prediction of service life are mainly reviewed.
Findings
There are some key challenges and difficulties in this field, which are described in the end.
Originality/value
The progress is summarized from a variety of technical perspectives. Performance evaluation and lifetime prediction include both single-parameter and multi-parameter methods.
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Jiyun Kang, Catherine Johnson, Wookjae Heo and Jisu Jang
Although a fashion subscription offers significant environmental benefits by transforming physical products into shared services, most customers are reluctant to adopt it. This…
Abstract
Purpose
Although a fashion subscription offers significant environmental benefits by transforming physical products into shared services, most customers are reluctant to adopt it. This hesitation, exacerbated by poor communication from brands that primarily emphasize its personal benefits, hinders its sustainable growth. This study aims to examine specifically which concerns increase hesitation, and the role of explicitly informing consumers about the service’s environmental benefits in mitigating the impact of consumer concerns on their hesitation.
Design/methodology/approach
Data were collected through an online experiment with more than a thousand U.S. adults nationwide and analyzed using a two-step analysis. First, theory-based causal modeling was conducted to examine the effects of consumer concerns on hesitation, accounting for ambivalence as a mediator and informed environmental benefits as a moderator. Second, machine learning was used to cross-validate the findings.
Findings
Results show that certain types of consumer concerns increase hesitation, significantly mediated by ambivalence, and confirm that informed environmental benefits mitigate the effects of some concerns on hesitation.
Originality/value
This study contributes to building on the hierarchy of effects theory by exploring negatively nuanced constructs – concerns, ambivalence and hesitation – beyond the traditional constructs representing the cognitive, affective and conative stages of consumer decision-making. Findings provide strategic guidance to brands on how to communicate the new service to consumers. Leveraging theory-based causal modeling with machine learning-based predictive modeling provides a novel methodological approach to explaining and predicting consumer hesitation toward new services.
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Anthony Alexander, Helen Walker and Mohamed Naim
– This study aims to aid theory building, the use of decision theory (DT) concepts in sustainable supply chain management (SSCM) research is examined.
Abstract
Purpose
This study aims to aid theory building, the use of decision theory (DT) concepts in sustainable supply chain management (SSCM) research is examined.
Design/methodology/approach
An abductive approach considers two DT concepts, Snowden’s Cynefin framework for sense-making and Keeney’s value-focussed decision analysis, in a systematic literature review of 160 peer-reviewed papers in English.
Findings
Around 60 per cent of the papers on decision-making in SSCM come from operational research (OR), which makes explicit use of DT. These are almost all normative and rationalist and focussed on structured decision contexts. Some exceptions seek to address unstructured decision contexts via Complex Adaptive Systems or Soft Systems Methodology. Meanwhile, a second set, around 16 per cent, comes from business ethics and are empirical, behavioural decision research. Although this set does not explicitly refer to DT, the empirical evidence here supports Keeney’s value-focussed analysis.
Research limitations/implications
There is potential for theory building in SSCM using DT, but the research only addresses SSCM research (including corporate responsibility and ethics) and not DT in SCM or wider sustainable development research.
Practical implications
Use of particular decision analysis methods for SSCM may be improved by better understanding different decision contexts.
Social implications
The research shows potential synthesis with ethical DT absent from DT and SCM research.
Originality/value
Empirical behavioural decision analysis for SSCM is considered alongside normative, rational analysis for the first time. Value-focussed DT appears useful for unstructured decision contexts found in SSCM.
Originality/value
Empirical, behavioural decision analysis for SSCM is considered alongside normative rational analysis for the first time. Value-focussed DT appears useful for unstructured decision contexts found in SSCM.
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FaGuang Jiang, Kebing Chen, Yang Chen and Cheng Tian
In response to the challenges posed by the conventional manual flange docking method in the LNG (Liquefied Natural Gas) loading process, such as low positioning accuracy…
Abstract
Purpose
In response to the challenges posed by the conventional manual flange docking method in the LNG (Liquefied Natural Gas) loading process, such as low positioning accuracy, constraints on production efficiency and safety hazards, this study analyzed the LNG five-axis loading arm’s main functions and structural characteristics.
Design/methodology/approach
An automated solution for the joints of the LNG loading arm was designed. The forward kinematic model of the LNG loading arm was established using the Denavit–Hartenberg (D-H) parameter method, and its workspace was analyzed. The Newton–Raphson iteration method was employed to solve the inverse kinematics of the LNG loading arm, facilitating trajectory planning. The relationship between the target position and the joint variables was established to verify the stability of the arm’s motion. Flange center identification was achieved using the Hough transform function. Based on the ROS platform, combined with Gazebo and Rviz, an experimental simulation of automatic docking of the LNG loading arm was conducted.
Findings
The docking errors in the XYZ directions were all less than 0.8 mm, meeting the required docking accuracy. Moreover, the motion performance of the loading arm during docking was smooth and free of abrupt changes, validating its capability to accomplish the automatic docking task.
Originality/value
The proposed trajectory planning and automatic docking scheme can be used for the rapid filling of LNG filling arms and LNG tankers to improve the efficiency of LNG transportation. In guiding the docking, the proposed automatic docking scheme is an accurate and efficient way to improve safety.
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The People’s Republic of China, as a progressively developing economy, is subject to dynamic structural changes, which are potentially de‐stabilizing in nature. Since the end of…
Abstract
The People’s Republic of China, as a progressively developing economy, is subject to dynamic structural changes, which are potentially de‐stabilizing in nature. Since the end of the 1970s China had abandoned Mao Zedong’s socioeconomic theories and policies and instituted profound socioeconomic reforms. Her more pragmatic approach has increasingly emphasized economic freedom and individualism. The pursued “pragmatism” involves a revolutionary mixture of both a planned and a market economy with greater economic but not political freedom. Essential socioeconomic reforms were not complemented by requisite political reforms. According to Walter Eucken’s “instability thesis,” this may de‐stabilize China’s socioeconomic and political structures. The challenge which China continues to face is how to reconcile two sets of conflicting principles, economic freedom and Marxist‐Leninist‐Maoist control of politics and society, resolving Eucken’s hypothesis of potential long‐term instability. This paper addresses this challenge in terms of ethical and economic perspectives.