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Article
Publication date: 14 May 2019

Jiwat Ram, Numan Khan Afridi and Khawar Ahmed Khan

Big Data (BD) is being increasingly used in a variety of industries including construction. Yet, little research exists that has examined the factors which drive BD adoption in…

1664

Abstract

Purpose

Big Data (BD) is being increasingly used in a variety of industries including construction. Yet, little research exists that has examined the factors which drive BD adoption in construction. The purpose of this paper is to address this gap in knowledge.

Design/methodology/approach

Data collected from literature (55 articles) were analyzed using content analysis techniques. Taking a two-pronged approach, first study presents a systematic perspective of literature on BD in construction. Then underpinned by technology–organization–environment theory and supplemented by literature, a conceptual model of five antecedent factors of BD adoption for use in construction is proposed.

Findings

The results show that BD adoption in construction is driven by a number of factors: first, technological: augmented BD–BIM integration and BD relative advantage; second, organizational: improved design and execution efficiencies, and improved project management capabilities; and third, environmental: augmented availability of BD-related technology for construction. Hypothetical relationships involving these factors are then developed and presented through a new model of BD adoption in construction.

Research limitations/implications

The study proposes a number of adoption factors and then builds a new conceptual model advancing theories on technologies adoption in construction.

Practical implications

Findings will help managers (e.g. chief information officers, IT/IS managers, business and senior managers) to understand the factors that drive adoption of BD in construction and plan their own BD adoption. Results will help policy makers in developing policy guidelines to create sustainable environment for the adoption of BD for enhanced economic, social and environmental benefits.

Originality/value

This paper develops a new model of BD adoption in construction and proposes some new factors of adoption process.

Details

Built Environment Project and Asset Management, vol. 9 no. 4
Type: Research Article
ISSN: 2044-124X

Keywords

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Article
Publication date: 8 September 2020

Jiwat Ram and Zeyang Zhang

Belt and road initiative (BRI) is a transcontinental endeavor strategically connecting supply chains (SCs) and economic infrastructures to ignite business activities and achieve…

1207

Abstract

Purpose

Belt and road initiative (BRI) is a transcontinental endeavor strategically connecting supply chains (SCs) and economic infrastructures to ignite business activities and achieve trade benefits. However, the rising global SC failure costs and risks associated with this initiative (owing to unique geopolitical, economic and mega-connectivity involving over 70 countries) necessitate examining BRI SC risks. Yet, research on the subject remains limited, and the purpose of this paper is to address this gap in knowledge.

Design/methodology/approach

A two-pronged approach was taken. First, a data sample of 554 articles was analyzed and 178 articles found relevant were used to present a systematic, structured framework of risk factors along operational, economic, financial, social and security dimensions. Then informed by the theory of risk management and supplemented by literature evidence, we have built a BRI SC risk model.

Findings

The results presented through the model show that BRI SCs face a combination of risks triggered by operational processes, informational and environmental (PIE) deficiencies. Findings show that lack of risk and liability management, unbalanced risk-sharing partnerships, lack of transparency, inadequate project evaluation, incompatible corporate governance structures and cyber security all pose threats to BRI SCs specifically and SCs in general.

Research limitations/implications

Academically, the results facilitate theory development by identifying and proposing seven risk factors and modeling relationship among them and BRI SC risks outcome. The results also extend application of theory of risk management to SC context.

Practical implications

The findings provide a decision-making tool for managers to assess risk factors in their SCs, thus enabling improved decision making to avoid, mitigate, transfer or accept risks.

Originality/value

Identifies and proposes a set of seven risk factors that drive BRI SC risks. Develops a model of BRI SC risks which help build theory of SC risk management.

Details

The International Journal of Logistics Management, vol. 31 no. 4
Type: Research Article
ISSN: 0957-4093

Keywords

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Article
Publication date: 27 July 2021

Jiwat Ram and Zeyang Zhang

Big data analytics (BDA) is becoming a strategic tool to harness data to achieve business efficiencies. While business-to-customer organizations have adopted BDA, its adoption in…

1739

Abstract

Purpose

Big data analytics (BDA) is becoming a strategic tool to harness data to achieve business efficiencies. While business-to-customer organizations have adopted BDA, its adoption in business-to-business (B2B) has been slow, raising concerns about the lack of understanding of the need to adopt BDA. Little knowledge exists on the subject and the purpose of this study is to examine BDA adoption needs among B2B organizations.

Design/methodology/approach

A systematic literature review (SLR) following the six-step SLR guidelines of Templier and Paré (2015) involved 1,051 articles, which were content analyzed.

Findings

The authors offer two-pronged findings. First, on the basis of the SLR, the authors develop a new four-category classification scheme of needs to adopt BDA and present a consolidated review of the current knowledge base along with these categories (i.e. innovation, operational efficiency, customer satisfaction and digital transformation). Second, underpinned by the theory of organizational motivation and literature evidence, the authors develop propositions and a corresponding model of BDA adoption needs. The authors show that BDA adoption among B2B organizations is driven by the need to augment customer lifetime value, champion the change, improve managerial decision cycle-time, tap into social media benefits and align with market transformation.

Research limitations/implications

The results facilitate theory development as the study creates a new classification scheme of needs and a model of needs to adopt BDA in large B2B organizations.

Practical implications

The findings will serve as a guideline framework for managers to examine their BDA adoption needs and strategize its adoption.

Originality/value

The study develops a new four-category classification scheme for understanding B2B organizations’ needs to adopt big data analytics. The study also develops a new model of needs which will serve as a stepping stone for the development of a theory of needs of technology adoption.

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Article
Publication date: 23 April 2018

Jiwat Ram and Ding Ronggui

Leadership behaviour of R&D project managers (RDPMs) is a matter of ongoing interest, as they require a number of traits in order to potentially influence the delivery of…

1365

Abstract

Purpose

Leadership behaviour of R&D project managers (RDPMs) is a matter of ongoing interest, as they require a number of traits in order to potentially influence the delivery of projects. However, little empirical evidence exists on factors explaining the traits of RDPMs, making it difficult for industry managers to develop tailored strategies and criteria for selecting people with right skills and behaviours. The purpose of this paper is to fill this gap in knowledge.

Design/methodology/approach

The authors test 45 traits with data from a survey of 208 RDPMs, using exploratory factor analysis to establish factors of RDPMs’ traits and the associated measurement items.

Findings

The study finds that selected 45 traits can be consolidated in a set of higher order variables/factors that RDPMs need to have including creativity, reasoning and learning; risks and failure acceptance; analytical and originality attributes; realistic and objective approach among others.

Research limitations/implications

The study shows that traits have strong inter-relationship represented by empirically robust underlying factors.

Practical implications

Practically, the results will help industry mangers in implementing tailored strategies in consolidated areas (as identified through factors) and be more effective in skills and competencies development of research and development staff and potentially save costs on human inventory management.

Originality/value

The study empirically established new managerial and leadership behavioural factors.

Details

International Journal of Managing Projects in Business, vol. 11 no. 4
Type: Research Article
ISSN: 1753-8378

Keywords

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Article
Publication date: 12 September 2016

Jiwat Ram and Ming-Lu Wu

The purpose of this paper is to investigate the possible mediating role of switching cost (SC) in influencing customer loyalty (CL).

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Abstract

Purpose

The purpose of this paper is to investigate the possible mediating role of switching cost (SC) in influencing customer loyalty (CL).

Design/methodology/approach

The authors derive a model containing the relationships between customer satisfaction (CS), brand image (BI), and CL through mediating effects of SC. Data collected from 200 subscribers of China Mobile was analysed using structural equation modelling technique.

Findings

The authors find that SC does not mediate the relationship between CS and CL, nor that between BI and CL. While both CS and BI have a direct and positive relationship with CL, only CS is positively associated with the SC. SC in itself has no direct relationship with CL, necessitating further understanding of its role.

Research limitations/implications

Prior findings have suggested the mediating role of SC, this study, however, show that SC does not have any mediating role in influencing CL. In fact, the direct role of SC is also questioned, as the authors do not find any direct relationship between SC and CL.

Practical implications

While managers should retain a balanced strategy for implementing SC, developing a strong BI and achieving CS is more important, and could help avoid any negative implications that may ensue from the implementation of SC.

Originality/value

This paper offers empirical evidence of the importance of SC – or rather lack of it – in enhancing CL. It also helps explain how SC interacts with CS and BI.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 28 no. 4
Type: Research Article
ISSN: 1355-5855

Keywords

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Article
Publication date: 15 March 2013

Jiwat Ram, David Corkindale and Ming‐Lu Wu

The aim of this paper is to examine the role of perceived system quality (PSQ) as an antecedent to the implementation success (IMP) of ERP projects, and its interrelationships…

1893

Abstract

Purpose

The aim of this paper is to examine the role of perceived system quality (PSQ) as an antecedent to the implementation success (IMP) of ERP projects, and its interrelationships with other antecedents that influence the outcome of organizational adoption process.

Design/methodology/approach

The authors derive a model containing the relationships between PSQ and IMP and between PSQ and some antecedents of organizational adoption. The relationships were analysed with data from a survey of 217 Australian companies, using structural equation modelling.

Findings

PSQ is an important antecedent to implementation success of ERP projects. It also has a positive influence on other antecedents of organizational adoption, namely: perceived information quality, organizational readiness and perceived strategic value of adoption.

Research limitations/implications

Prior findings have shown that PSQ is a significant antecedent to the adoption of ERP by individuals and organizations and the paper extends this by providing evidence that PSQ is also a significant antecedent to implementation success. The authors have empirically established the role of interrelationships among antecedent factors at the adoption stage of ERP systems.

Practical implications

Establishing a proposed ERP system's system quality, when considering whether to adopt a particular system is important, as it influences the other important antecedents and beliefs on the potential benefits from an ERP project. Understanding of system quality attributes can help managers put in place strategies to avoid potential pitfalls at the project implementation stage.

Originality/value

Empirical evidence of the importance of PSQ for success in ERP adoption, implementation and explanation of how and why this has positive effects on other antecedents.

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Article
Publication date: 28 January 2014

Jiwat Ram and David Corkindale

The authors aim to examine the literature on enterprise resource planning (ERP) to establish whether the critical success factors (CSFs) for achieving stages of an ERP project…

10064

Abstract

Purpose

The authors aim to examine the literature on enterprise resource planning (ERP) to establish whether the critical success factors (CSFs) for achieving stages of an ERP project have been empirically shown to be “critical”.

Design/methodology/approach

The authors used a systematic approach to review 627 refereed papers published between 1998 and 2010 on ERP, from which 236 papers related to CSFs on ERP were selected for analysis. The authors employed procedures from qualitative and interpretive research methods, to analyse and interpret the material using five-step procedure of gathering, categorising, coding, analysing and comparing the data.

Findings

Prior studies have identified a large number of CSFs for ERP implementation success or improved performance outcomes. The authors have shown that a limited number of CSFs have been empirically investigated for their role in, and effect on, implementation success or post-implementation performance outcomes. While reporting the factors that have some evidence to support them, the authors question the utility of the general concept of CSFs.

Research limitations/implications

The authors' findings question the validity of many of the claimed CSFs and the utility of the general body of literature on CSFs. The authors caution researchers who may plan to use claimed CSFs for ERP in their research to carefully examine the veracity of the claim before proceeding.

Practical implications

The findings can help managers to focus their attention, priorities, resources and leadership on managing the CSFs that have been established to be critical for achieving ERP project implementation and/or performance outcomes.

Originality/value

The results provide new insights into the usefulness of CSFs and indicate that merely identifying possible CSFs is not sufficient to help with ERP success. Further investigation is required to establish the criticalness of the proposed CSFs before managerial time is devoted to them.

Available. Open Access. Open Access

Abstract

Details

Journal of Intelligent Manufacturing and Special Equipment, vol. 4 no. 1
Type: Research Article
ISSN: 2633-6596

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