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Article
Publication date: 31 May 2022

Jianmei Wang and Jinwen Xie

The research goal is to understand what factors affect users' knowledge and information learning and sharing on social media platforms. This study focuses on the impact of…

1279

Abstract

Purpose

The research goal is to understand what factors affect users' knowledge and information learning and sharing on social media platforms. This study focuses on the impact of platform characteristics on users' behavior. Specifically, the purpose of this study is to investigate (1) what factors affect users' learning and dissemination of knowledge and information on social media platforms, (2) whether knowledge and information learning behavior will have a positive effect on sharing behavior and (3) try to establish an impact model of users' learning and sharing behavior about knowledge and information.

Design/methodology/approach

This study proposes an impact mechanism model to test these hypotheses. To achieve this, the authors collected data from 430 users who have used the social media platforms to acquire and share knowledge and information to test the hypothesis. The tools SPSS 26.0 and AMOS 23.0 were used to analyze the reliability, validity, model fits and structural equation modeling.

Findings

The results show that the learning of knowledge and information can influence the sharing behavior on social media platforms. Users' platform-based trust and platform-based satisfaction affect their knowledge and information learning and sharing on the platform. Factors affecting users' trust in social platforms include privacy protection effectiveness and network effects. And, perceived usefulness and perceived ease of use are related to users' satisfaction with social media platforms.

Originality/value

This study constructs an impact model on the learning and sharing of knowledge and information. The model takes the information system continuance model as the theoretical framework and integrates other factors, including the network effect, the effectiveness of privacy protection and trust. Most of the hypotheses of this research were confirmed. The conclusions provide practical guidance for the dissemination of knowledge information and platform management.

Details

Library Hi Tech, vol. 41 no. 5
Type: Research Article
ISSN: 0737-8831

Keywords

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Article
Publication date: 16 May 2022

Jianmei Wang, Masoumeh Zareapoor, Yeh-Cheng Chen, Pourya Shamsolmoali and Jinwen Xie

The purpose of the study is threefold: first, to identify what factors influence mobile users' willingness of news learning and sharing, second, to find out whether users'…

501

Abstract

Purpose

The purpose of the study is threefold: first, to identify what factors influence mobile users' willingness of news learning and sharing, second, to find out whether users' learning in the news platforms will affect their sharing behavior and third, to access the impact of sharing intention on actual sharing behavior on the mobile platform.

Design/methodology/approach

This study proposes an influence mechanism model for examining the relationship among the factors, news learning and news sharing. The proposed mechanism includes factors at three levels: personal, interpersonal and social level. To achieve this, researchers collected data from 474 mobile news users in China to test the hypotheses. The tools SPSS 26.0 and AMOS 23.0 were used to analysis the reliability, validity, model fits and structural equation modeling (SEM), respectively.

Findings

The findings indicate that news learning on the mobile platforms is affected by self-efficacy and self-enhancement. And news sharing intention is influenced by self-efficacy, interpersonal trust, interpersonal reciprocity, online community identity and social norms positively. News sharing intention has a significant effect on news sharing behavior, but news learning has an insignificant relationship with new sharing.

Originality/value

This study provides practical guidelines for mobile platform operators and news media managers by explicating the various factors of users' engagement on the news platforms. This paper also enriches the literature of news learning and news sharing on mobile by the integration of two theories: the social ecology theory and the interpersonal behavior theory.

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Article
Publication date: 2 February 2024

Shu-Hsien Liao, Da-Chian Hu and Hui-Ling Liu

An omni-channel is a retailing strategy that the behavior of companies adopts many retail channel types to combine and integrate cross-channel sales to meet the comprehensive…

439

Abstract

Purpose

An omni-channel is a retailing strategy that the behavior of companies adopts many retail channel types to combine and integrate cross-channel sales to meet the comprehensive needs of customers in shopping, entertainment and social networking both online and offline. This leads to several research questions of retailing omni-channel in this study. First, do channel brand trust (CBT) and store image (SI) affect re-patronage intentions through customer satisfaction (CS)? Second, regarding online rating (OR) and online involvement (OI), will CS be determined by consumer perception as well as the relevance of those attributes to the customer's re-patronage intentions? Third, do OR and OI have a role in exploring the moderating effect in the research model? Fourth, if there are positive effects from this relationship, it can generate a positive power return online. In addition, online-to-offline moves on a path for case firm omni-channel with customers' OR and OI with a reciprocal positive influence.

Design/methodology/approach

This study aims to investigate the relationship between CBT, SI, CS and re-patronize intention in an omni-channel. By using structural equation models (SEMs), this study aims to investigate offline-to-online and online-to-offline re-patronizing in the Taiwan Chunghwa Telecom (CHT) omni-channel (N = 1,642). Two moderated mediation models are investigated in this study.

Findings

This study first found that CBT and CS use SI to influence re-patronize intention in the omni-channel. SI plays a mediating role in this process; OR and OI influence the relationships of CBT, CS and re-patronize intention with two moderating roles.

Originality/value

This study first found that there is a reciprocal way with two paths in an omni-channel, starting with offline-to-online, in terms of confirming the relationship of CBT, CS and re-patronize intention in an omni-channel. There are positive effects from this relationship, and it can generate a positive power return online. In addition, we found that online-to-offline moves on a path that has a stronger influence of re-patronize intention for omni-channel with customers' OR and OI.

Details

International Journal of Retail & Distribution Management, vol. 52 no. 3
Type: Research Article
ISSN: 0959-0552

Keywords

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Article
Publication date: 18 April 2008

Sheau‐yueh J. Chao

This paper seeks to discuss the genealogical sources for Chinese immigrants as well as the settlement of Chinese in the USA and the historical evolution of Chinese names, their…

960

Abstract

Purpose

This paper seeks to discuss the genealogical sources for Chinese immigrants as well as the settlement of Chinese in the USA and the historical evolution of Chinese names, their origins, arrangement and development. It aims to cover the origins of various classes of Chinese surnames, followed by the content description of a traditional genealogical book for jiapu.

Design/methodology/approach

The paper researches the various ways that a Chinese person can find out about their ancestry.

Findings

The paper reveals the roles of libraries, including serving the needs of patrons interested in genealogical research, preserving and interpreting information through oral and family history projects and collaborating with other libraries through interlibrary loan, document delivery, library consortia, collection management and international resource‐sharing.

Research limitations/implications

The study provides information on where and how to locate the genealogical resources for researching the genealogy of a Chinese family.

Originality/value

The paper analyzes the value of genealogical research as a documentary source for population history, life expectancy in a clan, marriages and family connections, as well as lineage organizations and inter‐lineage relations.

Details

Collection Building, vol. 27 no. 2
Type: Research Article
ISSN: 0160-4953

Keywords

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