Abstract
Purpose
The present paper constructed a new framework for government data governance based on the concept of a data middle platform to elicit the detailed requirements and functionalities of a government data governance framework.
Design/methodology/approach
Following a three-cycle activity, the design science research (DSR) paradigm was used to develop design propositions. The design propositions are obtained based on a systematic literature review of government data governance and data governance frameworks. Cases and experts further assessed the effectiveness of the implementation of the artifacts.
Findings
The study developed an effective framework for government data governance that supported the digital service needs of the government. The results demonstrated the advantages of the framework in adapting to organizational operations and data, realized the value of data assets, improved data auditing and oversight and facilitated communication. From the collection of data to the output of government services, the framework adapted to the new characteristics of digital government.
Originality/value
Knowledge of the “data middle platforms” generated in this study provides new knowledge to the design of government data governance frameworks and helps translate design propositions into concrete capabilities. By reviewing earlier literature, the article identified the core needs and challenges of government data governance to help practitioners approach government data governance in a structured manner.
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Juan Tao, Wu Yingying and Zhang Jingyi
The purpose of this paper is to re-examine the effectiveness of price limits on stock volatilities in China over a more recent time period spanning from 2007 to 2012. The…
Abstract
Purpose
The purpose of this paper is to re-examine the effectiveness of price limits on stock volatilities in China over a more recent time period spanning from 2007 to 2012. The motivation stems from the fact that very high stock market volatilities are observed in China and we are sceptical of the volatility mitigating effect claimed by advocates of price limits.
Design/methodology/approach
The effectiveness of price limits on volatilities is examined using an event study methodology and within an expanded framework of volatility-volume relationships. The sample stocks include the 300 component stocks of the CSI300 Index.
Findings
Both event study and regression analysis suggest that price limits exaggerate market volatilities by causing volatility spillovers. The destabilising effect is much more pronounced for small firm stocks and when the market falls. In addition to the informational source of volatilities (represented by volume), price limits create another non-trivial frictional source of volatilities in China’s stock market.
Originality/value
This research is the first to re-examine the price limit effect in China’s stock market in an expanded framework of volatility-volume relationships. It identifies price limits, in addition to information, as another non-trivial frictional source of volatilities. The findings derived from a recent sample period confirm the conventional view of inefficiency of price limits raised by Fama (1989) and provide evidence in support of the pervasive trend of stock market deregulations.
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Guoquan Chen, Jingyi Wang, Wei Liu, Fen Xu and Qiong Wu
This paper aims to theoretically investigate a knowledge management model from the combined perspective of knowledge acquisition and knowledge application and its effect on…
Abstract
Purpose
This paper aims to theoretically investigate a knowledge management model from the combined perspective of knowledge acquisition and knowledge application and its effect on organizational performance.
Design/methodology/approach
This study reviews prior research on knowledge acquisition and knowledge application, puts forward the concepts of “the extensiveness of knowledge acquisition” and “the concentration of knowledge application” and more importantly proposes an integrated model by combining these two dimensions. Four case examples of enterprises are subsequently described and analyzed to illustrate the sources of knowledge acquisition, the objects of knowledge application and their influences on organizational performance.
Findings
Four knowledge management modes and their impacts are confirmed in this study. Specifically, the organization of the turbojet engine mode (high extensiveness of knowledge acquisition and high concentration of knowledge application) can achieve good performance. The pipeline mode (high extensiveness of knowledge acquisition and low concentration of knowledge application) is the second, which has limited influence on good organizational performance. Organizations with the flashlight mode (low extensiveness of knowledge acquisition and high concentration of knowledge application) can achieve limited performance under the appropriate environment. The candle mode (low extensiveness of knowledge acquisition and low concentration of knowledge application) is the worst, performance of which is poor due to the break of the knowledge chain.
Practical implications
This paper holds that organizations should actively use the turbojet engine mode, adopt the pipeline mode and the flashlight mode cautiously, and avoid falling into the candle mode.
Originality/value
To the best of the authors’ knowledge, this study is among the first to propose the concepts of “the extensiveness of knowledge acquisition” and “the concentration of knowledge application,” and provides a combined model for analyzing differences in organizational performance from the perspective of knowledge.
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Chen Wang, Ran Zhang, Taiwen Feng and Jingyi Tao
This study aims to investigate the impact of environmental responsibility (ER) on consumers' green customization intention (GCI), as well as the separate and joint moderating…
Abstract
Purpose
This study aims to investigate the impact of environmental responsibility (ER) on consumers' green customization intention (GCI), as well as the separate and joint moderating effects of consumers' negative perceptions and environmental claim type (ECT) on the relationship between ER and GCI.
Design/methodology/approach
In this study, two online experimental questionnaires and one between-subject lab experiment were conducted to test all hypotheses.
Findings
This study found that high-ER consumers are more likely to choose environmental options in the product customization process (versus low ER). The effect of ER on consumers' GCI is moderated by consumers' negative perceptions of green consumption (e.g. green skepticism and perceived environmental premium (PEP)). Additionally, ECT's joint moderating effect and consumers' negative perception of green customization consumption can be decreased by a substantive (versus associative) claim type in message framing.
Practical implications
The findings provide new insights into the factors affecting consumers' GCIs and have significant practical implications. First, consumers' different ER levels should not be neglected when examining the value of green customization. Second, consumers' green skepticism and PEP could reduce consumers' GCI. Third, the use of substantive environmental claims may also be particularly helpful for companies' communication strategies regarding consumers' low-level negative perceptions of green options.
Originality/value
While previous studies state “environmental responsibility” as a key characteristic of general green consumption, the authors extend that to a green customization process and connect that with consumers' negative perceptions and ECT. In addition, the separate and joint moderating effects of consumers' negative perceptions and ECT were examined. Thus, these findings refine the existing understanding of the relationship between ER and green customization.
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This paper aims to investigate the relationship between corporate environmental, social and governance (ESG) ratings and leverage manipulation and the moderating effects of…
Abstract
Purpose
This paper aims to investigate the relationship between corporate environmental, social and governance (ESG) ratings and leverage manipulation and the moderating effects of internal and external supervision.
Design/methodology/approach
The authors draw on a sample of Chinese non-financial A-share-listed firms from 2013 to 2020 to explore the effect of ESG ratings on leverage manipulation. Robustness and endogeneity tests confirm the validity of the regression results.
Findings
ESG ratings inhibit leverage manipulation by improving social reputation, information transparency and financing constraints. This effect is weakened by internal supervision, captured by the ratio of institutional investor ownership, and strengthened by external supervision, captured by the level of marketization. The effect is stronger in non-state-owned firms and firms in non-polluting industries. The governance dimension of ESG exhibits the strongest effect, with comprehensive environmental governance ratings and social governance ratings also suppressing leverage manipulation.
Practical implications
Firms should strive to cultivate environmental awareness, fulfil their social responsibilities and enhance internal governance, which may help to strengthen the firm’s sustainability orientation, mitigate opportunistic behaviours and ultimately contribute to high-quality firm development. The top managers of firms should exercise self-restraint and take the initiative to reduce leverage manipulation by establishing an appropriate governance structure and sustainable business operation system that incorporate environmental and social governance in addition to general governance.
Social implications
Policymakers and regulators should formulate unified guidelines with comprehensive criteria to improve the scope and quality of ESG information disclosure and provide specific guidance on ESG practice for firms. Investors should incorporate ESG ratings into their investment decision framework to lower their portfolio risk.
Originality/value
This study contributes to the literature in four ways. Firstly, to the best of the authors’ knowledge, it is among the first to show that high ESG ratings may mitigate firms’ opportunistic behaviours. Secondly, it identifies the governance factor of leverage manipulation from the perspective of firms’ subjective sustainability orientation. Thirdly, it demonstrates that the relationship between ESG ratings and leverage manipulation varies with the level of internal and external supervision. Finally, it highlights the importance of governance in guaranteeing the other two dimensions’ roles by decomposing overall ESG.
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Jingyi Tian, Ting (Tina) Li, Rui Chen, Kaining Yang, Ping Li and Si Wen
“Idol pilgrimage tour” is a popular trend among young Chinese fans who travel for idol-related purposes, engage in interactive events and have co-created experiences at…
Abstract
Purpose
“Idol pilgrimage tour” is a popular trend among young Chinese fans who travel for idol-related purposes, engage in interactive events and have co-created experiences at destinations. With the growing market size of fan economy, fan tourists generate significant revenue for the local. However, many destinations have not fully utilised this opportunity, and there is a lack of research on this niche form of tourism. This research was undertaken to address this research gap.
Design/methodology/approach
This study adopted an idol worship–motivation–co-created experience–tour satisfaction–destination loyalty framework in the context of idol pilgrimage tours. In addition, this study investigated the direct influence of idol worship on the other four constructs. Data were collected from 354 Chinese fans who had such experience through online questionnaires. The partial least squares–structural equation modelling technique was used to examine the research model.
Findings
It was demonstrated that idol worship has a direct influence on motivation, co-created experience, satisfaction and loyalty and that there is a positive relationship between motivation, co-created experience, satisfaction and loyalty. The results advance the brand sacralisation literature by studying worship in a tourism context and contribute to interactive marketing literature by clarifying the interactive mechanism between relationships among the idol, fans and destinations. The study suggests some practical implications for destination management organisations attempting to target tourist fans.
Originality/value
This is the first study introducing the concept of the idol pilgrimage tour. Empirical results of this study reveal the underlying mechanism of how idols influence fans' travel-related psychology and behaviour.
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Sensen Hu, Jingyi Lu, Xinghong Qin and Shahnawaz Talpur
As a potentially disruptive technology, blockchain technology ensures that all the data cannot be merely tampered with once they are recorded on-chain. However, the fake source…
Abstract
Purpose
As a potentially disruptive technology, blockchain technology ensures that all the data cannot be merely tampered with once they are recorded on-chain. However, the fake source information may be input into the blockchain, which is mistaken for truthful data and results in a trust divide between the on-chain and the actual world. One missing perspective from previous studies is information manipulation at the source still exists under the blockchain mode. The authors’ goal was to analyze how blockchain technology affects the information deception of the agricultural product supply chain (APSC) under this premise. Also, the authors further analyzed some factors that influence the effectiveness of blockchain technology.
Design/methodology/approach
The authors build an APSC game model consisting of a farmer and an agricultural product broker, which employs the principal–agent game model to explore the conditions for achieving the mutual trust equilibrium between the two parts. Then, through numerical simulation, the authors further analyze how the quality of on-chain information and the numbers of on-chain firms affect blockchain’s effect on deception in APSC and examine the circumstances in which blockchain technology is more suitable.
Findings
The authors demonstrate that only by meeting the threshold of high-quality on-chain information and having a sufficient number of on-chain firms, can the blockchain-based supply chain initiate a better information ecosystem, which helps eradicate deception in the APSC.
Originality/value
This paper provides valuable insights for participants in supply chains as well as is probably generalizable to other industrial products that require similar services in the early stage of blockchain.
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Xu Wang, Xin Feng and Jingyi Zhao
The online Question and Answer community is full of a large number of science and technology topics, the discussion and dissemination of which play an important role in promoting…
Abstract
Purpose
The online Question and Answer community is full of a large number of science and technology topics, the discussion and dissemination of which play an important role in promoting the popularization of new technologies and cultivating public enthusiasm for science. However, the spread of false information and rumors weakens the community's positive effect, making the community more difficult for people to obtain useful information on such topics. Research on the influencing factors and governance of the spread of false information on science and technology topics has become the key to the spread of popular science.
Design/methodology/approach
Therefore, this paper uses the Elaboration Likelihood Model as the theoretical framework to examine the role of the factors influencing the spread of false information on science and technology topics in Zhihu community on the information persuasion and the impact on public behavior attitude from the core path and the edge path. This paper compiles a crawler program to capture 12,893 response information under the “Metaverse” topic in Zhihu community as an empirical sample and uses text mining and conducts visual correlation analysis to explore the key factors affecting the persuasive transmission path of information on science and technology topics.
Findings
The research finds that the content specialization, content consistency and content coherence of science and technology topics affect personal judgment from the aspect of information content through the core path and have a positive correlation with information persuasion; the number of comments, the length of the text and the publishing authors' influence from the edge image characteristics through the edge path are positively correlated with the information persuasion. Then, from the perspective of topic platform, government and topic participants, this paper puts forward a general plan to improve the information persuasion of science and technology topics so as to deal with false information.
Originality/value
Compared with the small data set of the traditional questionnaire survey, the research based on community empirical big data is more reliable. The model takes into account the attitude and behavior of users and is more suitable for the research on the transmission path of scientific and technological information in the internet era. This research provides a direction for analyzing the text characteristics and development trends of information in the field of science and technology and is conducive to promoting the optimization of the network information environment and building a good ecology, with the spread of rumors about science and technology topics curbed and the governance of false information strengthened.
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Abstract
Purpose
The emergence and rapid expansion of social media platforms have transformed the dynamics of consumer–brand communication. While consumer–brand relationship is driven on marketing campaigns in regular manner, social media (e.g. WeChat groups) creates boundaryless connections between external forces (e.g. customer community engagement) and internal resources (e.g. sales force). Therefore, this paper aims to provide a firm–customer synergistic perspective to explain service performance (SP) through service customization, which is significantly contributing to the research of consumer–brand relationship field in the current era.
Design/methodology/approach
A survey including two sets of questionnaires are employed for data collection, with one completed by frontline salesperson of Casarte and the other by their customers. A total of 242 dyadic-level data are adopted to test the hypothesis.
Findings
The findings shed light on the mechanism that drive SP by firm–customer interactions. These insights hold distinct managerial implications for firms seeking to leverage digital tools to efficiently meet customer demands.
Originality/value
This study contributes to understanding consumer–brand relationship within social media environment. It offers a synergistic perspective combined both outside-in and inside-out thinking, and explains how consumer–brand relationship can be fostered from both customers and salespeople. It highlights the significance of customer community engagement and salespeople dynamic learning capability as crucial factors in building strong consumer–brand relationship.
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Vít Hinčica, Hana Řezanková and Jingyi Qi
The aim of the paper is to explore how Chinese consumers perceive the quality of cosmetics products and if the Chinese youth differs in the perception from older generations. The…
Abstract
Purpose
The aim of the paper is to explore how Chinese consumers perceive the quality of cosmetics products and if the Chinese youth differs in the perception from older generations. The paper fills the current research gap in revealing which intrinsic and extrinsic parameters are the most and least associated with cosmetic products’ quality by young and older Chinese consumers. It also inquiries about how other selected factors (e.g. type of store, store’s trade name, the use of influencers, etc.) contribute to the perceived quality of cosmetic products.
Design/methodology/approach
Primary data were collected from 423 Chinese respondents by an online questionnaire in their native language. Statistical tests of independence, correlation and cluster analysis were applied to reveal the relationships between variables.
Findings
The highest number of statistically significant dependencies of meritorious variables was associated with age groups of young and older consumers, thus suggesting greater differences in quality perception between younger and older Chinese generations. The paper also confirms that intrinsic cues prevail over extrinsic when consumers evaluate the quality of cosmetic products.
Practical implications
The results deepen the understanding of the current preferences of Chinese consumers of cosmetic products when assessing the quality of cosmetics and represent a solid basis for further research. Moreover, they may help companies from the cosmetics industry better comprehend how different categories of people determine cosmetic products’ quality.
Originality/value
The paper uses a large convenience sample of respondents from different Chinese regions and points to several differences between younger and older generations of Chinese consumers of cosmetics.