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1 – 10 of 987Jin Jeong, Ha Kyung Lee and Yuri Lee
The purpose of this study is to investigate the effect of brand experiences through cafés or art spaces in luxury fashion flagships on consumers’ buying behavior toward authorized…
Abstract
Purpose
The purpose of this study is to investigate the effect of brand experiences through cafés or art spaces in luxury fashion flagships on consumers’ buying behavior toward authorized shopping channels.
Design/methodology/approach
Online questionnaires are used by adapting measurements from prior research. We test whether positive relationships exist between multi-faceted (i.e. sensory, emotional, intellectual, and relational) experiences, consumer’s revisiting intention toward the experiential spaces, and the purchase intention of luxury fashion goods from authorized channels, especially focusing on the mediation effect of the intention to revisit. We also include the experiential space type (cafés vs. art exhibitions) as moderator.
Findings
The results confirm that sensory, emotional, intellectual, and relational experiences in cafés or art exhibitions of luxury fashion flagships have a positive impact on the intention to revisit. This revisit intention to experience space has a significant effect on purchase intention from authorized shopping channels. Specifically, sensory experiences in an art space could lead to a positive revisit intention for consumers. Furthermore, relational experiences in cafés could create positive revisit intention in consumers.
Originality/value
This is the first study to compare consumers' perceptions by categorizing extended brand spaces and assessing experiential marketing for authorized shopping channels.
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Jang Gu Kang and Jeong Jin Lee
Traditionally, people values KTB futures contracts using the model based on the cost-of-carry argument. However, the underlying commodity for the KTB futures is non-tradable, and…
Abstract
Traditionally, people values KTB futures contracts using the model based on the cost-of-carry argument. However, the underlying commodity for the KTB futures is non-tradable, and so the cost of carry argument cannot be applied to the KTB futures. This paper regards KTB futures contracts as interest-rate derivatives, and prices them using the Black-Karasinski (B-K) term structure model. This paper documents that (1) the market prices of KTB futures are more close to B-K model price than the price by the cost-of-carry argument, though the KTB futures are generally underpriced in the market even under the B-K model; (2) The extent of underpricing is a decreasing function of the remaining maturity of the futures, and becomes smaller recently; (3) The cost of carry argument relatively overprices the KTB futures, and the degree of overpricing is a decreasing function of interest rates and the remaining maturity of the futures; (4) The daily resettlement in the futures contracts affects the futures price very little; (5) The trading strategies based on the theoretical pricing models produce very high trading profit.
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Toan Van Nguyen, Jin-Hyeon Jeong and Jaewon Jo
Because mobile manipulators are unable to climb stairs, the elevator operation is a crucial capacity to help those kinds of robot systems work in modern multifloor buildings…
Abstract
Purpose
Because mobile manipulators are unable to climb stairs, the elevator operation is a crucial capacity to help those kinds of robot systems work in modern multifloor buildings. Here, the elevator button manipulation is considered as an efficient approach to fulfill that requirement. Previously, some studies presented elevator button recognition algorithms while some others designed schemes for the button manipulation work. However, the mobile robot, the manipulator and the camera in their robot systems are asynchronous. Besides, the time-consuming calibration for the camera is inevitable, especially in changeable environments. This paper aims to present an alternative method for the elevator button manipulation to overcome mentioned shortcomings.
Design/methodology/approach
In this paper, the elevator button manipulation is conducted by using the visual-based self-driving mobile manipulator in which the autonomous mobile robot, the manipulator and the camera cooperate more efficiently. Namely, the mobile robot does not need to be located exactly in front of the elevator panel as the manipulator has the ability to adjust the initial frame of the camera based on the system kinematic synchronization. In addition, the proposed method does not require the real world coordinates of elevator buttons, but uniquely using their pixel positions. By doing this, not only is the projection from two-dimensional pixel coordinates to three-dimensional (3D) real world coordinates unnecessary, but also the calibration of the camera is not required.
Findings
The proposed method is experimentally verified by using a visual-based self-driving mobile manipulator. This robotic system is the integration of an autonomous mobile robot, a manipulator and a camera mounted on the end-effector of the manipulator.
Research limitations/implications
Because the surface of the elevator button panel is usually mirror-like, the elevator button detection is easily affected by the glare and the brightness of the environmental light condition.
Practical implications
This robot system can be used for the goods delivery or the patrol in modern multifloor buildings.
Originality/value
This paper includes three new features: simultaneously detecting and manipulating elevator buttons without the projection from pixel coordinates to 3D real world coordinates, a kinematic synchronization to help the robot system eliminate accumulated errors and a safe human-like elevator button manipulation.
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Ann Marie Fiore and Hyun‐Jeong Jin
Image interactivity allows the customer to create and manipulate visual images of a product on a Web site. We measured the effect of exposure to an image interactivity function…
Abstract
Image interactivity allows the customer to create and manipulate visual images of a product on a Web site. We measured the effect of exposure to an image interactivity function from an apparel retailer’s Web site on approach responses towards the retailer. The image interactivity function from the Web site allowed participants to mix and match apparel product images to help determine how well they coordinated. Dependent variables used to tap approach responses were attitude towards the online store, willingness to purchase from the online store, willingness to return to the online store, probability of spending more time than planned shopping on the site, and likelihood of patronizing the online retailer’s bricks‐and‐mortar store. We employed a repeated‐measures experimental design with 103 subjects. Paired t‐tests provided empirical support for the effect of image interactivity on enhancing approach responses towards the retailer. However, differences in approach responses existed between males and females. Marketing implications were provided.
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The present study aims to demonstrate that the volunteering licenses people to indulge in luxury purchase, and both heightened moral self-evaluation and reduced guilt mediate the…
Abstract
Purpose
The present study aims to demonstrate that the volunteering licenses people to indulge in luxury purchase, and both heightened moral self-evaluation and reduced guilt mediate the effect of licensing on ratings of a luxury item by implementing three experimental studies. This study explained the moral licensing behavior using a passive goal guidance model: i.e., people license themselves to indulge when people perceive progress on one of their long-term goals.
Design/methodology/approach
In this paper, three experiments were used to test hypotheses.
Findings
The present paper is new in terms of three aspects. First, moral self-evaluation as a mediator is tested using a more stringent method in comparison to prior studies. Second, reduced guilt which had not yet been explicitly tested is established as a mediator. Third, the present study demonstrates that the passive goal guidance model as a valid theory in explaining the licensing behavior by showing that when people perceive progress in a long-term goal by helping others in need, they are more likely to engage in dysfunctional luxury brand purchases. Previous studies have used credentialing theory to explain this.
Originality/value
The present study established and confirmed that reduced guilt is a mediator in the licensing effect on the purchase of luxury items.
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So Won Jeong and Jae-Eun Chung
Building on the resource-based view (RBV), this study examines the differential roles of internal and external social capital (SC) in enhancing the marketing innovation (MI)…
Abstract
Purpose
Building on the resource-based view (RBV), this study examines the differential roles of internal and external social capital (SC) in enhancing the marketing innovation (MI), competitive advantage and financial performance of Korean small and medium-sized enterprises (SME) in export markets.
Design/methodology/approach
In total, 197 valid cases were obtained from Korean manufacturing SMEs in the consumer goods sector. Then, a path analysis was employed to test the proposed hypotheses.
Findings
First, SME internal SC positively influenced MI, whereas external SC positively influenced foreign distributor's MI (or foreign distributor MI). Second, SME MI was positively associated with foreign distributor MI. Third, no statistical differences were found in the strength of the paths from foreign distributor and SME MI to competitive advantage. Meanwhile, foreign distributor MI positively affected financial performance more than SME MI. Fourth, SME competitive advantage predicted a positive financial performance. Finally, the effect of SME MI on financial performance had an inverted “U” shape.
Originality/value
This study fills a research gap in the MI literature by identifying MI in terms of its actors (SMEs and their foreign distributors) and examining the differential roles of internal and external SC in MI.
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Hyeon Jeong Cho, Byoungho Ellie Jin and Daeun Chloe Shin
Drawing on the resource-based view and contingency theory, this study aims to investigate the effects of organizational capabilities – technology capability and marketing…
Abstract
Purpose
Drawing on the resource-based view and contingency theory, this study aims to investigate the effects of organizational capabilities – technology capability and marketing capability – on small- and medium-sized enterprises’ (SMEs’) export performance and the moderating roles of contingent factors in this relationship in the context of a highly competitive export-oriented economy.
Design/methodology/approach
The research framework was tested using a three-way stepwise hierarchical multiple regression analysis with data gathered from 531 Korean international SMEs.
Findings
In addition to the direct effects of two types of organizational capabilities on export performance, the results show that both capabilities were critical when the export market was competitive, and marketing capability was more important when exporting with a brand name and targeting a developing country.
Originality/value
This study further extends the literature on SMEs’ internationalization in the context of highly competitive export-driven markets and highlights the importance of strategically allocating SMEs’ capabilities to reap optimal export performance by considering dynamic contingencies.
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Reza Ashari Nasution, So Won Jeong, Byoungho Ellie Jin, Jae-Eun Chung, Heesoon Yang, Robert Jeyakumar Nathan and Devi Arnita
The purpose of this study is to explore the acculturation caused by the Korean wave among Indonesian Muslim consumers, especially in the food and cosmetic sectors, based on…
Abstract
Purpose
The purpose of this study is to explore the acculturation caused by the Korean wave among Indonesian Muslim consumers, especially in the food and cosmetic sectors, based on religious grounds.
Design/methodology/approach
Data were collected through focus group interviews with 20 Muslim respondents in Indonesia.
Findings
The findings specifically highlighted that Muslim consumers’ acceptance of Korean products varied. Muslim consumers’ acceptance was influenced by similarities and differences in values between Islamic and Korean cultures. Consumers categorised into each acculturation mode (assimilation, separation, integration and marginalisation) showed different behavioural patterns in Korean product acceptance. This study proposes that global products can be optimised through specific and targeted marketing campaigns for different types of Muslim consumers with products that comply with their religious values.
Originality/value
Few studies have explored the importance of religious values (e.g. righteousness, compassion and respect for others) with respect to the acceptance of foreign products in the acculturation context. Additionally, how values from other cultures reconcile with the Indonesian Muslims’ affinity for Korean culture has been limitedly studied. This study aims to fill these gaps by identifying the role of religious factors in the acceptance of global products by taking the example of Indonesian Muslim consumers and Korean products.
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So Won Jeong, Byoungho Ellie Jin and Sojin Jung
Drawing on the resource-based view, the purpose of this paper is to investigate the link between resource capabilities and performance by incorporating two network dimensions…
Abstract
Purpose
Drawing on the resource-based view, the purpose of this paper is to investigate the link between resource capabilities and performance by incorporating two network dimensions (i.e. social and business networks), a moderator (i.e. international experience) and a mediator (i.e. marketing capabilities).
Design/methodology/approach
SME data were collected via surveys. A sampling frame of 3,000 exporting manufactures was developed based on a database sourced from the Korea Chamber of Commerce and Industry. The authors first contacted the managers of each firm in the sampling frame through e-mail or phone to receive permission, and then sent a paper questionnaire. The authors analyzed 392 valid cases using a path analysis.
Findings
The findings largely confirmed the hypotheses in the proposed framework based on the RBV. While social networks only enhanced marketing capabilities and did not directly lead to international performance, business networks enhanced both. Also, unlike social networks, the influence of SME business networks on international performance was weakened as international experience increased. This study found that marketing capabilities mediated the path from business networks to international performance.
Research limitations/implications
The study explained the distinctive roles played by social and business networks in international performance, extending our knowledge of the RBV by showing how firm resources can turn into sustainable competitive advantages. More importantly, the integration of time into the discussion on networks and international performance extended the business network internationalization process model.
Practical implications
The authors suggest that Korean SMEs focus on developing their own marketing capabilities by capitalizing on their social and business networks, which could directly enhance international performance. Governments can also offer assistance to SMEs for developing their own marketing capabilities during the initial stages of internationalization, since the benefit of business networks diminishes as international experience increases.
Originality/value
By testing the proposed link between resource capabilities and performance, this study suggested how SME networks can contribute to international performance, extending our understanding of RBV. This study further confirmed the dynamic impact of business networks on international performance, such that it changes over the course of the internationalization process.
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This paper aims to investigate the consumption and actual purchase behaviour of Malaysian food consumers who have experienced of buying imported food and to compare the…
Abstract
Purpose
This paper aims to investigate the consumption and actual purchase behaviour of Malaysian food consumers who have experienced of buying imported food and to compare the differences between two groups, Muslim and non-Muslim.
Design/methodology/approach
This study collected data from the imported food buyers in Malaysia using a self-administered questionnaire. A total of 435 usable responses were used for further analysis. To identify the Malaysian consumers’ imported food consumption, exploratory factor analysis was used. A t-test and χ2 test were applied to compare the difference of consumer groups between Muslim and non-Muslims.
Findings
The results have found the determinants of imported food purchasing of both Muslim and non-Muslim consumers and the most perceived quality aspects related to their food lifestyles. Malaysian consumers, regardless of religion, are most affected by the intrinsic factors like nutrients, health functionality and freshness. Muslim consumers also mostly perceive taste as a quality aspect regarding to their food lifestyles.
Practical implications
This study provides a number of potentially important and valuable resources for the manufacturer or exporters seeking to enter the Malaysian food market. Imported food into Malaysia should adopt the customised strategies through the products emphasising health benefits and tastes to achieve maximum marketing results.
Originality/value
This paper contributes important information about imported food consumption of Malaysian consumers. Therefore, it will be useful for food manufacturers or exporters from in particular non-Muslim countries to understand Muslim consumers’ perception and purchasing behaviour towards imported food.
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