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The Myers‐Briggs Type Indicator is an extremely useful tool that can be used for career counselling, placement, quality circle teams, team development, and self‐understanding during career assessment. Experience derived from its use within such companies as Fine Fare Limited, Honeywell Control Systems Limited, Hewlett‐Packard Limited and also the EITB (Bristol office) shows that it is not a panacea for every organisation but it does allow positive development of individual strengths within teams. Organisations' usage of psychological instruments demonstrates acceptance of the value of people as a resource.

In order to create new ideas, Hewlett‐Packard firstly identified the true innovators, entrepreneurs and intrapreneurs, and secondly created a climate in which they could flourish.

Innovation Teams (“I” Teams) In mid‐1985 managers at Hewlett‐Packard's Queensferry Microwave Operation (QMO), near Edinburgh, reviewed the development of QMO during 1984 and 1985 and projected the objectives and strategies for 1986–1988.

Introduction As public and private organisations in all sectors undergo unprecedented change on many fronts, functional roles are changing too, and with them the skills required for effective performance. Administrative competence and technical specialism remain essential ingredients. Increasingly, however, “change‐agent” skills of facilitation are required of trainers, personnel and other management services, if they are to provide proactive direction and support for the achievement of business goals.