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Article
Publication date: 1 February 1996
Based on interviews with hotel managers, discusses the importance of communication, and examines problems in both upward and downward communication. Suggests various ways of…
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Abstract
Based on interviews with hotel managers, discusses the importance of communication, and examines problems in both upward and downward communication. Suggests various ways of overcoming these problems. Finally, reviews implications of these problems for managers.
Details
International Journal of Contemporary Hospitality Management, vol. 8 no. 1
Type: Research Article
ISSN: 0959-6119