Search results
1 – 10 of 74K2's work with AXA (UK) has developed from a single “athlete at work” workshop for one manager into a high‐performance coaching program across 40 claims teams in multiple sites…
Abstract
Purpose
K2's work with AXA (UK) has developed from a single “athlete at work” workshop for one manager into a high‐performance coaching program across 40 claims teams in multiple sites. It also formed part of AXA's Fast Forward initiative for accelerating individual talent. This paper aims to explore how the program developed at such scale, changing the inherent performance culture within AXA's critical claims business and giving the teams improved control over their results outcome.
Design/methodology/approach
Delivery of K2's elite team program to front line claims teams and management personnel was designed to inspire confidence, improve morale and establish a network of support, thereby triggering a sustainable cultural change within the organization and all‐round better performance.
Findings
The author demonstrates how a structured, premeditated performance program can often lead to unexpected, organic shifts in behavior that positively influence and alter a company's future outlook and performance ratio. By taking ownership of new styles of working, leaders can inspire and innovate through workforce participation, creating highly beneficial standalone initiatives that are adopted into the business on a permanent basis.
Originality/value
The article summarizes the relationship between K2 and AXA Claims, the difficulties facing both staff and leaders at the outset of the program, and how K2 set about effecting lasting change through use of individual and team techniques and methodologies.
Details
Keywords
Jonathan Houdmont, Liza Jachens, Raymond Randall and Jim Colwell
Job stressor exposure is associated with mental health in police officers. Police stress research rarely draws a distinction between urban and rural policing, raising the…
Abstract
Purpose
Job stressor exposure is associated with mental health in police officers. Police stress research rarely draws a distinction between urban and rural policing, raising the possibility that stressors specific to the rural context remain unidentified and their implications unknown. This may hinder actions to protect the mental health of those involved in policing rural communities.
Design/methodology/approach
Among rural policing teams in an English county police force this study used an exploratory sequential mixed method design to (1) identify and quantify exposure to rural policing stressors and (2) examine links between job stressor exposure and psychological distress.
Findings
Interviews (N = 34) identified three rural policing job stressor themes: (1) job demands, (2) isolation and (3) critical decisions. Survey data (N = 229) indicated significant differences in exposure by rank to demand and critical decision stressors, with police community support officers (PCSOs) reporting lower exposure than officers of constable and sergeant rank. Overall, 44% of respondents reported symptoms of psychological distress indicative of likely minor psychiatric disorder; higher levels of psychological distress were associated with higher stressor exposure across all three job stressor themes for PCSOs and constables and within the job demand theme for sergeants.
Originality/value
Findings point towards practical actions focussed on resource provision for officers and a research strategy to ameliorate the impact of stressors in English rural policing.
Details
Keywords
In deeply divided societies such as Northern Ireland the question of police reform cannot be divorced from broader political issues. This article looks at the connections between…
Abstract
In deeply divided societies such as Northern Ireland the question of police reform cannot be divorced from broader political issues. This article looks at the connections between police reform and the political process, in the particular context of the recommendations of the Patten Report, which put forward a framework for a fundamental reform of policing in Northern Ireland. The problems encountered during the subsequent reform process – both political and institutional – are discussed. It is argued that the model of a decentralized and democratically accountable police service, based on the core principle of community policing, although not fully realized, offers a model for policing in societies which are becoming increasingly multi‐ethnic.
Details
Keywords
Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are…
Abstract
Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.
The purpose of this paper is to explain why Singapore has succeeded in curbing the problem of police corruption and to identify the six lessons which other Asian countries can…
Abstract
Purpose
The purpose of this paper is to explain why Singapore has succeeded in curbing the problem of police corruption and to identify the six lessons which other Asian countries can learn from Singapore's experience.
Design/methodology/approach
The paper analyzes the causes of police corruption in Singapore during the British colonial period and describes the measures adopted by the People's Action Party government after assuming office in June 1959 to curb police corruption. The effectiveness of these measures is assessed by referring to Singapore's perceived extent of corruption according to three international indicators and the reported cases of police corruption from 1965 to 2011.
Findings
The Singapore Police Force has succeeded in minimizing police corruption by improving salaries and working conditions, cooperating with the Corrupt Practices Investigation Bureau, enhancing its recruitment and selection procedures, providing training and values education for its members, and adopting administrative measures to reduce the opportunities for corruption. Other Asian countries afflicted with rampant police corruption can learn six lessons from Singapore's success.
Originality/value
This paper will be of interest to those policy makers, scholars, and anti-corruption practitioners, who are interested in learning how Singapore has succeeded in curbing police corruption.
Details
Keywords
This chapter compares a ‘deific decree’ insanity case with constitutional originalism debates as a way to understand the boundaries of the legal person and the nature of law. The…
Abstract
This chapter compares a ‘deific decree’ insanity case with constitutional originalism debates as a way to understand the boundaries of the legal person and the nature of law. The criminal defendant who claims innocence on the ground that ‘God told me to’ does not embody a conflict between law and religion, but a conflict between law’s demand for intersubjectivity and the subjectivity of a ‘higher truth known only to me’. In the same way, the originalist interpreter of the constitution rejects precedent in favour of a higher truth that need not be ‘like’ anything before. One approach to broaching this conflict between law and revelation is to understand law’s domain as temporal and incomplete – to imagine a humble rather than absolute law. On this view, the person is also not ‘absolute subjectivity’, but is compelled by legal fidelity to treat like alike and therefore under an obligation to imagine a ‘me’ as ‘we’. Or, to put it another way, to bring the person and the law into relationship is to reject a ‘revelatory’ interpretation of ‘original’ or ‘divine’ law in favour of an incompletely intersubjective common law that links me to we through customs and time. At the same time, by acknowledging law’s incompleteness, we can see unreasonable revelation sometimes as a possibility and not always as an insanity.
Details