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Article
Publication date: 9 February 2015

Jill Pattison and Theresa Kline

The purpose of this paper is to identify managerial and organizational characteristics and behaviors that facilitate the fostering of a just and trusting culture within the…

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Abstract

Purpose

The purpose of this paper is to identify managerial and organizational characteristics and behaviors that facilitate the fostering of a just and trusting culture within the healthcare system.

Design/methodology/approach

Two studies were conducted. The initial qualitative one was used to identify themes based on interviews with health care workers that facilitate a just and trusting culture. The quantitative one used a policy-capturing design to determine which factors were most likely to predict outcomes of manager and organizational trust.

Findings

The factors of violation type (ability vs integrity), providing an explanation or not, blame vs no blame by manager, and blame vs no blame by organization were all significant predictors of perceptions of trust.

Research limitations/implications

Limitations to the generalizability of findings included both a small and non-representative sample from one health care region.

Practical implications

The present findings can be useful in developing training systems for managers and organizational executive teams for managing medical error events in a manner that will help develop a just and trusting culture.

Social implications

A just and trusting culture should enhance the likelihood of reporting medical errors. Improved reporting, in turn, should enhance patient safety.

Originality/value

This is the first field study experimentally manipulating aspects of organizational trust within the health care sector. The use of policy-capturing is a unique feature that sheds light into the decision-making of health care workers as to the efficaciousness of particular managerial and organizational characteristics that impact a just and trusting culture.

Details

International Journal of Health Care Quality Assurance, vol. 28 no. 1
Type: Research Article
ISSN: 0952-6862

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Book part
Publication date: 5 October 2017

Jonathan Hustler

Rural theology is explained here as a form of practical theology that seeks to interpret the rural context in the light of the central themes of Christian theology and vice versa…

Abstract

Rural theology is explained here as a form of practical theology that seeks to interpret the rural context in the light of the central themes of Christian theology and vice versa. If Christian theology can be understood as concerning belief in God and the understanding of human relationships with God, the created order, and each other in the light of that belief, rural theology expresses that in the light of the lived experience in a rural context, which for these purposes is the daily bulletin from Ambridge. The author draws on his experience of teaching in the Cambridge Theological Federation to reflect on three recent examples: the recent changes at Brookfield in response to the perennial issue of the milk price lead us to ask who benefits from the production of higher quality food; the care for the land and Adam Macy’s reforms at Home Farm point us to issues about sustainability and responsibility; and the cohesion of a community with shared values and its treatment of Rob Titchener asks questions about the limits of inclusion. As with much practical theology, the outcome of the reflection is in ethical action and some further ethical questions, which, as the example of Jim Lloyd’s philosophical conversations with Alan Franks illustrate, are not the monopoly of the Church.

Details

Custard, Culverts and Cake
Type: Book
ISBN: 978-1-78743-285-7

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Article
Publication date: 30 September 2014

Kate Darian-Smith and Nikki Henningham

The purpose of this paper is to examine the development of vocational education for girls, focusing on how curriculum and pedagogy developed to accommodate changing expectations…

469

Abstract

Purpose

The purpose of this paper is to examine the development of vocational education for girls, focusing on how curriculum and pedagogy developed to accommodate changing expectations of the role of women in the workplace and the home in mid-twentieth century Australia. As well as describing how pedagogical changes were implemented through curriculum, it examines the way a modern approach to girls’ education was reflected in the built environment of the school site and through its interactions with its changing community.

Design/methodology/approach

The paper takes a case study approach, focusing on the example of the J.H. Boyd Domestic College which functioned as a single-sex school for girls from 1932 until its closure in 1985. Oral history testimony, private archives, photographs and government school records provide the material from which an understanding of the school is reconstructed.

Findings

This detailed examination of the history of J.H. Boyd Domestic College highlights the highly integrated nature of the school's environment with the surrounding community, which strengthened links between the girls and their community. It also demonstrates how important the school's buildings and facilities were to contemporary ideas about the teaching of girls in a vocational setting.

Originality/value

This is the first history of J.H. Boyd Domestic College to examine the intersections of gendered, classed ideas about pedagogy with ideas about the appropriate built environment for the teaching of domestic science. The contextualized approach sheds new light on domestic science education in Victoria and the unusually high quality of the learning spaces available for girls’ education.

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Article
Publication date: 22 September 2020

Hilary Downey and John F. Sherry

The actual uses to which public art is put have been virtually ignored, leaving multifarious dynamics related to its esthetic encounters unexplored. Both audience agency in…

251

Abstract

Purpose

The actual uses to which public art is put have been virtually ignored, leaving multifarious dynamics related to its esthetic encounters unexplored. Both audience agency in placemaking and sensemaking and the agentic role of place as more than a mere platform or stage dressing for transformation are routinely neglected. Such transformative dynamics are analyzed and interpreted in this study of the Derry–Londonderry Temple, a transient mega-installation orchestrated by bricoleur artist David Best and co-created by sectarian communities in 2015.

Design/methodology/approach

A range of ethnographic methods and supplemental netnography were employed in the investigation.

Findings

Participants inscribed expressions of their lived experience of trauma on the Temple's infrastructure, on wood scrap remnants or on personal artifacts dedicated for interment. These inscriptions and artifacts became objects of contemplation for all participants to consider and appreciate during visitation, affording sectarian citizens opportunity for empathic response to the plight of opposite numbers. Thousands engaged with the installation over the course of a week, registering sorrow, humility and awe in their interactions, experiencing powerful catharsis and creating temporary cross-community comity. The installation and the grief work animating it were introjected by co-creators as a virtual legacy of the engagement.

Originality/value

The originality of the study lies in its theorizing of the successful delivery of social systems therapy in an esthetic modality to communities traditionally hostile to one another. This sustained encounter is defined as traumaturgy. The sacrificial ritual of participatory public art becomes the medium through which temporary cross-community cohesion is achieved.

Details

Arts and the Market, vol. 10 no. 3
Type: Research Article
ISSN: 2056-4945

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Article
Publication date: 1 March 1912

THE question of the advisability of exercising a censorship over literature has been much before the public of late, and probably many librarians have realised how closely the…

49

Abstract

THE question of the advisability of exercising a censorship over literature has been much before the public of late, and probably many librarians have realised how closely the disputed question affects their own profession.

Details

New Library World, vol. 14 no. 9
Type: Research Article
ISSN: 0307-4803

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