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This paper's central purpose is to demonstrate that facilitative alternative dispute resolution (ADR) processes can assist in the development of a built environment interdiscipline, and that a built environment interdiscipline should include an ADR course in its curriculum.

The paper presents a brief summary of two empirical studies conducted at the University of Western Australia Law School which investigated the relationship between the teaching of ADR and student engagement.

The research findings show that teaching ADR in an interactive and experiential manner can increase the students' sense of belonging to the school in which it is taught, and simultaneously can contribute to the students acquiring constructive conflict resolution skills.

The quantitative data derives from only one school in a university and subsequently, there was a lack of a control group. Yet, the sample size was sufficient for a reasonable analysis of the data and provides a base from which further studies in this field can occur.

The paper provides ideas on how to structure an ADR course within a built environment curriculum and to present ADR material in a manner that enhances student learning and engagement. In addition, the paper provides evidence of how ADR processes offer a mechanism for facilitating engagement with a common axiomatic for the built environment field and also provide a link to that axiomatic.

The paper provides an original analysis of the role of ADR in the built environment curriculum and strengthens the analysis by providing original research on the links between ADR education and student engagement.

The purpose of this paper is to determine the relative influence of the different domains of healthcare quality from the Care Experience Feedback Improvement Tool (CEFIT) and identify key predictors of healthcare quality from the patients’ perspective. Measurement is necessary to determine whether the quality of healthcare is improving. The CEFIT was developed as a brief measure of patient experience. It is important to determine the relative influence of the different domains of healthcare quality to further clarify how the CEFIT can be used and identify key predictors of healthcare quality from the patients’ perspective.

In sum, 802 people with a healthcare experience during the previous 12 months were telephoned to complete the CEFIT questions and an additional 11-point global rating of patient experience. To estimate the influence of different domains of healthcare quality on patient overall ratings of quality of healthcare experience, the authors regressed the overall rating of patient experience with each component of quality (safety, effectiveness, timely, caring, enables system navigation and person-centred).

The authors found that all of the domains of the CEFIT influenced patient experience ratings of healthcare quality. Specifically, results show the degree of influence, the impact of demographics and how high scores for overall rating of patient experience can be predicted.

The findings suggest that all of the CEFIT domains are important in terms of capturing the wholeness of the patient experience of healthcare quality to direct local quality improvement.

This literature review aims to portray the thematic landscape of the Pacific Accounting Review (PAR) from 2013 to 2023. This paper also synthesises the special issues in PAR and identifies the main research streams that facilitate contemplating the dialogic interactions between PAR and real-world challenges. Furthermore, this paper aligns these streams with the emerging concerns in Sustainable Development Goals (SDGs) and technological disruptions to propose impactful future directions for publications in PAR.

This review adopts bibliometric analysis to establish the main research streams and objective measures for directing future publications. This paper acquires the data of 310 PAR articles from the Web of Science and ensure the data integrity before the analysis. Based on this technique, this paper also analyses PAR’s productivity, authorship and local and global impacts.

Our bibliometric analysis reveals three key research streams: (1) ESG practices and disclosures, (2) informal institutions in accounting and (3) accounting in transition. This finding affirms PAR’s relevance to real-world accounting challenges. Using a thematic map, this paper portrays the current state of PAR’s topics to identify potential directions for future publications. Further, this paper proposes three future paths for PAR: (1) the research agenda for non-financial reporting, (2) research relating to and from diverse countries considering both formal and informal contemporary contextual factors and (3) the future of the evolving accounting profession.

This study adds value to the existing PAR reviews by extending our knowledge with the latest publications, demonstrating an objective and replicable approach, and offering future directions for PAR publications.