Eunice Taylor, Mariam Al Yousuf, Eyad Saleh Nassar, Mohamed Saleh and Jiji Philip
This paper aims to explore the particular dilemma of achieving international best practice and regulatory compliance for food safety in small local restaurants with limited…
Abstract
Purpose
This paper aims to explore the particular dilemma of achieving international best practice and regulatory compliance for food safety in small local restaurants with limited resources, low levels of literacy and no common language. It is the fourth article in a Worldwide Hospitality and Tourism Themes theme issue presenting a comprehensive government strategy for improving food safety management standards across the hospitality industry.
Design/methodology/approach
The article outlines extensive industry fieldwork involving on-site observations and interviews, undertaken by researchers from the relevant cultural backgrounds to identify common practices and specific risks, and facilitate targeted interventions.
Findings
As expected, the independent restaurant sub-sector in Abu Dhabi is similar to international norms, with the additional challenge of language and literacy. In-depth on-site observations reveal a range of high-risk situations and practices, which require specific solutions from government to raise food safety levels.
Practical implications
This article clarifies the scale and nature of the independent restaurant sub-sector of hospitality businesses, and uses in-depth, culturally appropriate research to identify the reality of food safety practices, major risks and areas for improvement. It identifies a list of 18 practices found in small hospitality businesses, which if controlled would make a significant difference to food safety.
Originality/value
The article will be of value to practitioners, researchers, policy makers and other stakeholders involved in the food industry.
Details
Keywords
Support sought for changes to copyright law EIIA members have been asked to support a change in the copyright laws to permit some ‘fair use’ copying of software. A proposal is…
Abstract
Support sought for changes to copyright law EIIA members have been asked to support a change in the copyright laws to permit some ‘fair use’ copying of software. A proposal is likely to go to the European Commission this month. Meanwhile, Memoranda of Mutal Understanding have been signed with the United States' HA and Japan's JICOA, to co‐operate in activities such as supporting the free flow of information.
Saztec Europe forms new division. Saztec Europe has formed a new division which will specifically concentrate on marketing its services to European libraries. Chris Dowd and…
Abstract
Saztec Europe forms new division. Saztec Europe has formed a new division which will specifically concentrate on marketing its services to European libraries. Chris Dowd and Glenda Rousseau, who have 30 years of bibliographic services experience between them, head a team of 10 specialists in London and Scotland. Detailed knowledge and experience in multilingual database creation are claimed. Talks are currently taking place with European national libraries on the prospects for further work of this kind. Conrad Lealand, Managing Director of Saztec Europe, said he believed a number of major catalogue conversions would take place during the next four years.