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Article
Publication date: 1 November 2006

Jianxi Cheng, David G. Proverbs and Chike F. Oduoza

Client satisfaction is one of the major determinants of project success and therefore is a fundamental issue for construction participants who must constantly seek to improve…

3647

Abstract

Purpose

Client satisfaction is one of the major determinants of project success and therefore is a fundamental issue for construction participants who must constantly seek to improve their performance if they are to survive in the marketplace. However, client satisfaction has remained an elusive issue for a majority of construction professionals. This research aims to investigate the performance of construction consultants to determine those key performance attributes which have a crucial impact on client satisfaction, and from that to identify ways of improving the services provided by such consultants.

Design/methodology/approach

This research presents the results of a UK‐wide client satisfaction survey based on the performance of a large engineering and management consultancy organisation whom they employed.

Findings

Results indicate that key performance attributes for consultants including technical accuracy; overall quality of services and people, have been identified as the main client satisfaction criteria. Clients consider effective communications and their service providers as being most important in determining their satisfaction levels. Furthermore, it is revealed that clients' strategic decisions and the overall performance of consultants in those key areas make a significant contribution towards client satisfaction.

Originality/value

The outcome of this research will improve the understanding of the client satisfaction phenomenon and benefit clients and construction consultants.

Details

Engineering, Construction and Architectural Management, vol. 13 no. 6
Type: Research Article
ISSN: 0969-9988

Keywords

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Book part
Publication date: 19 December 2016

Akhilesh Chandra Prabhakar

Abstract

Details

The Current Global Recession
Type: Book
ISBN: 978-1-78635-157-9

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Article
Publication date: 28 June 2013

Sheau‐yueh J. Chao

The purpose of this paper is to provide the historical background of genealogical records and analyze the value of Chinese genealogical research through the study of names and…

325

Abstract

Purpose

The purpose of this paper is to provide the historical background of genealogical records and analyze the value of Chinese genealogical research through the study of names and genealogical resources.

Design/methodology/approach

The paper examines the historical evolution and value of Chinese genealogical records, with the focus on researching the Islamic Chinese names used by the people living in Guilin. The highlight of this paper includes the analysis and evolution of the Islamic Chinese names commonly adopted by the local people in Guilin. It concludes with the recommendations on emphasizing and making the best use of genealogical records to enhance the research value of Chinese overseas studies.

Findings

The paper covers the history of Islam and describes how the religion was introduced into China, as well as Muslims' ethnicity and identity. It also places focus on the importance of building a research collection in Asian history and Chinese genealogy.

Research limitations/implications

This research study has a strong subject focus on Chinese genealogy, Asian history, and Islamic Chinese surnames. It is a narrow field that few researchers have delved into.

Practical implications

The results of this study will assist students, researchers, and the general public in tracing the origin of their surnames and developing their interest in the social and historical value of Chinese local history and genealogies.

Social implications

The study of Chinese surnames is, by itself, a particular field for researching the social and political implications of contemporary Chinese society during the time the family members lived.

Originality/value

Very little research has been done in the area of Chinese local history and genealogy. The paper would be of value to researchers such as historians, sociologists, ethnologists and archaeologists, as well as students and anyone interested in researching a surname origin, its history and evolution.

Available. Open Access. Open Access
Article
Publication date: 19 August 2020

T. Tamizh Chelvam and M. Sivagami

Let H…

581

Abstract

Let H be a connected subgraph of a connected graph G. The H-structure connectivity of the graph G, denoted by κ(G;H), is the minimum cardinality of a minimal set of subgraphs F={H1,H2,,Hm} in G, such that every HiF is isomorphic to H and removal of F from G will disconnect G. The H-substructure connectivity of the graph G, denoted by κs(G;H), is the minimum cardinality of a minimal set of subgraphs F={J1,J2,,Jm} in G, such that every JiF is a connected subgraph of H and removal of F from G will disconnect G. In this paper, we provide the H-structure and the H-substructure connectivity of the circulant graph Cir(n,Ω) where Ω={1,,k,nk,,n1},1kn2 and the hypercube Qn for some connected subgraphs H.

Details

Arab Journal of Mathematical Sciences, vol. 27 no. 1
Type: Research Article
ISSN: 1319-5166

Keywords

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Article
Publication date: 18 September 2023

Mohammadreza Akbari

The purpose of this study is to examine how the implementation of edge computing can enhance the progress of the circular economy within supply chains and to address the…

835

Abstract

Purpose

The purpose of this study is to examine how the implementation of edge computing can enhance the progress of the circular economy within supply chains and to address the challenges and best practices associated with this emerging technology.

Design/methodology/approach

This study utilized a streamlined evaluation technique that employed Latent Dirichlet Allocation modeling for thorough content analysis. Extensive searches were conducted among prominent publishers, including IEEE, Elsevier, Springer, Wiley, MDPI and Hindawi, utilizing pertinent keywords associated with edge computing, circular economy, sustainability and supply chain. The search process yielded a total of 103 articles, with the keywords being searched specifically within the titles or abstracts of these articles.

Findings

There has been a notable rise in the volume of scholarly articles dedicated to edge computing in the circular economy and supply chain management. After conducting a thorough examination of the published papers, three main research themes were identified, focused on technology, optimization and circular economy and sustainability. Edge computing adoption in supply chains results in a more responsive, efficient and agile supply chain, leading to enhanced decision-making capabilities and improved customer satisfaction. However, the adoption also poses challenges, such as data integration, security concerns, device management, connectivity and cost.

Originality/value

This paper offers valuable insights into the research trends of edge computing in the circular economy and supply chains, highlighting its significant role in optimizing supply chain operations and advancing the circular economy by processing and analyzing real time data generated by the internet of Things, sensors and other state-of-the-art tools and devices.

Details

Management Decision, vol. 62 no. 9
Type: Research Article
ISSN: 0025-1747

Keywords

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Book part
Publication date: 11 May 2007

Vivian Heung and David Grossman

This study aims to make explicit fundamental challenges, which includes children with disabilities and special educational needs in education in China, Hong Kong, and Indonesia…

Abstract

This study aims to make explicit fundamental challenges, which includes children with disabilities and special educational needs in education in China, Hong Kong, and Indonesia under the current conceptions of Inclusion and Education for All (EFA). Based on extensive research and staff development work in these places, this chapter argues for uniting the aims of inclusive education and EFA in order to realize the goal of EFA in all countries. Such a transformative agenda will require a new model of looking at difficulties in learning and the concept of diversity in education. Unless a conscious effort is made to move our thinking and planning from EFA to Inclusive EFA, we will not achieve true universal education.

Details

Education for All
Type: Book
ISBN: 978-0-7623-1441-6

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