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Article
Publication date: 28 September 2012

Jiann‐Cherng Shieh

In the digital library era, library websites are recognized as the extension of library services. The usability and findability of library websites are growing more and more…

1356

Abstract

Purpose

In the digital library era, library websites are recognized as the extension of library services. The usability and findability of library websites are growing more and more important to patrons. No matter how these websites have been built, they should offer the capability that patrons can find their required information quickly and intuitively. The website logs keep tracks of users' factual behaviors of finding their required information. Based on the evidences, the author attempts to reconstruct the websites to promote their internal findability.

Design/methodology/approach

In the past, the card sorting method has generally been applied to reconstruct websites to improve their internal findability. Alternately, in this research, a first attempt is made to try to use website log data to implement website reconstruction. The website log data was cleaned and user sub‐sessions were extracted according to their respective critical time of session navigation. Each sub‐session's threshold time of target page was then calculated with different weights to determine its navigating parent pages. The different weighted parent pages were utilized to reconstruct various websites. A task‐oriented experiment of four tasks and 25 participants was conducted to measure the effects of findability between the constructed websites.

Findings

By analysis of the variance of time to complete the tasks, it is shown that the reconstructed websites have better findability performance in the time spent to complete the tasks than the current one, if focusing much more on the target pages. The result clearly explores that when the parent pages of a page are selected, whether it is a target page is the most important issue to improve website findability. The target page plays a critical role in website reconstruction. Furthermore, the traditional card sorting method is applied to the case website to reconstruct it. The findability experiment is then conducted and its time to complete the tasks is compared to those of websites that are reconstructed. The approach proposed here has better effects than card sorting.

Originality/value

Mining web log data to discover user behaviors on the library website, this research applies a heuristic method to analyze the data collected to reconstruct websites. Focusing on the target pages, the reconstructed websites will have better findability. Besides traditional card sorting techniques, this paper provides an alternative way to reconstruct websites such that users can find what they need more conveniently and intuitively.

Details

The Electronic Library, vol. 30 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 5 October 2010

Jiann‐Cherng Shieh

For library service, bibliomining is concisely defined as the data mining techniques used to extract patterns of behavior‐based artifacts from library systems. The bibliomining…

1294

Abstract

Purpose

For library service, bibliomining is concisely defined as the data mining techniques used to extract patterns of behavior‐based artifacts from library systems. The bibliomining process includes identifying topics, creating a data warehouse, refining data, exploring data and evaluating results. The cases of practical implementations and applications in different areas have proved that the properly enough and consolidated data warehouse is the critical promise to successful data mining applications. However, the data warehouse creation in the processing of various data sources obviously hampers librarians to apply bibliomining to improve their services and operations. Moreover, most market data mining tools are even more complex for librarians to adopt bibliomining. The purpose of this paper is to propose a practical application model for librarian bibliomining, then develop its corresponding data processing prototype system to guarantee the success of applying data mining in libraries.

Design/methodology/approach

The rapid prototyping software development method was applied to design a prototype bibliomining system. In order to evaluate the effectiveness of the system, there was a comparison experiment of accomplishing an assigned task for 15 librarians.

Findings

With the results of system usability scale (SUS) comparison and turn‐around time analysis, it was established that the proposed model and the developed prototype system can really help librarians handle bibliomining applications better.

Originality/value

The proposed novel application bibliomining model and its developed integration system are proved to be effective and efficient in bibliomining by the task‐oriented experiment and SUS to 15 librarians. Comparing turn‐around time to accomplish the assigned task, about 35 per cent in terms of time was saved. Librarians really require an appropriate integration tool to assist them in successful bibliomining applications.

Details

The Electronic Library, vol. 28 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

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