The purpose of this paper is to investigate how companies make use of social media communication to turn crises into opportunities and how consumers respond to this brand…
Abstract
Purpose
The purpose of this paper is to investigate how companies make use of social media communication to turn crises into opportunities and how consumers respond to this brand management strategy, and evaluate the effects of this kind of advertising campaign.
Design/methodology/approach
This study uses the textual analysis method to examine the verbal fight between two brand competitors on Sina Weibo. An interpretative analysis approach is adopted to analyze a series of micro-blog messages and relevant responses and comments. A statistical analysis is conducted to reveal the public opinion on this case.
Findings
The brand crisis due to trademark dispute has been successfully turned into an advertising campaign, which received eager and favorable responses from the consumers. In the name of making apologies, the company in crisis availed itself of the Weibo platform to make a veiled protest against the verdict of the Court. The technique “acting cute” was proved to be effective in diminishing the negative effect of a brand crisis and winning public sympathy and support.
Research limitations/implications
The research findings may provide insights into the interplay between brand advertising and corporate crisis communication on the platform of social media.
Practical implications
This study can inform practitioners of useful techniques to deal with brand crises via social media.
Originality/value
The value of this study lies not only in its contribution to the body of knowledge on online crisis management with a case of Chinese companies, but also in its validation of the interplay between crisis communication and advertising.
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Mingyong Hong, Mengjie Tian and Ji Wang
By discussing the spatial spillover effect and regional heterogeneity of digital economy and green agricultural development level, this paper aims to provide countermeasures and…
Abstract
Purpose
By discussing the spatial spillover effect and regional heterogeneity of digital economy and green agricultural development level, this paper aims to provide countermeasures and suggestions for the better development of green agriculture in the contemporary era when digital economy is universally developed and at the same time provide development suggestions suitable for green agriculture's development characteristics and initial conditions for different regions.
Design/methodology/approach
This paper discusses the theoretical foundation of the digital economy and green agriculture development and utilizes panel data from 30 provinces in China from 2011 to 2018. By employing the Super-Efficiency Slack-based Measure and Malmquist-Luenberger (SBM-ML) model based on unexpected output to measure the total factor productivity of green agriculture and employing the spatial panel Durbin model to empirically test the spatiotemporal effects of the digital economy on green agriculture development from both temporal and spatial dimensions. Finally, the model is tested for robustness as well as heterogeneity.
Findings
The research findings are as follows: First, from the perspective of time effect, digital economy has a continuous driving effect on the development of green agriculture and with the passage of time, this effect becomes more and more prominent; second, from the perspective of spatial effect, digital economy has a significant positive impact on the development of local green agriculture, while digital economy has a significant negative impact on the development of surrounding green agriculture. Finally, the impact of digital economy on the development of green agriculture shows significant differences in different dimensions and regions.
Originality/value
As an important driver of economic growth, the digital economy has injected new impetus into agricultural and rural development. Along with the intensifying environmental pollution problems, how to influence the green development of agriculture through the digital economy is a proposition worthy of attention nowadays. This paper analyzes the relationship between the digital economy and agricultural green development in multiple dimensions by exploring the temporal and spatial spillover effects of the digital economy on agricultural green development, as well as the heterogeneity in different dimensions and in different regions and derives policy insights accordingly in order to improve relevant policies.
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Marc Wouters, Susana Morales, Sven Grollmuss and Michael Scheer
The paper provides an overview of research published in the innovation and operations management (IOM) literature on 15 methods for cost management in new product development, and…
Abstract
Purpose
The paper provides an overview of research published in the innovation and operations management (IOM) literature on 15 methods for cost management in new product development, and it provides a comparison to an earlier review of the management accounting (MA) literature (Wouters & Morales, 2014).
Methodology/approach
This structured literature search covers papers published in 23 journals in IOM in the period 1990–2014.
Findings
The search yielded a sample of 208 unique papers with 275 results (one paper could refer to multiple cost management methods). The top 3 methods are modular design, component commonality, and product platforms, with 115 results (42%) together. In the MA literature, these three methods accounted for 29%, but target costing was the most researched cost management method by far (26%). Simulation is the most frequently used research method in the IOM literature, whereas this was averagely used in the MA literature; qualitative studies were the most frequently used research method in the MA literature, whereas this was averagely used in the IOM literature. We found a lot of papers presenting practical approaches or decision models as a further development of a particular cost management method, which is a clear difference from the MA literature.
Research limitations/implications
This review focused on the same cost management methods, and future research could also consider other cost management methods which are likely to be more important in the IOM literature compared to the MA literature. Future research could also investigate innovative cost management practices in more detail through longitudinal case studies.
Originality/value
This review of research on methods for cost management published outside the MA literature provides an overview for MA researchers. It highlights key differences between both literatures in their research of the same cost management methods.
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Ji Wang, Yuting Yan and Junming Li
Natural gas leak from underground pipelines could lead to serious damage and global warming, whose spreading in soil should be systematically investigated. This paper aims to…
Abstract
Purpose
Natural gas leak from underground pipelines could lead to serious damage and global warming, whose spreading in soil should be systematically investigated. This paper aims to propose a three-dimensional numerical model to analyze the methane–air transportation in soil. The results could help understand the diffusion process of natural gas in soil, which is essential for locating leak source and reducing damage after leak accident.
Design/methodology/approach
A numerical model using finite element method is proposed to simulate the methane spreading process in porous media after leaking from an underground pipe. Physical models, including fluids transportation in porous media, water evaporation and heat transfer, are taken into account. The numerical results are compared with experimental data to validate the reliability of the simulation model. The effects of methane leaking direction, non-uniform soil porosity, leaking pressure and convective mass transfer coefficient on ground surface are analyzed.
Findings
The methane mole fraction distribution in soil is significantly affected by the leaking direction. Horizontally and vertically non-uniform soil porosity has a stronger effect. Increasing leaking pressure causes increasing methane mole flux and flow rate on the ground surface.
Originality/value
Most existing gas diffusion models in porous media are for one- or two-dimensional simulation, which is not enough for predicting three-dimensional diffusion process after natural gas leak in soil. The heat transfer between gas and soil was also neglected by most researchers, which is very important for predicting the gas-spreading process affected by the soil moisture variation because of water evaporation. In this paper, a three-dimensional numerical model is proposed to further analyze the methane–air transportation in soil using finite element method, with the presence of water evaporation and heat transfer in soil.
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Matthew Lindsey and Robert Pavur
Control charts are designed to be effective in detecting a shift in the distribution of a process. Typically, these charts assume that the data for these processes follow an…
Abstract
Control charts are designed to be effective in detecting a shift in the distribution of a process. Typically, these charts assume that the data for these processes follow an approximately normal distribution or some known distribution. However, if a data-generating process has a large proportion of zeros, that is, the data is intermittent, then traditional control charts may not adequately monitor these processes. The purpose of this study is to examine proposed control chart methods designed for monitoring a process with intermittent data to determine if they have a sufficiently small percentage of false out-of-control signals. Forecasting techniques for slow-moving/intermittent product demand have been extensively explored as intermittent data is common to operational management applications (Syntetos & Boylan, 2001, 2005, 2011; Willemain, Smart, & Schwarz, 2004). Extensions and modifications of traditional forecasting models have been proposed to model intermittent or slow-moving demand, including the associated trends, correlated demand, seasonality and other characteristics (Altay, Litteral, & Rudisill, 2012). Croston’s (1972) method and its adaptations have been among the principal procedures used in these applications. This paper proposes adapting Croston’s methodology to design control charts, similar to Exponentially Weighted Moving Average (EWMA) control charts, to be effective in monitoring processes with intermittent data. A simulation study is conducted to assess the performance of these proposed control charts by evaluating their Average Run Lengths (ARLs), or equivalently, their percent of false positive signals.
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Yajun Chen, Zehuan Sui and Juan Du
This paper aims to focus on the research progress of intelligent self-healing anti-corrosion coatings in the aviation field in the past few years. The paper provides certain…
Abstract
Purpose
This paper aims to focus on the research progress of intelligent self-healing anti-corrosion coatings in the aviation field in the past few years. The paper provides certain literature review supports and development direction suggestions for future research on intelligent self-healing coatings in aviation.
Design/methodology/approach
This mini-review uses a systematic literature review process to provide a comprehensive and up-to-date review of intelligent self-healing anti-corrosion coatings that have been researched and applied in the field of aviation in recent years. In total, 64 articles published in journals in this field in the last few years were analysed in this paper.
Findings
The authors conclude that the incorporation of multiple external stimulus-response mechanisms makes the coatings smarter in addition to their original self-healing corrosion protection function. In the future, further research is still needed in the research and development of new coating materials, the synergistic release of multiple self-healing mechanisms, coating preparation technology and corrosion monitoring technology.
Originality/value
To the best of the authors’ knowledge, this is one of the few systematic literature reviews on intelligent self-healing anti-corrosion coatings in aviation. The authors provide a comprehensive overview of the topical issues of such coatings and present their views and opinions by discussing the opportunities and challenges that self-healing coatings will face in future development.
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Sarah Brooke, Stephen Ison and Mohammed Quddus
Parking choice involves an individual selecting a parking place based upon various inter-related factors. This chapter examines the factors that influence parking choice decisions.
Abstract
Purpose
Parking choice involves an individual selecting a parking place based upon various inter-related factors. This chapter examines the factors that influence parking choice decisions.
Methodology
A review of the literature on parking choice has been undertaken. The influence of various factors on parking choice and recommendations for future parking policy will be outlined.
Findings
Most often it is a combination of several factors which influence individuals’ choice of parking place.
Practical and social implications
Increased knowledge of the factors which influence parking-search behaviour will inform urban parking policy applications with associated environmental and economic benefits.
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This study explores the characteristics of high-speed rail (HSR) and air transportation networks in China based on the weighted complex network approach. Previous related studies…
Abstract
This study explores the characteristics of high-speed rail (HSR) and air transportation networks in China based on the weighted complex network approach. Previous related studies have largely implemented unweighted (binary) network analysis, or have constructed a weighted network, limited by unweighted centrality measures. This study applies weighted centrality measures (mean association [MA], triangle betweenness centrality [TBC], and weighted harmonic centrality [WHC]) to represent traffic dynamics in HSR and air transportation weighted networks, where nodes represent cities and links represent passenger traffic. The spatial distribution of centrality results is visualized by using ArcGIS 10.2. Moreover, we analyze the network robustness of HSR, air transportation, and multimodal networks by measuring weighted efficiency (WE) subjected to the highest weighted centrality node attacks. In the HSR network, centrality results show that cities with a higher MA are concentrated in the Yangtze River Delta and the Pearl River Delta; cities with a higher TBC are mostly provincial capitals or regional centers; and cities with a higher WHC are grouped in eastern and central regions. Furthermore, spatial differentiation of centrality results is found between HSR and air transportation networks. There is a little bit of difference in eastern cities; cities in the central region have complementary roles in HSR and air transportation networks, but air transport is still dominant in western cities. The robustness analysis results show that the multimodal network, which includes both airports and high-speed rail stations, has the best connectivity and shows robustness.
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Lingxiao Wang, Jingfeng Yuan, Yudi Chen, Xin Wan and Guanying Huang
The construction and real estate sectors are vital to national economies, but traditional construction methods often lead to challenges such as safety risks, noise and…
Abstract
Purpose
The construction and real estate sectors are vital to national economies, but traditional construction methods often lead to challenges such as safety risks, noise and environmental pollution. While intelligent construction is believed to mitigate these issues, there is a lack of solid empirical evidence on whether it truly benefits the general public. This paper seeks to explore the societal benefits of intelligent construction from the public’s perspective, addressing this research gap.
Design/methodology/approach
The research adopts a two-step approach. First, topic mining is conducted to identify topics closely related to the public’s daily life, such as environmental impact, construction traffic management and construction technologies. These topics are then analyzed through sentiment analysis using a bidirectional long short-term memory model with attention mechanism to determine whether the public has a favorable view of these aspects of intelligent construction, indirectly demonstrating the benefits to the public.
Findings
The primary topics identified include “industry development,” “technology enterprise,” “construction equipment,” “intelligent technology,” “environmental protection,” “robots” and “construction traffic management.” Sentiment analysis shows that public sentiment is overwhelmingly positive across all topics and regions, with “environmental protection,” “construction traffic management” and “robots” receiving the most favorable reactions.
Originality/value
This study provides empirical evidence of the societal benefits of intelligent construction from the public’s viewpoint using social media data. The results highlight the need for continued promotion and adoption of intelligent construction due to its positive impact on society.
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Jiacheng Zhou, Jinglin Shi, Dongfan Yin, Lei Xu, Fuwen Zhang, Zhigang Wang, Qiang Hu and Huijun He
This study aims to investigate the impact of indium (In) content on the thermal properties, microstructure and mechanical properties of Sn-3Ag-3Sb-xIn (x = 0, 1, 2, 3, 4, 5 Wt.%…
Abstract
Purpose
This study aims to investigate the impact of indium (In) content on the thermal properties, microstructure and mechanical properties of Sn-3Ag-3Sb-xIn (x = 0, 1, 2, 3, 4, 5 Wt.%) solders to enhance the performance of tin-based solder under demanding conditions and to meet the urgent need for high-reliability microelectronic interconnection materials in emerging sectors such as automotive intelligent technology, 5G communication technology and high-performance computing.
Design/methodology/approach
In this study, Sn-3Ag-3Sb-xIn solder alloys were prepared. The thermal properties of the solder alloys were characterised by differential scanning calorimetry. Subsequently, optical microscopy, scanning electron microscopy, X-ray diffraction and an electron probe X-ray microanalyser were used to analyse the influence of the In content on the microstructure of the solder. The mechanical properties of solder alloys were determined through tensile testing.
Findings
As the In content increased, the melting temperature of the Sn-3Ag-3Sb-xIn solder decreased, accompanied by less nucleation undercooling and an expanded melting range. The incorporation of In led to an enhancement in the yield and tensile strengths of the Sn-3Ag-3Sb-xIn solder alloys, but with a concomitant decrease in plasticity. In comparison to commercial Sn-3.0Ag-0.5Cu solder alloys, the yield strength and tensile strength of the Sn-3Ag-3Sb-3In alloy increased by 8.64 and 21.69 MPa, respectively, while the elongation decreased by 11.48%.
Originality/value
Sn-3Ag-3Sb-3In solder alloy was the most appropriate and expected comprehensive properties. The enhancements will provide substantial assistance and precise data references for the interconnection requirements in high-strength interconnection fields, such as automotive intelligent technology, 5G communication technology and high-performance computing.