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Article
Publication date: 9 July 2018

André de Waal and Jeroen de Haas

Many models for designing a high-performance organization (HPO) have been proposed in the past decades. However, not much information can be found in the extant literature on…

536

Abstract

Purpose

Many models for designing a high-performance organization (HPO) have been proposed in the past decades. However, not much information can be found in the extant literature on whether these models actually improve the results of an organization over time in a sustainable manner. The purpose of this paper is to evaluate whether de Waal’s (2012) HPO framework does help organizations increase their performance in a sustainable manner.

Design/methodology/approach

De Waal’s HPO framework was applied at Nader & Ebrahim S/O Hassan (NEH), a Philippine banana producer and exporter. In 2013, a first HPO diagnosis was conducted, in which the HPO status and possible improvements were identified. This application entailed conducting a questionnaire, holding interviews, and organizing a feedback workshop with management and employees. The aim was to identify possible improvements which the organization could implement in order to achieve high performance. Subsequently, NEH started to work on these improvements, and in 2015, a second diagnosis followed.

Findings

The second HPO diagnosis showed that both NEH’s HPO scores and organizational results had gone up considerably. The research results also showed which of the interventions, which NEH applied during working on the improvements, were most effective.

Originality/value

Virtually all of the HPO frameworks and models described in the literature have not been tested scientifically on their effectiveness. Thus, the research into the workings and effectiveness of de Waal’s framework belongs to an exclusive and limited set of longitudinal research studies which actually brings the study of effective performance models further.

Details

International Journal of Productivity and Performance Management, vol. 67 no. 6
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 6 February 2019

André de Waal and Jeroen de Haas

The purpose of this paper is to evaluate a previously developed framework for creating so-called high performance partnerships (HPPs), which yields a competitive advantage for all…

230

Abstract

Purpose

The purpose of this paper is to evaluate a previously developed framework for creating so-called high performance partnerships (HPPs), which yields a competitive advantage for all firms in the partnership, in the Asian context.

Design/methodology/approach

The HPP framework is evaluated for a Philippine organization that produces, markets and ships bananas in Asia. The evaluation entailed conducting a questionnaire, statistically redeveloping the framework and organizing several feedback workshops with the partner firms, the latter aiming to discuss and agree to improvements that each partner could implement to achieve high performance in the value chain.

Findings

The results showed that the evaluated HPP framework can be used to score the quality of each partner in the chain and to yield targeted recommendations to improve the performance of each partner firm. The subsequent application of the recommendations derived from applying the HPP framework created substantial profits for the partner firms.

Originality/value

Originally developed in a western context and applied to a value chain of European organizations, the HPP framework was successfully applied for the first time in the Asian context, to evaluate the performance of an Asian value chain and identify areas for improvement of the Asian partner firms. As such, the results contribute both to the HPP literature, filling a gap therein, and to practice, as Asian organizations can use with confidence a framework which has been validated in their context.

Details

International Journal of Emerging Markets, vol. 15 no. 1
Type: Research Article
ISSN: 1746-8809

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Book part
Publication date: 9 December 2024

Victoria A. Bauer

The concept of student behaviour provides a tool for describing and understanding the underlying mechanisms between academic success as a dependent variable and individual…

Abstract

The concept of student behaviour provides a tool for describing and understanding the underlying mechanisms between academic success as a dependent variable and individual determinants of students and the institutional context of study as independent variables. Defined as the micro-level characteristics that encompass students' actual behaviour and transitions within higher education, student behaviour influences the outcomes of academic performance, learning outcomes, the duration of studies, completion rates and future career paths. Student behaviour therefore serves as an intermediary construct between inputs and student outcomes. This chapter provides a comprehensive heuristic framework of student behaviour, drawing on insights from a range of disciplinary theoretical perspectives, including education, psychology, sociology, economics and political science. The conceptual model outlines the central role of student behaviour within the student life cycle and its implications for higher education research. In doing so, the chapter offers a conceptual panorama that encompasses both the factors that explain student behaviour and the phenomena that student behaviour itself influences, including its relationship to the concept of student engagement. The framework is not limited to conceptual delineation but invites further theoretical development.

Details

Theory and Method in Higher Education Research
Type: Book
ISBN: 978-1-83608-716-8

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Book part
Publication date: 23 November 2022

Christina Haas

This contribution introduces sequence analysis to higher education research, an explorative technique aiming at detecting patterns, regularities and resemblance in time-ordered…

Abstract

This contribution introduces sequence analysis to higher education research, an explorative technique aiming at detecting patterns, regularities and resemblance in time-ordered data. Thereby, it enables a holistic perspective on over-time developments and processes such as educational pathways or academic careers. In this contribution, the foundations and general logic of sequence analysis will be described. As an example, referring to the life course as a framing paradigm, sequence analysis is applied to reconstruct the study trajectories of a cohort of bachelor students in Germany. The potential of sequence analysis in three specific higher education research areas is outlined, that is, to study post-secondary education trajectories, academic careers and the development trajectories of higher education organizations. The conclusion discusses advantages and disadvantages, challenges and practicalities.

Details

Theory and Method in Higher Education Research
Type: Book
ISBN: 978-1-80455-385-5

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Article
Publication date: 9 October 2017

Sandor Lowik, Jeroen Kraaijenbrink and Aard J. Groen

The paper aims to understand how individuals differ in individual absorptive capacity – their ability to recognize, assimilate, transform and exploit external knowledge. These…

3085

Abstract

Purpose

The paper aims to understand how individuals differ in individual absorptive capacity – their ability to recognize, assimilate, transform and exploit external knowledge. These individual absorptive capacities are a key knowledge management building block for an organization’s open innovation practices. The study examines individual antecedents – human capital, social capital and cognition – and innovation outcomes of individual absorptive capacity.

Design/methodology/approach

This is a quantitative study of 147 employees in a single medium-sized Dutch industrial firm. Based on a survey and structural equation modeling, the antecedents’ prior knowledge diversity, network diversity and cognitive style are examined in relation to individual absorptive capacity. Further, the mediating effects of individual absorptive capacity on its antecedents and innovation outcome are investigated.

Findings

The main findings are that prior knowledge diversity, external network diversity and a bisociative cognitive style explain differences in individual absorptive capacity. A bisociative cognitive style appears to be the most important factor. Also, this study finds that individual absorptive capacity mediates between its antecedents and individual innovation performance and is therefore a relevant factor to capture value from external knowledge sources.

Research limitations/implications

The study extends open innovation theory by exploring individual-level factors that explain the ability to capture value from external knowledge. It suggests that differences in open innovation practices are explained by heterogeneity at the individual level. Further, it explains how individuals’ potentials for open innovation are mediated by their absorptive capacities. These insights enable future researchers to further examine individual-level factors in knowledge management practices and to explore cross-level individual-organizational interactions for open innovation.

Practical implications

This paper highlights that individuals’ engagements in open innovation practices are explained not only by individuals’ motivations but also by their abilities to absorb external knowledge. Further, it helps managers to design knowledge management practices to promote employees’ absorptive capacities, to improve open innovation processes.

Originality/value

This study investigates the neglected individual-level factors of open innovation practices from a micro-foundational and knowledge management perspective. To our best knowledge, this is the first study to examine individual-level antecedents and outcomes of individual absorptive capacity.

Details

Journal of Knowledge Management, vol. 21 no. 6
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 1 February 2013

Jeroen Meijerink, Tanya Bondarouk and Jan Kees Looise

The purpose of this paper is to derive a measure for the performance of human resource shared service providers (HR SSPs) and then to develop a theoretical framework that…

3313

Abstract

Purpose

The purpose of this paper is to derive a measure for the performance of human resource shared service providers (HR SSPs) and then to develop a theoretical framework that conceptualises their performance.

Design/methodology/approach

This conceptual paper starts from the HR shared services argument and integrates this with the knowledge‐based view of the firm and the concept of intellectual capital.

Findings

The authors recommend measuring HR SSP performance as HR value, referring to the ratio between use value and exchange value, that together reflect both transactional and transformational HR value. They argue that transactional HR value directly flows from the organisational capital in HR SSPs, whereas human and social capitals enable them to leverage their organisational capital for HR value creation. The authors argue that the human capital of HR SSPs has a direct effect on transformational HR value creation, while their social and organisational capitals positively moderate this relationship.

Originality/value

The suggested measure paves the way for operationalising and measuring the performance of HR shared services providers. This paper offers testable propositions for the relationships between intellectual capital and the performance of HR shared service providers. These contributions could assist future research to move beyond the descriptive nature that characterises the existing literature.

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Article
Publication date: 1 January 2013

Jeroen Meijerink, Tanya Bondarouk and Jan Kees Looise

The purpose of this paper is to derive a measure for the performance of human resource shared service providers (HR SSPs) and then to develop a theoretical framework that…

2613

Abstract

Purpose

The purpose of this paper is to derive a measure for the performance of human resource shared service providers (HR SSPs) and then to develop a theoretical framework that conceptualises their performance.

Design/methodology/approach

This conceptual paper starts from the HR shared services argument and integrates this with the knowledge‐based view of the firm and the concept of intellectual capital.

Findings

The authors recommend measuring HR SSP performance as HR value, referring to the ratio between use value and exchange value, that together reflect both transactional and transformational HR value. They argue that transactional HR value directly flows from the organisational capital in HR SSPs, whereas human and social capitals enable them to leverage their organisational capital for HR value creation. They argue that the human capital of HR SSPs has a direct effect on transformational HR value creation, while their social and organisational capitals positively moderate this relationship.

Originality/value

The suggested measure paves the way for operationalising and measuring the performance of HR shared services providers. The paper offers testable propositions for the relationships between intellectual capital and the performance of HR shared service providers. These contributions could assist future research to move beyond the descriptive nature that characterises the existing literature.

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Book part
Publication date: 9 December 2024

Louise Drumm

This chapter explores Deleuze and Guattari's rhizome as a multifaceted approach within educational research, suggesting it as an alternative way of mapping complexities, limiting…

Abstract

This chapter explores Deleuze and Guattari's rhizome as a multifaceted approach within educational research, suggesting it as an alternative way of mapping complexities, limiting structures and messiness which may not always be surfaced in more traditional theoretical frameworks, methods, and methodologies. Despite its potential to enrich higher education scholarship through non-linear and interconnected perspectives, adoption has been hindered by the perceptions of its dense philosophical language and ideas and the fear of ‘doing it wrong’. By offering a primer on rhizome theory and its potential for methodological and theoretical frameworks, this chapter seeks to demystify it for scholars new to Deleuze and Guattari, acknowledging and building upon previous work in this field. A case study illustrates the rhizome's capacity to challenge traditional epistemological assumptions, presenting a more holistic and connected view of teaching with technologies in universities. The chapter concludes with a critical discussion on the limitations of rhizome theory and suggests opportunities for its broader application in higher education research. This exploration recommends rhizome's potential in reflecting the dynamic, complex nature of educational scholarship and practices.

Details

Theory and Method in Higher Education Research
Type: Book
ISBN: 978-1-83608-716-8

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