The BVRLA ICFM Professional Fleet Consultant Development Programme, developed in conjunction with the ICFM, is targeted at sales and business development executives within BVRLA…
Abstract
Purpose
The BVRLA ICFM Professional Fleet Consultant Development Programme, developed in conjunction with the ICFM, is targeted at sales and business development executives within BVRLA member companies. The four‐day training programme equips participants with the skills and knowledge to align their sales role more closely with the demands and responsibilities of the client fleet manager. This paper aims to describe the programme.
Design/methodology/approach
The paper describes the tailored approach of the programme.
Findings
The first module covers the principles of fleet management, with a focus on understanding the role and responsibilities of a fleet manager; the principles of asset and risk management; and the influence of a client's stake holders, company culture and market segmentation. It also looks at wider concerns influencing fleet choice, including the environment. The second module covers the delivery of fleet solutions; the various budgetary and taxation considerations; key acquisition and disposal options; supplier management; and the relevant legal and health and safety obligations.
Practical implications
The new programme, launched in October 2008, has been enthusiastically welcomed by the leasing and fleet management industry, which has seen its customers grow more sophisticated in their business processes and, as a consequence, ever more demanding of their service providers. BVRLA members recognise the value in an industry‐acknowledged qualification that demonstrates both their investment in employee development and their commitment to understanding the needs of their customers. The Professional Fleet Consultant Development Programme course is externally accredited by the Institute of Leadership and Management.
Originality/value
The paper is the first detailed description of the origins, design, delivery of the BVRLA ICFM Professional Fleet Consultant Development Programme.
Details
Keywords
Lawrence F. Rossow and Jacqueline A. Stefkovich
Searching public school students has been a Constitutional reality since the landmark decision New Jersey v. T.L.O. in 1985. The law in this area of students’ rights has expanded…
Abstract
Searching public school students has been a Constitutional reality since the landmark decision New Jersey v. T.L.O. in 1985. The law in this area of students’ rights has expanded greatly, including everything from locker searches involving canines to random drug testing of students involved in sports and extracurricular activities to highly intrusive personal searches. As recent as April 2009, the U.S. Supreme Court decided that the strip search of a middle school student for ibuprofen was illegal, but because school authorities would not necessarily have known they were violating the student's Constitutional rights, the school was immune from paying money damages. Thousands of searches of all kinds are conducted every day in schools across the country. Many of those searches are legal but not all. Whether legal or not, are those searches ethical? Is an illegal search of a student per se unethical because it violates the Ethic of Care? If a search is legal can it nevertheless conform to any standard of Ethic? Does searching a student violate the Ethic of Care or the Ethic of Critique?