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This paper aims to highlight the ethical implications of the adoption of Fourth Industrial Revolution (4IR) technologies, particularly artificial intelligence (AI), for humanity. It proposes a virtues approach to resolving ethical dilemmas.

The research is based on a review of the relevant literature and empirical evidence for how AI is impacting individuals and society. It uses a taxonomy of human attributes against which potential harms are evaluated.

The technologies of the 4IR are being adopted at a fast pace, posing numerous ethical dilemmas. This study finds that the adoption of these technologies, driven by an Enlightenment view of progress, is diminishing key aspects of humanity – moral agency, human relationships, cognitive acuity, freedom and privacy and the dignity of work. The impact of AI algorithms is also shown, in particular, is shown to be distorting the view of reality and threatening democracy, in part due to the asymmetry of power between Big Tech and users. To enable humanity to be masters of technology, rather than controlled by it, a virtues-based approach should be used to resolve ethical dilemmas, rather than utilitarian ethics.

Further investigation is required to provide more empirical evidence of the harms to humanity of some 4IR technologies cited, such as virtual and augmented reality, manipulative algorithms and toy robots on children and adults and the reality of re-skilling where jobs are lost through automation.

This paper provides a framework for evaluating the impact of some 4IR technologies of humanity and an approach to resolving ethical dilemmas.

Most of the concerns surrounding 4IR technologies, and in particular AI, tend to focus on human rights issues. This paper shows that there are other significant harms to what it means to be a human being from 4IR technologies that will have a profound impact on society if not adequately addressed.

The author is not aware of any other work that uses taxonomy of AI applications and their different impacts on humanity. The proposal to use virtues as a means to resolve ethical dilemmas is also novel in regard to AI.

A continuous speech recognition system developed by Logica for JSRU is described in detail.

The ESPRIT SUNDIAL project ran for five years, concluding in August 1993. The objective of the project was to design and build telephone‐access spoken language interfaces to computer databases. After introducing the aims and objectives of the project, the problems of specifying an interactive system are outlined and the Wizard‐of‐Oz simulation method described. The architecture of the resulting system is introduced, and system transaction success results of up to 96.6% are reported. In the final section, some implications for machine translation — particularly interpretive telephony — are identified.

Creating content for the People’s Network (PN) of relevance to users and its effective delivery are critical to its continued success and take‐up of services. Material produced as part of the New Opportunities Fund’s (NOF) digitisation programme is a key component of this but there is a growing body of other materials which must be taken into consideration. Recent experience has demonstrated the need to develop a core framework for content delivery. This article looks at how this is happening with NOF and other content and discusses the potential for further developments in the context of the PN as a service.

ONE MUST BEGIN with Dickens. A chapter by Christopher Hibbert in Charles Dickens, 1812–1870: centenary volume, edited by E. W. F. Tomlin, and The London of Charles Dickens, published by London Transport with aid from the Dickens Fellowship, make a similar study here superfluous; both are illustrated, the latter giving instructions for reaching surviving Dickensian buildings. Neither warns the reader of Dickens's conscious and unconscious imaginative distortion, considered in Humphrey House's The Dickens World. Dickens himself imagined Captain Cuttle hiding in Switzerland and Paul Dombey's wild waves saying ‘Paris’; ‘the association between the writing and the place of writing is so curiously strong in my mind.’ Author and character may be in two places at once. ‘I could not listen at my fireside, for five minutes to the outer noises, but it was borne into my ears that I was dead.’ (Our Mutual Friend)