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Article
Publication date: 1 March 2002

Jenny Raubenheimer and John van Niekerk

Considers the changes that have taken place, particularly during the past two years, and the impact that these changes have had on the interlending and document supply field in…

630

Abstract

Considers the changes that have taken place, particularly during the past two years, and the impact that these changes have had on the interlending and document supply field in terms of the use of the service by libraries, the quality of the service, bridging the information and digital divide, players in the field, access to information and overlapping services. The focus is on South Africa, but information and experiences from other countries have been used to illustrate the South African situation.

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Interlending & Document Supply, vol. 30 no. 1
Type: Research Article
ISSN: 0264-1615

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Article
Publication date: 1 June 1998

Jenny Raubenheimer

South Africa, as a new democracy, is currently driven by a vision of reconstruction and development. In the South African library environment, the focus is on rectifying serious…

467

Abstract

South Africa, as a new democracy, is currently driven by a vision of reconstruction and development. In the South African library environment, the focus is on rectifying serious inequalities in access to libraries and information and to address the demand for a more equitable distribution of library resources. These aspects, as well as economic factors, compel South African librarians to rethink the traditional ways of resource sharing and the development of library collections. The shift is towards an innovative resource‐sharing policy and subsequent formation of strategic alliances and the delivery of articles on demand as an alternative to the purchasing of journals. This involves the establishment of a library catalogue accessible to all and effective request and delivery mechanisms to meet the requirements posed by conditions in South Africa. The capabilities of advanced technology offer powerful means to meet these new challenges faced by libraries in South Africa.

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Interlending & Document Supply, vol. 26 no. 2
Type: Research Article
ISSN: 0264-1615

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Article
Publication date: 18 May 2015

Jenny Raubenheimer and John Stephen van Niekerk

– The purpose of this paper is to review interlending development in South Africa and current trends in interlending.

356

Abstract

Purpose

The purpose of this paper is to review interlending development in South Africa and current trends in interlending.

Design/methodology/approach

Literature study and survey.

Findings

Interlending is still an essential service in South Africa. Interlending systems must be used effectively to ensure rapid delivery of requested interlibrary loans. There is a significant use of WorldShare ILL, but there is a scope for substantial development.

Research limitations/implications

This is not a comprehensive study but focusses on current interlending activities at some of the larger South African academic and special libraries and the use of Online Computer Library Centre systems.

Practical implications

The paper provides some historical information and the extent of current interlending and systems used.

Social implications

The paper gives an indication of the value of interlending in South Africa and its contribution to information provision.

Originality/value

The paper provides a snapshot of interlending in South Africa and areas for development.

Details

Interlending & Document Supply, vol. 43 no. 2
Type: Research Article
ISSN: 0264-1615

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Article
Publication date: 12 August 2014

Jenny Raubenheimer

The purpose of the paper is to investigate the enhancement of resource sharing with a state-of-the-art transportation system in a large open distance learning (ODL) institution in…

652

Abstract

Purpose

The purpose of the paper is to investigate the enhancement of resource sharing with a state-of-the-art transportation system in a large open distance learning (ODL) institution in South Africa. The University of South Africa (UNISA) is an ODL institution, and it has the largest academic library of its kind in Africa. The University is acknowledged as one of the mega-universities of the world with a student body approaching 400 000. In addition to providing an inter-lending service to this large student body and to 3,000 staff, the UNISA Library is a net-lender within South Africa’s inter-lending and resource sharing network. The Library’s inter-lending service forms part of the request services available to all its clients and to the wider community of participating libraries. Daily, an average of 2000 requests is received for processing, retrieval and delivery. This paper provides a brief overview of how the Library’s request service is managed and will discuss the technologies used to speed up the request process. It focuses on an automated radio frequency identification (RFID) transportation system to be implemented as part of the 21st century, newly redesigned UNISA Library. To ensure the speedy availability of material on the shelves after return, this system automatically transports materials via a Paternoster book lift to the respective levels within the Library.

Design/methodology/approach

The methodology used in this investigation encompassed a literature study and a study visit to a library where this automated delivery system had been implemented and information was gained from relevant service suppliers.

Findings

The UNISA Library found that it is feasible to use the system in terms of the large number of books to be transported from drop-off points to the respective levels. In accordance with the investigation of the number of trolleys to be pushed daily by staff from one point to another, the installation of an automated system will allow more time for shelf maintenance staff to attend to the processing of requests for material and other important but less urgent duties. This will impact positively on the speed of delivery of requests submitted by ODL clients who cannot visit the libraries together with those submitted by local and international inter-library loan partners who depend on the UNISA Library as a net-lender for material not available in their own collections. This will impact positively on availability of material on the shelves and the speed of delivery of requests for information resources submitted by ODL clients who cannot visit the ODL libraries and inter-library loan partners, nationally and internationally, who depend on the UNISA Library as a net-lender for material not available in their own collections.

Originality/value

Because rapid delivery of requested information resources has become very important to ensure just in time information, it is important to implement an internal delivery system to support the inter-lending process. This study is useful for libraries that need to deliver many physical items to a large client body.

Details

Interlending & Document Supply, vol. 42 no. 2/3
Type: Research Article
ISSN: 0264-1615

Keywords

Available. Content available
Article
Publication date: 21 September 2012

Madely du Preez

212

Abstract

Details

Online Information Review, vol. 36 no. 5
Type: Research Article
ISSN: 1468-4527

Keywords

Available. Content available
Article
Publication date: 12 August 2014

Mary Hollerich

178

Abstract

Details

Interlending & Document Supply, vol. 42 no. 2/3
Type: Research Article
ISSN: 0264-1615

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