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Purpose. Reflects on the work of Voluntary Services Overseas (VSO) and explains why knowledge is the organisations key asset. Informs the reader of the role of knowledge management in international development and explains the benefits of taking a more strategic approach. Approach. The approach taken was to investigate the opportunities, challenges and solutions that the change in VSO's strategic direction has brought to the organisation and how this impacts on information and knowledge management practices. Discusses the impact of internationalisation and the new challenges this brings in terms of developing systems, which meet the diverse needs of VSO's stakeholders. Finding. Highlights the importance of knowledge management to VSO and identifies some of the possible solutions to help support the organisation. At the moment VSO has written a draft knowledge management strategy and begun a knowledge‐mapping exercise. Once this process has been completed then VSO will have a much clearer vision of priorities and specific areas of work. Value. Provides an overview of the importance of knowledge to the organisation VSO. Recognises not only that knowledge management is for the corporate environment, but also that it adds value to the charity sector and in particular has a role to play in international development. Other key players within the international development arena also recognise its importance and have done a lot of work in this area. Provides a snapshot of how VSO has initiated a process for developing a knowledge management strategy based on organisational needs and a very complex change.

As the number of citation management tools including Refworks and EndNote increased in recent years, academic libraries struggle to remain on top of new developments and support all of the tools used by their users. This paper seeks to address these issues.

A librarian at the University of Illinois surveyed graduate students and faculty about which tools they use, reasons for tool adoption, features that influence adoption, and support they expect from their library.

The results highlight that many users still use older tools including EndNote and RefWorks, but do have interests for and reasons to use new tools including Zotero and Mendeley and may not need as much library support as librarians believe.

This is the first research paper on citation management use and can influence what products libraries use and the support they offer.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

Throughout history, from ballads to requiems, music has played an important social role in reflection on mortality. Not only do musicians articulate their angst and thoughts about death, but, in so doing, they enable listeners to explore their own feelings. While the relationship between music and mental health can be examined from a number of perspectives, two broad approaches can be taken: artist-centred approaches and listener-centred approaches. The first analyses the life and work of artists, focussing particularly on the ways in which they explore death and angst in their music. The second looks at the ways in which the life and work of an artist is interpreted by listeners. Within these general approaches, a complex set of questions emerge – often at the interface of both approaches. How is the music used by listeners in their reflection on mortality? How is music used to manage mental health? Does reflection on the life and work of an artist contribute to suicidal ideation? Is the reception of music altered by an artist’s suicide? Using both these approaches and drawing particularly on the work of Émile Durkheim, this discussion demonstrates the significance of popular music analysis for death studies, focussing particularly on the issues surrounding popular music’s relationship to suicidal ideation.

Addresses the impact of family structure on joint purchase decisions of Malaysian spouses for the following products: furniture, vacation, and aggregate or overall products (a combination of furniture and vacation).

A total of 103 couples responded to the survey conducted in Kota Kinabalu, Malaysia, to understand the impact of family typing namely, strong vs weak cohesive family and modern vs traditional family on joint purchase decision on furniture, vacation, and aggregate products.

The outcome shows consistent results across the three products as follows: a strong cohesive family makes more joint decisions on furniture than a weak cohesive family and a modern family makes more joint decisions on furniture than a traditional family; a strong cohesive family makes more joint decisions on vacation than a weak cohesive family and a modern family make more joint decisions on vacations than a traditional family; and a strong cohesive family makes more joint decisions on aggregate products than weak cohesive family and modern family makes more joint decisions on aggregate products than a traditional family.

Supports the preponderance of strong cohesive families over weak in making joint decisions on furniture, vacations and both.

Modern families make more joint purchase decisions than traditional families.