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The purpose of this paper is to provide an in‐depth examination of the outsourcing of food services on a university campus.

The paper uses a detailed case study including interviews with university administrators, contractor administrators, and students and background information taken from student satisfaction surveys and local newspapers.

A new set of challenges has arisen – both for the university and the corporate partners providing the outsourced services. On the one hand, universities need to ensure the delivery of high‐quality services while operating under increasing fiscal pressures. And, on the other, corporate partners are dealing with unique issues at every different institution they serve, ranging from local competition to labor availability and serviceability and low margins, among others.

This case study examines the events at one private university located in the mid‐Atlantic region in the USA. While many of the findings may be applicable in a variety of settings, it is not possible to draw direct inferences from a case study.

As outsourcing increases at universities, administrators need to consider the unique aspects of the local environment – with respect to labor availability and wage structure, the student population and their relationship with the contracted employees, the surrounding community and the interplay among the local residents, the contractor, and its employees – as they develop the contract and structure long‐term agreements.

Empirical studies have examined broad trends in outsourcing at universities; this research provides valuable insight into specifics – and the insights are instructive to administrators who are in charge of managing the outsourcing.

This chapter argues that the ‘Friday afternoon’ approach to art education needs to change; the conversation needs to be more about art and the impact that it has had and continues to have. Children need to be surrounded by art to a greater extent and should be seen as multi-dimensional learners who can create art, acknowledging that they do not all think, and learn, the same ways. It is their unique characteristics that will help shape them as artists. This chapter uses the works of ‘The Masters’ to support the view that there is no right or wrong when creating art and that supporting students to understand that great art only stands out because it is different and does not follow preordained rules or styles is important. Visual Arts teaching should encourage personal judgment, subjectivity, and provide students the opportunities to find their unique voice and to have the confidence to use it.

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

The purpose of this paper is to describe the process of fostering a maker culture in a liberal arts university. It explores the impact of making on student learning and engagement, as well as the role of the library’s maker program.

This paper is a case study that presents the tools and activities used in an academic library’s maker program. Structured interviews were conducted with faculty, staff and students to review the program and maker culture influence on campus.

Findings highlight the library’s role in supporting maker culture on a liberal arts campus and address ways making contributes to student engagement and learning. Interviewees also recommend strategies to increase awareness and market the library’s maker program to engage a wider community.

Though there are many articles written about the maker movement and libraries, this study contributes to the growing body of research on makerspaces in higher education, with particular focus on a library at a liberal arts university.

The purpose of this study was to examine the impact of a sport-leadership program on minority incarcerated young adults’ health-related fitness markers.

This study occurred at an all-male juvenile detention center. A total of 41 participants in this study were obtained from a sample of 103 incarcerated young adults. Data collection entailed body mass index (BMI) evaluation, cardiovascular endurance tests and 1-min pushups and situps at two different time periods (before and after three months). A 2 × 2 mixed factorial analysis of variances was used to test for differences among the within subjects’ factors (time [pre × post]) and between subjects’ factors (groups [flex × control]) for the above-mentioned dependent variables.

Over the course of three consecutive months of engagement, preliminary indications demonstrated participants had a slight reduction in BMI and significant increases in cardiovascular endurance and muscle strength. Contrarily, during this same time period, non-participating young adults exhibited significant increases in BMI and decreases in cardiovascular endurance and muscle strength.

Integration of sport-leadership programs is generally not free but can be a low-cost alternative for combatting many issues surrounding physical activity, weight gain and recreational time for those incarcerated.

The purpose of this paper is to identify core values commonly held by library and information professionals and discusses whether Rushworth Kidder's concept of dilemma paradigms may be used to analyze and resolve conflicts between the right to access to information and other core values. Kidder identifies two types of dilemmas: “right‐versus‐wrong” and “right‐versus‐right”. He defines “right‐versus‐right” dilemmas as those that “however complex and varied, typically reduce themselves to one or more of the following dilemma paradigms: Truth versus Loyalty, Self versus Community, Short Term versus Long Term and Justice versus Mercy.”

The paper discusses Kidder's theory and applies it to several situations or scenarios reported by practicing librarians.

The analysis of the scenarios highlights the complex nature of dilemmas faced by library and information professionals.

The scenarios are limited in number and drawn from only one country. The authors recommend more research on the application of Kidder's theory to authentic library scenarios.

There is little discussion of Kidder in library literature. Despite the limitations, this paper will introduce librarians to dilemma paradigms as one possible tool for resolving conflicts.

Public library management literature and public administration theory have been unduly influenced by economic thinking appropriate to the private sector but a poor fit to the public sector. In this chapter we attempt to explain that public sector interests are different and that decisions about their future should be made on a different basis. Specifically, this chapter addresses the problem of cutback management and compares decisions made by library managers in the Great Depression to those being made in current economic times. Questions are raised about the approach to cutbacks that typify current public management practices, and it is suggested that new models are needed to help public library managers and trustees deal equitably and efficiently with recurring economic fluctuations and the fundamental changes that these periods sometimes produce.