Jean A. Patterson, Andrew Koenigs, Gordon Mohn and Cheryl Rasmussen
The purpose of this paper is to examine decision making and resource allocation in a small, rural district in a Midwestern state of the USA during a time of economic retrenchment.
Abstract
Purpose
The purpose of this paper is to examine decision making and resource allocation in a small, rural district in a Midwestern state of the USA during a time of economic retrenchment.
Design/methodology/approach
Qualitative case study methods were used, including focus groups and personal interviews with current and former district administrators, Board of Education members, teachers, parents, and other members of the communities the district serves. Organizational archetypes were used as an analytic framework to reveal the deeper cultural values and preferences influencing board and superintendent decisions.
Findings
Underlying historical patterns of decision making were found that were not aligned with constituents' preferences. District leaders refused to consider information that did not fit with their own beliefs and a crisis of leadership occurred, which resulted in the ousting of the superintendent and a majority of school board members. These patterns of decision making furthermore advantaged one group of constituents and disadvantaged another.
Originality/value
This study illustrates the potential of archetypes as an analytic framework for understanding organizational decision making. Revealing tacit patterns of decision making can help organizations recognize and change patterns that are dysfunctional and have negative outcomes.
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Karen Carberry, Jean Gerald Lafleur and Genel Jean-Claude
This chapter explores the impact of delivering culturally community family therapy with strength-based strategies, to transgenerational Black Haitian families living in Haiti and…
Abstract
This chapter explores the impact of delivering culturally community family therapy with strength-based strategies, to transgenerational Black Haitian families living in Haiti and the Dominican Republic following the 2010 earthquake. A series of workshop intervention over several years, which were co-facilitated by community pastors and leaders provided a cultural-based intervention drawing on Black British and Caribbean culture, Haitian culture, Christian spiritual belief systems, in conjunction with some bi-cultural attachment and systemic methods and techniques. Community feedback through testimonies contributed to evaluation and outcomes in developing new strategies to manage stress, and family conflict and distress, together with developing new strategies in sharing a vision for the future across the community.
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Baofeng Huo, Muhammad Zia Ul Haq and Minhao Gu
Despite the recognition that supply chain (SC) learning is important for competitive advantage, little is known how to enable such learning. The purpose of this paper is to…
Abstract
Purpose
Despite the recognition that supply chain (SC) learning is important for competitive advantage, little is known how to enable such learning. The purpose of this paper is to examine the effects of information technology (IT) application on different types of SC learning (i.e. internal, customer and supplier learning) and service performance.
Design/methodology/approach
This study applies structural equation modeling to test the conceptual model based on data collected from 213 manufacturing firms in China.
Findings
Although strategic application has a direct and negative relationship with all three dimensions of SC learning, it indirectly and positively improves SC learning through tactical and operational application. The authors observe that tactical application is positively related to all three dimensions of SC learning, while operational application improves internal and customer learning only. The authors also notice that internal and customer learning are positively related to service performance.
Research limitations/implications
This study classifies IT application into strategic, tactical and operational dimensions, which may not adequately cover the entire set of IT application portfolio.
Practical implications
The findings suggest managers to use corresponding IT application to improve SC learning and service performance.
Originality/value
This study provides a new framework to understand the relationships between IT application, SC learning and service performance.
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This chapter traces the intersectional experiences of one Black woman through pre-Brown schooling, becoming a teacher under a post-Brown court order, hiring teachers as a school…
Abstract
This chapter traces the intersectional experiences of one Black woman through pre-Brown schooling, becoming a teacher under a post-Brown court order, hiring teachers as a school leader in a large metropolitan, southern city, to her current position as a leader-educator at a state university. Informed and contextualized by social, political, and historical events associated with the pre-Brown segregation, desegregation, and post-Brown eras, this chapter uses narrative autoethnographic reflectivity and storytelling to understand and analyze the nuances of educational hiring practices through the prism of one Black woman's educational journey. The story is significant because it not only provides evidence of the subtleties and nuances of racism but it also describes the changes in teaching, leadership, and hiring practices in southern public education over the last 60 years.
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This paper aims to trace the roots and development of Consumer Culture Theory (CCT) through the eyes of major participants in this field of study.
Abstract
Purpose
This paper aims to trace the roots and development of Consumer Culture Theory (CCT) through the eyes of major participants in this field of study.
Methodology/approach
The report is a qualitative essay based on data accumulated and integrated from several directions: the CCT literature, reminiscent versions by significant scholars, and participant/observation by the author.
Findings
The CCT conferences began in 2005, sparked by the contribution of Eric Arnould and Craig Thompson. However, earlier versions are traced through the growth of interest in the study of consumer behavior starting in ancient times and spurred by the surge of post-World War II prosperity and technological advances. The expansion of consumer studies through the Association for Consumer Research (ACR), the Journal of Consumer Research (JCR), and the Heretical Consumer Research (HCR) were precursors of CCT. Perspectives are provided by Shankar and Patterson, Mark Tadajewski, Russell Belk, Fuat Firat, and Markus Geisler, with a special emphasis on early roots by the author.
Originality/value
The paper is novel in its application of The Rashomon Effect which shows how different scholars perceive a particular historical phenomenon. It is also a useful example of the qualitative orientation of CCT culture and style in studying situations, both contemporary and historical, to gain holistic insights.
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Shawn A. Weil, Jared Freeman, Jean MacMillan, Cullen D. Jackson, Elizabeth Mauer, Michael J. Patterson and Michael P. Linegang
As they are currently conducted, missions by single ROVs consist of several sub-tasks. After a vehicle has been launched, a human operator or a small team is responsible for…
Abstract
As they are currently conducted, missions by single ROVs consist of several sub-tasks. After a vehicle has been launched, a human operator or a small team is responsible for controlling the flight, navigation, status monitoring, flight and mission alteration, problem diagnosis, communication and coordination with other operators, and often data analysis and interpretation. These tasks are similar in terms of their locus of control (e.g., keyboard and mouse input, joystick, trackball, visual display).
Amitabh Anand, Varsha Pratibha Shantakumar, Birgit Muskat, Sanjay Kumar Singh, Jean-Pierre Dumazert and Youssra Riahi
This study aims to explore and synthesize the role of knowledge management (KM) in tourism organizations (including micro, small, medium and large enterprises and destination…
Abstract
Purpose
This study aims to explore and synthesize the role of knowledge management (KM) in tourism organizations (including micro, small, medium and large enterprises and destination management organizations).
Design/methodology/approach
This study adopts systematic review methods to synthesize the role of KM in tourism from 90 journal articles.
Findings
This study identifies the prominent theories adopted to explore the relation and impact of KM in the tourism sector, the geographic distribution of the literature and thorough qualitative synthesis. This study identifies the critical research themes investigated and the outcome of KM applications. Finally, through reviews, this study identifies critical gaps in the literature and offer promising avenues to advance the KM in tourism research.
Originality/value
This is one of the few papers that comprehensively review the role of KM in the tourism industry and offer implications.