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For managers and senior executives who find themselves negotiating with international partners who differ in terms of culture, communication style, time orientation, as well as personal and professional backgrounds, understanding the complex range of factors that impact intercultural business negotiations (ICBN) for short – is a fundamentally important skill.

This paper is based on an organised review of literature on culture and business negotiations in Usunier (2019), systematically examining the interface of culture with dispositional (e.g. negotiator’s gender) and situational variable (e.g. type of contract, one-shot versus repeated deals).

Empathy is not all, culture overlaps and interacts with other key negotiation variables. The paper derives a set of guidelines for effective ICBN.

Many approaches to ICBN emphasise culture as a stand-alone variable. The approach helps to avoid naïve behaviour and proposes a framework for linking cultural aspects to other major situational and dispositional variables in the ICBN process.

The purpose of this paper is to present a rejoinder. The rejoinder is written in response to the commentaries provided by Saeed Samiee and Jean‐Claude Usunier on the authors’ original research piece: “‘What? I thought Samsung was Japanese’: accurate or not, perceived country of origin matters”.

The rejoinder is organized into three separate sections. The first section identifies areas of agreement between the authors, and Samiee and Usunier. The second section responds directly to the empirical and conceptual criticisms levied by Samiee and Usunier and clarifies the authors’ contribution. The rejoinder concludes by identifying areas of future research that may help further advance the field.

In addition to responding directly to the criticism of the original study, perhaps more importantly, the authors note several areas of common ground. First, there is agreement that future country‐of‐origin (COO) research designs must be careful to not artificially expose subjects to country cues that the consumer otherwise may not have considered. Second, in a globalizing world, brand origin perception appears to be more important than “made in” labels.

The authors do not consider the COO field outdated or irrelevant, but rather that it is a vibrant field of considerable interest to both practitioners and researchers. There is much still to be learned, and the authors hope the original research study and the ensuing debate have sparked fresh ideas and will lead to a continued effort in this interesting research field.

Country image (CI) has been one of the most studied topics in international business, marketing, and consumer behaviour of the past five decades. Nevertheless, there has been no critical assessment of this field of research. The purpose of this paper is to understand the status and evolution of CI research.

The authors review 554 articles published in academic journals over 35 years. The authors examine publication, authorship, and research procedure trends in these articles as an empirical and quantitative assessment of the field. The authors identify weaknesses and strengths, and the authors address disconcerting and encouraging trends.

The authors find a number of laudatory trends: CI research is becoming less US-centric, more theory driven, more sophisticated in methodology, evaluating more diverse product categories, and making use of multiple cue studies. There are, however, two major methodological concerns: poor replication and questionable generalizability of findings. The authors also noted the influence of CI articles has been decreasing, as well as their rate of publication in top tier journals.

Since the authors present data that reflect actual practices in the field and how such practices have changed across time, the authors believe the study is of substantial value to CI researchers, journal editors, and instructors whose curriculum includes CI. The critical assessment and subsequent recommendations are accordingly empirically justified.

The purpose of this paper is to comment on Magnusson et al.'s paper. Rather than entering into the COO (country of origin) relevance debate, the author observes the shift from manufacturing to brand origin and outline consequences for future COO research by taking into account linguistic aspects of brand names.

This paper documents the issue of brand origin recognition accuracy (BORA, a central theme in Magnusson et al.'s paper) and the progressive replacement of COO and COM (country of manufacture) by COB (country of brand). Linguistic cues lead to both incorrect and correct classification of brands in terms of their national origin, which the author subsumes in four ideal‐typical situations, by taking into account company intention to manipulate origin information or not. The author then outlines factors which cause and moderate incorrect versus correct classification, especially brand size, corporate vs product names, and linguistic devices.

A framework is developed crossing causes of incorrect versus correct classification with company strategic branding intents. Suggestions are provided for future research combining linguistic and non‐linguistic aspects of BORA.

Companies willing to build on the origin and favorability of their brand names should deploy a deliberate naming strategy that is expressed in the textual part, as well as in the visual part (i.e. brand name fonts, logo, packaging) and the accompanying marketing communications, especially advertising copy.

This paper takes distance from the raging debate on the relevance of COO research, and suggests to deepen the understanding of BORA. This is done by looking at causes and moderating variables of BORA, and taking into account linguistic aspects of strategic branding in the global market.

Local marketing decisions are too often made on a dichotomous basis, either standardize or fully adapt. However, similarities are too substantial and differences go too deep to be ignored. This article aims to articulate similarities and differences in local consumer experience across multiple contexts.

Language, being used daily in local contexts, reflects local knowledge (Geertz). This paper shows how translation/back‐translation can be used as a discovery tool, along with depth interviews and checks of researcher interpretations by informants, to generate cognitive mapping of consumption and taste experiences. Local words, used as emic signals, are combined into full portraits of the local experiences as narratives linking people to products and taste. Local portraits can then be merged to derive commonalities emergent from within the contexts studied. The comparative thick description framework is applied to the bitterness and crunchiness taste experiences in ten countries (China, Croatia, El Salvador, France, Germany, Japan, Mexico, Thailand, Tunisia, Turkey) and nine languages.

Local experiences in several different languages and countries in different areas of the world can be surveyed, compared, and organized into cognitive maps (Eden), which highlight commonalities and differences between contexts. In essence, differences are qualitative, dealing with creolization patterns, local consumption experience, local preferences, perceptions, and associations.

This approach can be considered as interpretive and, although driven by a systematic approach, depends on researcher and informant expertise and rigor.

Cognitive maps help evaluate cross‐national differences and similarities in local markets. The emergent similarities and differences are highly meaningful for glocalizing marketing strategies, in terms of advertising, branding, and packaging.

Significant insights derived from this method can be tested in a more traditional and applied manner. This allows quicker insights into new local marketplaces and a progressive enrichment of cognitive maps with new languages and countries.

This paper aims to examine how scholarly research on corporate branding has evolved using bibliometric author co‐citation analysis of articles published between 1969 and 2008 on corporate branding.

The bibliography was compiled using the ISI Web of Science database. The authors searched articles published between 1969 and 2008 that used terms in their title related to their research scope. Then they used citation mapping to visualize the relationships between and among key works in the field.

The search resulted in 264 papers by 412 authors in 150 journals. The field is notably interdisciplinary, with articles published mainly in business, management, architecture, arts and communications disciplines. The authors found three main approaches to corporate branding research (internal, transactional, external) with seven core research streams: product, service and sponsorship evaluation; corporate and visual identity; employment image and application; corporate crime; financial performance; brand extension; and corporate image. They also identified emerging fields such as corporate branding combined with corporate social responsibility.

This research is limited by the database and the terms used for the search. Self‐citations were also included. The authors used citation mapping and content analysis to identify core research streams.

The article is singular in using bibliometrics by means of author co‐citation analyses to identify, analyze and visualize key articles about corporate branding in the last 40 years. The results demonstrate the impact of selected institutions, journals, and key articles and authors on the research field.

This study examines for the first time, antecedents of relationship commitment in service industries in an Eastern cultural context. The study investigates the reasons for customers engaging in long‐term relational exchanges with service firms, as well as the impact of attractive alternatives and switching costs on such relationships. The sample comprised respondents in Bangkok, Thailand, who each completed a series of five questionnaires over a period of two weeks pertaining to their relational behaviour (technical service performance, social bonds and communication) with five predesignated service types. The results indicate that collectivist cultural norms impact the nature of relationships, and that antecedent variables have significantly different impacts across service types. Furthermore, switching costs were identified, which act as powerful inducements to stay in a service relationship. Management implications for relational strategies and future research implications of the findings are discussed.