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Article
Publication date: 21 August 2017

Shannon Flumerfelt, Javier Calvo-Amodio and J. David Porter

The purpose of this paper is to present a framework, the CX Framework, for organizational sensemaking of systems-based performance management.

485

Abstract

Purpose

The purpose of this paper is to present a framework, the CX Framework, for organizational sensemaking of systems-based performance management.

Design/methodology/approach

The design/methodology/approach of this paper is theoretical analysis and empirical testing.

Findings

The findings on the CX Framework were that organizational sensemaking was aligned with performance management theory and was enhanced with the use of the CX Framework.

Research limitations/implications

The research limitations are that empirical testing has been done on the CX Framework, and therefore, generalizations are not possible.

Practical implications

The practical implications of this paper are that it aids in providing visual management to system complexity as a source of better performance management.

Social implications

The social implications of this paper are that it informs management science about the importance of sensemaking as both a human and technical act.

Originality/value

The originality of this article is the visual and analytical presentation of enhanced organizational sensemaking as a source of informed performance management.

Details

Measuring Business Excellence, vol. 21 no. 3
Type: Research Article
ISSN: 1368-3047

Keywords

Available. Content available

Abstract

Details

Measuring Business Excellence, vol. 21 no. 3
Type: Research Article
ISSN: 1368-3047

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Article
Publication date: 30 September 2021

Naveen Kumar, Mathiyazhagan Kaliyan, M. Thilak and Ángel Acevedo-Duque

This study explains the importance of performance measures and identifies the specific performance measures of sustainable lean manufacturing (SLM) for automobile industries…

726

Abstract

Purpose

This study explains the importance of performance measures and identifies the specific performance measures of sustainable lean manufacturing (SLM) for automobile industries. Awareness towards sustainability and continuous improvement approaches demand monitoring of the sustainable lean impact on organization/industry, and hence, identifying the specific performance metrics is of peak importance.

Design/methodology/approach

In this study, specific metrics for social, economic and environmental performance are identified from a systematic literature review of 82 significantly related journal articles. The importance of the identified metrics is assessed with the help of questionnaire responses from a group of industrial experts.

Findings

Performance indicators are statistically analyzed category wise and assessed. The key metrics are summarized based on the survey data followed by a discussion with industrial experts. From this study, performance measures have been identified and validated through hypothesis testing for Indian automobile industries. Certification of IATF16949 implementation found an important vertical for SLM implementation. In this study, SLM implementation initiatives are discussed, and reward scheme for outstanding performers are identified as important initiatives are followed by small improvement culture.

Practical implications

The proposed discussion of this study is useful for industrialist and researchers, as SLM performance measures are well explained for Indian automobile industries. In this study, future research direction is also explained related to other industries. These summarized performance measures will help to maintain SLM in industries.

Originality/value

This paper presents the original literature review based on the study of SLM, as no extensive study is available where SLM performance measure explained for automobile industries. Key initiatives and vertical of SLM are well explained for Indian automobile industries. This study proposed a complete framework for SLM implementation considering competitive manufacturing targets.

Details

Benchmarking: An International Journal, vol. 29 no. 6
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 3 June 2019

Andrés Muñoz-Villamizar, Javier Santos, Paloma Grau and Elisabeth Viles

The purpose of this paper is to analyze gaps and trends, as well suggest approaches and methodologies that should be addressed by future studies for implementing the lean and…

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Abstract

Purpose

The purpose of this paper is to analyze gaps and trends, as well suggest approaches and methodologies that should be addressed by future studies for implementing the lean and green management in the agri-food sector.

Design/methodology/approach

Based on a sample with 117 papers, this paper presents a systematic review on the integration of lean and green in the agri-food sector.

Findings

Key findings indicate that research on lean and green topics has increased in recent years, an important gap in the integration of lean and green in the agri-food sector has been identified. Two paths that remain open for further research are detected: the lack of theoretical, prescriptive and quantitative research and the possibility of integrating the two most used tools of lean (i.e. value stream mapping) and green (i.e. life-cycle assessment).

Practical implications

This study does not only advance the theoretical knowledge of the lean and green field, but it is also beneficial for agri-food companies who aim to effectively deploy lean and green in their processes in order to improve both operational and environmental performances.

Social implications

No other industry matches in such a complete way the agri-food industry’s challenge of sustainability that is due to the amount of resources it consumes and its interrelatedness with the well-being of humanity.

Originality/value

There are separate streams of established research on lean and green management in the agri-food sector, yet very few authors have addressed the intersection of these strategic initiatives.

Details

British Food Journal, vol. 121 no. 5
Type: Research Article
ISSN: 0007-070X

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