Jan Holmström, Timo Ala‐Risku, Jaana Auramo, Jari Collin, Eero Eloranta and Antti Salminen
The purpose of this paper is to propose demand‐supply chain representation as a tool to support economic organizing between original equipment manufacturers going downstream and…
Abstract
Purpose
The purpose of this paper is to propose demand‐supply chain representation as a tool to support economic organizing between original equipment manufacturers going downstream and customers considering how to better outsource maintenance and asset management.
Design/methodology/approach
This paper is a presentation of a representation tool using a design theory template.
Findings
The concept of demand visibility point and requirements penetration point can be used to describe different ways of economic organizing as interaction between demand and supply. The proposed representation scheme supports the identification of visibility‐based changes in economic organization, such as vendor‐managed inventory and reliability‐based maintenance services.
Research limitations/implications
The paper is conceptual and requires further empirical work.
Practical implications
The representation tool can be used both by practitioners engaged in outsourcing maintenance and practitioners involved in the development of industrial service offerings.
Originality/value
The paper introduces demand‐supply chain representation to development of industrial service offerings and outsourcing of maintenance activities.
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Jari Collin, Eero Eloranta and Jan Holmström
This paper aims to present an approach that two leading supply chain companies have used to identify and design alternative supply chain solutions according to their customers'…
Abstract
Purpose
This paper aims to present an approach that two leading supply chain companies have used to identify and design alternative supply chain solutions according to their customers' demand chains.
Design/methodology/approach
The paper describes industry best practice.
Findings
The supplier of telecommunications equipment found that by deploying three different supply chains that corresponded to three types of customers' demand chains it could simultaneously improve customer satisfaction and effectiveness. The supplier of fasteners found it could serve its different industrial customers with essentially two supply chain designs.
Research limitations/implications
This is a practical best practice description and does not aim to contribute to academic research. However, there are no academic contributions on procedures for supply chain re‐design according to customer demand chains. Thus, the best practice described in the paper implies a need for research on this type of supply chain customization.
Practical implications
Customer requirements and collaboration capabilities can be systematically taken into consideration in supply chain designs.
Originality/value
The paper presents a practical approach for taking both product characteristics and customer differences into account in supply chain re‐design.
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Jari Collin and Dennis Lorenzin
The purpose of this paper is to describe how demand planning can increase agility in supply chains. The paper builds on a case study from mobile infrastructure industry with…
Abstract
Purpose
The purpose of this paper is to describe how demand planning can increase agility in supply chains. The paper builds on a case study from mobile infrastructure industry with explicit focus on project business environment.
Design/methodology/approach
The paper contains a short theoretical review on supply chain agility, different planning and forecasting concepts and explores the linkages between them. Empiric evidence is collected from Nokia Networks as a case study. Main lessons are primarily taken from integrated project management program that is to implement a truly customer‐focused delivery process in the case company.
Findings
Suppliers should pay more attention on effectively utilizing customer's project plans for aligning their supply chain. Supply chain agility does not just happen but requires continuous planning.
Practical implications
Common project planning is the most natural way for customers to share future demand information between the supply chain players. Instead separate and often laborious demand forecasting process, suppliers should utilize customer's project plans in building agility in their supply chains.
Originality/value
Focuses on the importance of the ability to adapt to rapid and unexpected changes and asserts that a continuous, customer driven planning process is a pre‐requirement for being agile in supply chains.
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Timo Ala‐Risku, Jari Collin, Jan Holmström and Juha‐Pekka Vuorinen
This paper aims to describe how performance in the project supply chain can be improved by implementing information technology solutions that track site installation and inventory.
Abstract
Purpose
This paper aims to describe how performance in the project supply chain can be improved by implementing information technology solutions that track site installation and inventory.
Design/methodology/approach
The case study was initiated after observing unexpected problems and subsequent performance improvement in a very large project delivery. Personnel involved in the project were interviewed and project documentation was analyzed to identify the reasons for initial poor performance and the changes that lead to the observed improvement.
Findings
As the scale and complexity of a delivery project increases the role of accurate and robust tracking of installation work and inventory increases. Alignment between participants breaks down in the absence of reliable inventory tracking with potentially very adverse effects on project delivery operations. Introducing reliable inventory tracking can very quickly re‐align participants and improve overall performance in a telecom delivery project.
Research limitations/implications
The findings are based on a case study, with particular characteristics: large number of dispersed installation sites, modular product, remote sensing. Topics for further research are suggested to assess the relevance of inventory tracking in different contexts.
Practical implications
The case shows how an original equipment manufacturer (OEM) can improve project delivery performance by investing in inventory tracking between inventory drop‐off and installation on the site.
Originality/value
Project delivery has received scarce attention in a supply chain management context. This paper contributes to the body of knowledge by showing how site inventory tracking affects performance and alignment of the whole project supply chain.
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Mikko Kärkkäinen, Timo Ala‐Risku, Kary Främling, Jari Collin and Jan Holmström
The purpose of the paper is to evaluate the feasibility of implementing a tracking based inventory management system in temporary storage locations of a project delivery chain. To…
Abstract
Purpose
The purpose of the paper is to evaluate the feasibility of implementing a tracking based inventory management system in temporary storage locations of a project delivery chain. To describe the use of tracking based inventory information for improved logistics control in equipment delivery and installation.
Design/methodology/approach
A solution design experiment was carried out in 16 temporary storage locations with one original equipment manufacturer and four installation partners.
Findings
It is feasible to implement tracking based inventory management in temporary storage locations. The challenge is to ensure that installation partners adopt the system. The benefit is improved logistics control of equipment delivery and installation for the original equipment manufacturer.
Research limitations/implications
Tracking information is more useful than conventional stock keeping in project delivery. By monitoring the dwell time of delivery items it is possible to identify and resolve problems in project execution.
Practical implications
Inventory management in temporary storage locations help project management, project logistics, and central logistics organizations carry out their work more effectively. Implementation can be based on tracking.
Originality/value
The paper's value lies in empirical tests and evaluation of tracking based inventory management in temporary storage locations.
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Joanne Duberley, Mary Mallon and Laurie Cohen
To apply and develop Stephen Barley's model of career structuration to offer insights into the transition into portfolio working.
Abstract
Purpose
To apply and develop Stephen Barley's model of career structuration to offer insights into the transition into portfolio working.
Design/methodology/approach
A qualitative case study methodology is used. Interviews were conducted with managers who had left the National Health Service to develop portfolio careers.
Findings
The adoption of the Barley model of career structuration as a sensitising device has made it possible to show how individuals have drawn from existing scripts embedded in institutional forms but have also contributed to developing new career scripts, such as portfolio working. Their enactment of career scripts is a dynamic process whereby they impact back on those scripts in both intentional and unintentional ways. Thus the transformative capacity of individual career actions is asserted but, critically, alongside awareness of constraints as bound up in structures which have salience for individuals and for collectives.
Research limitations/implications
This is a study based in one large public sector organisation. Further exploration of the potential role of career as a way of understanding socially embedded action and its capacity for change is required, which takes account of different occupational settings.
Practical implications
The study outlines some of the frustrations experienced by portfolio workers and has practical implications for the ways in which they should be managed.
Originality/value
The paper contributes to the debate concerning structure and agency in career theory.
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Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and…
Abstract
Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and shows that these are in many, differing, areas across management research from: retail finance; precarious jobs and decisions; methodological lessons from feminism; call centre experience and disability discrimination. These and all points east and west are covered and laid out in a simple, abstract style, including, where applicable, references, endnotes and bibliography in an easy‐to‐follow manner. Summarizes each paper and also gives conclusions where needed, in a comfortable modern format.
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Eleanor Davies and Andrew Jenkins
The purpose of this paper is to examine the significance of the work‐to‐retirement transition for academic staff from a life course perspective and the manner in which individuals…
Abstract
Purpose
The purpose of this paper is to examine the significance of the work‐to‐retirement transition for academic staff from a life course perspective and the manner in which individuals have managed the transition.
Design/methodology/approach
In total, 32 semi‐structured interviews were conducted with academic staff from ten Universities in England. The data are analysed using matrix analysis.
Findings
Marked differences in the experience of the work‐to‐retirement transition were found and five groups are identified which characterise the significance of retirement. Clean Breakers view retirement as a welcome release from work. Opportunists and Continuing Scholars use retirement to re‐negotiate the employment relationship. The Reluctant consider retirement as a loss of a valued source of identity and the Avoiders are undecided about retirement plans.
Research limitations/implications
The focus of the study is at the individual level. A more complete understanding of retirement decisions would encompass organisational approaches to retirement issues.
Practical implications
There are practical implications for academics approaching retirement. Not all academics wish to continue to engage in academic work in retirement. For those who do, opportunities are predominantly available to staff with stronger social and professional capital. Continued engagement necessitates personal adaptability and tolerance to ambiguity. Staff who are planning their careers might build such factors into retirement planning.
Social implications
Organisations need to rethink their responsibilities in managing retirement processes as they face an increasing variety of retirement expectations in the workforce. Given the unfolding de‐institutionalisation of retirement, both individuals and organisations need to re‐negotiate their respective roles.
Originality/value
The paper characterises the diversity of modes of experiencing retirement by academic staff, highlighting differences between the groups.