This article is the first to appear in our new Technology Update column that will become a regular feature in future issues. The information is based on an ongoing benchmarking…
Abstract
This article is the first to appear in our new Technology Update column that will become a regular feature in future issues. The information is based on an ongoing benchmarking study involving several Fortune 200 companies to identify best practices world‐wide and across industries for managing information technology priorities and measurements. Anyone interested in this study may contact Ms. Pumo at janetp@vnet.ibm.com.