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1 – 10 of 41The purpose of this study is to examine knowledge-sharing phenomena from the perspective of recipients’ characteristics. Specifically, this study examines the influence of…
Abstract
Purpose
The purpose of this study is to examine knowledge-sharing phenomena from the perspective of recipients’ characteristics. Specifically, this study examines the influence of knowledge recipients’ competence, learning attitude and personal relationship with knowledge sharer on knowledge sharers’ willingness to share.
Design/methodology/approach
The authors conducted two studies, a scenario experimental study and a field survey study to test their hypotheses about the effects of recipients’ characteristics on knowledge sharers’ willingness to share.
Findings
The results revealed that recipients’ characteristics play different roles in different situations (responsive and proactive knowledge sharing) in triggering the knowledge sharers’ motivation to share. In responsive knowledge sharing, a recipient’s learning attitude and personal relationship with the knowledge sharer affected the sharer’s willingness to share. In proactive knowledge sharing, a recipient’s professional ability and personal relationship with the sharer significantly affected the sharer’s willingness to share.
Research limitations/implications
The scenario experiment may suffer from the problem of social desirability and the external validity; this study only focuses on the simple main effect of knowledge recipients’ characteristics.
Practical implications
First, managers should encourage employees to seek information and knowledge from other colleagues, and organizations could provide support for their interaction. Second, managers need to consider the composition of team members. Third, team managers may encourage each member to develop their own special skill or knowledge. Fourth, managers could make some efforts to develop a climate of trust among employees.
Social implications
Some organization can also use practice like recognition of internal copyright or patent to protect employees’ new ideas or knowledge.
Originality/value
First, this study clarifies the relationship between knowledge sharing and other working behaviors. Second, this study contributes to the understanding of how episodic factors affect working behaviors, which has been given little attention in previous research.
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Julia Slupska and Leonie Maria Tanczer
Technology-facilitated abuse, so-called “tech abuse,” through phones, trackers, and other emerging innovations, has a substantial impact on the nature of intimate partner violence…
Abstract
Technology-facilitated abuse, so-called “tech abuse,” through phones, trackers, and other emerging innovations, has a substantial impact on the nature of intimate partner violence (IPV). The current chapter examines the risks and harms posed to IPV victims/survivors from the burgeoning Internet of Things (IoT) environment. IoT systems are understood as “smart” devices such as conventional household appliances that are connected to the internet. Interdependencies between different products together with the devices' enhanced functionalities offer opportunities for coercion and control. Across the chapter, we use the example of IoT to showcase how and why tech abuse is a socio-technological issue and requires not only human-centered (i.e., societal) but also cybersecurity (i.e., technical) responses. We apply the method of “threat modeling,” which is a process used to investigate potential cybersecurity attacks, to shift the conventional technical focus from the risks to systems toward risks to people. Through the analysis of a smart lock, we highlight insufficiently designed IoT privacy and security features and uncover how seemingly neutral design decisions can constrain, shape, and facilitate coercive and controlling behaviors.
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Xiangjie Tang, Lawrence Hoc Nang Fong and Amy Siu-Ian So
This study aims to conceptualize the potential stimuli and consequences of perceived yuanfen in the accommodation service encounter by interpreting how Chinese customers perceive…
Abstract
Purpose
This study aims to conceptualize the potential stimuli and consequences of perceived yuanfen in the accommodation service encounter by interpreting how Chinese customers perceive yuanfen during their stay in accommodations.
Design/methodology/approach
Online accommodation reviews containing yuanfen perception were interpreted using a grounded theory approach. Group interviews were conducted to verify the interpretations.
Findings
Positive outcome-generated emotional accommodation experiences (e.g. happiness) can elicit perceived yuanfen, which then evokes customers’ feelings of gratitude, emotional attachment to an accommodation and memorable accommodation experiences. Also, perceived yuanfen facilitates customers’ tolerance of service failures and promotes customers’ intention to stay longer at, recommend and revisit the accommodation.
Research limitations/implications
This study contributes to the literature on accommodation experiences, loyalty, word-of-mouth and service recovery. Future research can explore the interventions that trigger Chinese customers’ perceived yuanfen during accommodation.
Practical implications
This study informs practitioners of the importance of perceived yuanfen in enhancing accommodation experiences and service recovery. Moreover, the conceptualized characteristics and stimuli of perceived yuanfen offer possible guidelines for practitioners on how to stimulate customers’ yuanfen perception.
Originality/value
This study fills the gap of how perceived yuanfen functions in the service encounters in accommodations.
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Peter Adjei-Bamfo, Bernard Bempong, Jane Osei and Simonov Kusi-Sarpong
The purpose of this paper is to propose a new typological environmentally sustainable human resources management evaluation framework to aid green candidate selection process for…
Abstract
Purpose
The purpose of this paper is to propose a new typological environmentally sustainable human resources management evaluation framework to aid green candidate selection process for environmental management in developing economy local government agencies.
Design/methodology/approach
Presenting the narrative of developing economies local government context, this paper conducts an extensive review of relevant literature on green human resources management (GHRM) and green recruitment and selection.
Findings
Drawing on Siyambalapitiya et al. (2018) and the resource-based theory (RBT), the paper proposes and discusses an evaluation framework for guiding organizations’ green candidate selection process. The framework comprises of seven stages which begins with “training recruiters on green candidate assessment” to “making selection decision and inducting selected candidate” on organization’s environmental management policies and practices, and its green values.
Research limitations/implications
Application of the proposed framework has implications for enhancing organizations’ efficiency, reducing cost, eliminating environment waste, as well as fostering green culture among employees. This paper also extends the strand of RBT by explaining how organizations could assess and select job applicants with significant intangible capability such as environmental management skills, knowledge and values to foster its competitive urge and sustainability.
Originality/value
This paper makes two main contribution to the GHRM literature. First, the paper proposes a new typological environmentally sustainable human resources management evaluation framework. Secondly, the paper focuses the framework on developing economies and local government organizations context, something that is currently non-existent.
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Xiao He, Marek Kozlowski, Norsidah Ujang and Yue Ma
This study aims to explore the role of urban streets as transitional edges in coordinating socio-spatial interactions within the urban environment. It will focus on how streets…
Abstract
Purpose
This study aims to explore the role of urban streets as transitional edges in coordinating socio-spatial interactions within the urban environment. It will focus on how streets can revitalize their surrounding environments and shape sustainable urban living through their characteristics.
Design/methodology/approach
Employing the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework, this study systematically reviewed 67 international research articles published from 2013 to 2023. It delved into the functionalities of urban streets as transitional edges under various social and physical interactions, covering the multidimensional impacts of streets at the social, spatial and individual levels.
Findings
The results demonstrate that the physical and social dimensions of streets, through their characteristics as transitional edges, not only complement each other but also effectively promote social space interactions and sustainable urban development. As a key public space at the interface of social and physical realms, streets influence residents' daily lives and balance the socio-spatial environment.
Research limitations/implications
Although this study deepens the understanding of urban streets as transitional edges, it faces limitations due to the scarcity of literature related to transitional edges, which may affect the depth and breadth of the research. Future studies are required to further verify theoretical findings through field research and case studies and to explore practical applications of street design to enhance data comprehensiveness and availability.
Originality/value
The originality of this article lies in defining urban streets as dynamic transitional edge spaces, redefining their dual role in urban design to connect physical forms and social functions. Through a comprehensive literature review, this study provides theoretical support for urban planning and design practices, emphasizing their application value in promoting urban social interaction and sustainable development.
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Ying Zheng, Daying Yan and Bing Ren
This paper aims to propose an integrated framework combining the cost-reduction rationale and the institution-leveraging rationale to explain how institutional distance, both…
Abstract
Purpose
This paper aims to propose an integrated framework combining the cost-reduction rationale and the institution-leveraging rationale to explain how institutional distance, both formal and informal, influences emerging multinational enterprises (EMNEs)’ foreign direct investment (FDI) location choice. This paper also explores the moderating role of EMNEs’ FDI experience and strategic intent on value chain positioning as a reflection of firm heterogeneities, on the link between institutional distance and location choice.
Design/methodology/approach
This paper tests the hypotheses based on a firm-level longitudinal data set of FDI by Chinese EMNEs. The unique data are manually collected from Chinese companies listed on Shenzhen and Shanghai Stock Exchanges, composed of 250 FDI entries of 122 manufacturing firms from 2006 to 2010. The conditional logit model is used to estimate the proposed main effect and moderating effect.
Findings
Cultural distance does not deter Chinese EMNEs’ entrance in general, but firms investing in low value-added manufacturing subsidiaries are more likely to choose culturally similar countries than those investing in high value-added subsidiaries such as in upstream R&D and downstream marketing. Formal institutional distance with positive direction promotes Chinese EMNEs’ entrance, and this effect is enhanced when firms have less FDI experience and have the strategic intent to invest in high value-added subsidiaries.
Originality/value
This paper contributes to the current literature by identifying a holistic view of the institutional influences on FDI location choice of EMNEs and revealing how firm-level heterogeneities, particularly FDI experience and strategic intent of subsidiary value chain positioning, shape the boundary conditions of the institutional effects in different ways.
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Yifei Xiang, Ahmed Adel Tantawy and Sumesh Singh Dadwal
The global popularity of short video platforms has surged with the rapid development of mobile internet and 5G technology. DOUYIN, among other platforms, has amassed a massive…
Abstract
The global popularity of short video platforms has surged with the rapid development of mobile internet and 5G technology. DOUYIN, among other platforms, has amassed a massive user base in China. This study presents a theoretical framework based on media dependency theory and user stickiness perspectives. It identifies three key factors that affect user stickiness: platform algorithms, content resources and user interaction. An interpretive philosophy and inductive qualitative approach were adopted to conduct an in-depth case study of DOUYIN. Thematic analysis of secondary data from various sources was used. The findings demonstrate DOUYIN’s innovative approach to utilising advanced algorithms, diverse content and social interactions to enhance user engagement. DOUYIN utilises machine learning techniques to create user profiles and comprehend video content. It subsequently provides real-time personalised recommendations and optimises the algorithms based on user feedback. DOUYIN also incorporates PGC-, UGC- and PUGC-generated content, supported by a creator incentive system. Moreover, DOUYIN enables interactions between users, creators and the platform through commenting, sharing and live streaming features.
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Andrea Caputo, Giacomo Marzi, Jane Maley and Mario Silic
The purpose of this study is to map the intellectual structure of conflict management studies by investigating the key themes, concepts and their relationships for the period…
Abstract
Purpose
The purpose of this study is to map the intellectual structure of conflict management studies by investigating the key themes, concepts and their relationships for the period 2007-2017. The study updates the previous decade (1997-2006) investigation by Ma et al. (2008) to reflect the increased publication efforts in the field.
Design/methodology/approach
Bibliometric analysis was used to trace the development path of the extant literature. The study included activity indicators such as distribution of articles and most-cited journals; relationship indicators such as co-author analysis and keyword analysis; and the mapping of the theoretical foundations.
Findings
The analysis identified five key themes that help track the direction of conflict management research: negotiation, mediation, trust, conflict management styles and performance.
Originality/value
These themes show a wider diversification of topics in the field than in the past, corroborating previous results about the reputation and maturity of conflict management as an independent scientific field of research. This study will help scholars to improve their understanding of the evolution of conflict management studies and the direction that conflict management research is taking, in particular, identifying available avenues for future research.
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